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I am a degree-qualified Industrial Engineer with a diverse professional background across operations, logistics, IT and business support roles. I currently work as a freelance Web Designer and Online Business Manager (OBM), supporting entrepreneurs and small businesses with website design, digital operations, client management and process optimisation. This allows me to combine my analytical mindset with creativity and strategic thinking to deliver practical business solutions. I am highly organised, adaptable and results-driven, with a strong customer focus and a proven ability to meet targets and support business growth. I bring a structured, logical approach to problem-solving and thrive in fast-paced and demanding environments. I am quick to learn new systems and working practices and enjoy taking ownership of projects from planning through to successful completion. I work equally well independently and as part of a collaborative team, and I am motivated by continuous improvement, efficiency and delivering high-quality outcomes.…I am a degree-qualified Industrial Engineer with a diverse professional background across operations, logistics, IT and business support roles. I currently work as a freelance Web Designer and Online Business Manager (OBM), supporting entrepreneurs and small businesses with website design, digital operations, client management and process optimisation. This allows me to combine my analytical mindset with creativity and strategic thinking to deliver practical business solutions. I am highly organised, adaptable and results-driven, with a strong customer focus and a proven ability to meet targets and support business growth. I bring a structured, logical approach to problem-solving and thrive in fast-paced and demanding environments. I am quick to learn new systems and working practices and enjoy taking ownership of projects from planning through to successful completion. I work equally well independently and as part of a collaborative team, and I am motivated by continuous improvement, efficiency and delivering high-quality outcomes.

Tania Pires

Web Designer, Project Manager, Data Analyst, +3

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I am a degree-qualified Industrial Engineer with a diverse professional background across operations, logistics, IT and business support roles. I currently work as a freelance Web Designer and Online Business Manager (OBM), supporting entrepreneurs and small businesses with website design, digital operations, client management and process optimisation. This allows me to combine my analytical mindset with creativity and strategic thinking to deliver practical business solutions. I am highly organised, adaptable and results-driven, with a strong customer focus and a proven ability to meet targets and support business growth. I bring a structured, logical approach to problem-solving and thrive in fast-paced and demanding environments. I am quick to learn new systems and working practices and enjoy taking ownership of projects from planning through to successful completion. I work equally well independently and as part of a collaborative team, and I am motivated by continuous improvement, efficiency and delivering high-quality outcomes.…I am a degree-qualified Industrial Engineer with a diverse professional background across operations, logistics, IT and business support roles. I currently work as a freelance Web Designer and Online Business Manager (OBM), supporting entrepreneurs and small businesses with website design, digital operations, client management and process optimisation. This allows me to combine my analytical mindset with creativity and strategic thinking to deliver practical business solutions. I am highly organised, adaptable and results-driven, with a strong customer focus and a proven ability to meet targets and support business growth. I bring a structured, logical approach to problem-solving and thrive in fast-paced and demanding environments. I am quick to learn new systems and working practices and enjoy taking ownership of projects from planning through to successful completion. I work equally well independently and as part of a collaborative team, and I am motivated by continuous improvement, efficiency and delivering high-quality outcomes.

Available to hire

I am a degree-qualified Industrial Engineer with a diverse professional background across operations, logistics, IT and business support roles. I currently work as a freelance Web Designer and Online Business Manager (OBM), supporting entrepreneurs and small businesses with website design, digital operations, client management and process optimisation. This allows me to combine my analytical mindset with creativity and strategic thinking to deliver practical business solutions. I am highly organised, adaptable and results-driven, with a strong customer focus and a proven ability to meet targets and support business growth. I bring a structured, logical approach to problem-solving and thrive in fast-paced and demanding environments. I am quick to learn new systems and working practices and enjoy taking ownership of projects from planning through to successful completion. I work equally well independently and as part of a collaborative team, and I am motivated by continuous improvement, efficiency and delivering high-quality outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Portuguese

Fluent

Work Experience

Online Business Manager at Flexi VA

May 1, 2018 - Present

As Online Business Manager, I support business owners by managing day-to-day operations, streamlining systems, and ensuring projects are executed efficiently. I act as a strategic partner, helping clients grow sustainably by overseeing key areas of their business, including project management, SOPs, workflows, team coordination, and performance metrics. I use tools like Asana, ClickUp, Notion, and Google Workspace to increase efficiency and support digital product launches and course platforms.

Freelance Web Designer at Flexi VA

May 1, 2018 - Present

As a freelance web designer, I design and develop visually appealing, responsive websites using WordPress, Webflow, and Squarespace; customize themes; implement branding, UX/UI, accessibility; and provide training and ongoing maintenance.

Management Assistant at NHS

January 1, 2014 - May 1, 2018

Processed administrative tasks for management; handled registration and filing of in- and outgoing correspondence, meeting minutes and agenda management; planned and maintained office systems; screened calls; organized diaries; managed emails; prepared documents, briefing papers, reports and presentations.

Retail Operative at Primark

November 1, 2012 - January 1, 2014

Maximised sales and provided excellent customer care; developed and increased sales under supervision; operated tills, processed transactions; maintained shop floor cleanliness; assisted with deliveries and stock replenishment.

Logistic Coordinator at Brand-rex

July 1, 2012 - July 1, 2012

Received, booked and shipped daily orders; prepared schedules to ensure deliveries to production locations worldwide; assisted in obtaining transportation permits; issued commercial invoices, packing lists, airway bills; tracked shipment status and maintained customer reports; organized documentation supporting orders fulfillment and contractual obligations.

Production Planner at Thermo Fisher Scientific

August 1, 2010 - April 1, 2012

Reviewed production schedules, work orders, materials requirements and priorities; processed data using SAP; calculated labour and material needs; created and maintained inventories; performed monthly stock checks; collaborated with management, sales and procurement; supervised staff.

Logistic Coordinator at Flash Europe

October 1, 2009 - May 1, 2010

Identified carriers for urgent transportation, negotiated prices and terms; coordinated delivery schedules with customers across European countries; monitored road transports from departure to arrival; tracked shipment status with logistics suppliers and provided updates to customers.

Data Analyst at European Maritime Safety Agency

March 1, 2009 - July 1, 2009

Analyzed statistical data and compiled reports using Microsoft Access, Oracle and ArcGIS; organized documents for European Member States; monitored system performance and data quality; supported project coordination and coaching of new members.

Sales/Customer Service Advisor at Barclaycard

August 1, 2008 - November 1, 2008

Acted as the first point of contact for customers; provided full one-stop service, including resolutions; liaised with Finance, Fraud, Complaints and external partners to resolve issues; managed communications and customer correspondence.

Software Analysis Assistant at Softi9

September 1, 2007 - May 1, 2008

Assisted with design, analysis, maintenance, documentation and testing of software; installed and tested software packages; supported users with technical problems; maintained repositories and CRM; contributed to proposals and client meetings; updated the company website.