Reshma Mohane

Spearheaded team operations as Scrum Master during a full Program Increment (PI), driving sprint planning, daily stand-ups, and retrospectives, accelerating delivery timelines by 20%. Designed, developed, and deployed two high-impact microservices handling tax and account data, reducing manual data handling by 40%. Engineered RESTful APIs enabling real-time data modifications, improving operational efficiency and reducing support queries by 30%. Defined and optimized customer–product relationship models, ensuring compliance alignment, audit readiness, and improved system reliability.

Spearheaded the development of a highly efficient serviceability engine by asynchronously processing millions of data points using Spring Batch, resulting in a 30% reduction in processing time. Designed and implemented Bulk Operations including Bulk Finance updates, Bulk Invoice Generation, and Bulk LM Label Generation, streamlining operations and increasing productivity by 80%. Successfully integrated the NIDO Machine with backend APIs via asynchronous RabbitMQ calls, enhancing system scalability and reliability while reducing manual intervention by 80%. Mentored and managed a team of 3 interns for 2 months.

Designed and developed service monitoring module, fallout handling interface module, and four features - CHQ, PiLoad, OMS Polling and Replace Order for RMS/MEC through iPaaS/JESI (Amdocs platform). Developed REST APIs for D1, C1 and Order Flow through JESI. Mentored two associate developers for two months. Updated old code bases to modern development standards, improving functionality.