Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I’m a data analyst with over five years of experience transforming complex datasets into actionable business insights across financial services, SaaS, and e-commerce. Skilled in SQL, Python, Tableau, and Power BI, I’ve built automated dashboards and conducted in-depth analyses that guided strategic decisions and improved business performance. At Capital One, I optimized credit policy and customer analytics that drove $36M in annual income, while at Datamart, I developed data solutions that increased user engagement by 40%. With a strong analytical foundation and collaborative mindset, I excel at uncovering trends and delivering clear, data-driven recommendations that enable smarter, faster decisions.…I’m a data analyst with over five years of experience transforming complex datasets into actionable business insights across financial services, SaaS, and e-commerce. Skilled in SQL, Python, Tableau, and Power BI, I’ve built automated dashboards and conducted in-depth analyses that guided strategic decisions and improved business performance. At Capital One, I optimized credit policy and customer analytics that drove $36M in annual income, while at Datamart, I developed data solutions that increased user engagement by 40%. With a strong analytical foundation and collaborative mindset, I excel at uncovering trends and delivering clear, data-driven recommendations that enable smarter, faster decisions.

Thu Huyen Trang Tran

Data Analyst, Data Visualizer, Data Scientist, +1





I’m a data analyst with over five years of experience transforming complex datasets into actionable business insights across financial services, SaaS, and e-commerce. Skilled in SQL, Python, Tableau, and Power BI, I’ve built automated dashboards and conducted in-depth analyses that guided strategic decisions and improved business performance. At Capital One, I optimized credit policy and customer analytics that drove $36M in annual income, while at Datamart, I developed data solutions that increased user engagement by 40%. With a strong analytical foundation and collaborative mindset, I excel at uncovering trends and delivering clear, data-driven recommendations that enable smarter, faster decisions.…I’m a data analyst with over five years of experience transforming complex datasets into actionable business insights across financial services, SaaS, and e-commerce. Skilled in SQL, Python, Tableau, and Power BI, I’ve built automated dashboards and conducted in-depth analyses that guided strategic decisions and improved business performance. At Capital One, I optimized credit policy and customer analytics that drove $36M in annual income, while at Datamart, I developed data solutions that increased user engagement by 40%. With a strong analytical foundation and collaborative mindset, I excel at uncovering trends and delivering clear, data-driven recommendations that enable smarter, faster decisions.

Available to hire

I’m a data analyst with over five years of experience transforming complex datasets into actionable business insights across financial services, SaaS, and e-commerce. Skilled in SQL, Python, Tableau, and Power BI, I’ve built automated dashboards and conducted in-depth analyses that guided strategic decisions and improved business performance. At Capital One, I optimized credit policy and customer analytics that drove $36M in annual income, while at Datamart, I developed data solutions that increased user engagement by 40%. With a strong analytical foundation and collaborative mindset, I excel at uncovering trends and delivering clear, data-driven recommendations that enable smarter, faster decisions.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

Vietnamese

Fluent

English

Fluent

French

Beginner

Work Experience

Senior Business Analyst - Credit Card Underwriting at Capital One Financial Corporation

September 1, 2023 - September 1, 2023

Led credit policy development and implementation by analyzing customer profiles, evaluating profits and risks, and presenting strategic recommendations to senior leadership to gain buy-in. Selected projects included: extending credit limits for underserved customers by identifying profitable user segments and modeling portfolio performance under revised policy (generating $36M in annual income); advising executives against a post-COVID expansion strategy through sensitivity analysis, highlighting elevated risk exposure and potential profit decline; partnering with marketing to optimize student credit card promotions by analyzing ROI across channels and leading A/B test design, expanding the student customer base by 20%; automating reporting processes by developing ETL pipelines and standardized templates, reducing reporting time from 3 days to 4 hours and improving report quality.

Customer Success Manager at Datamart Solutions

May 1, 2019 - May 1, 2019

SaaS startup in Southeast Asia; built a scalable customer support system by centralizing data and designing a cross-team communication hub, increasing monthly customer retention by 34%. Led consulting projects for 20+ e-commerce businesses, developing operational strategies, marketing plans, and 12-month transformation roadmaps. Recruited, trained, and managed a 12-member team, fostering a data-driven and customer-focused culture.

Business Analyst at Datamart Solutions

July 1, 2018 - July 1, 2018

Designed and deployed automated dashboards integrating multiple databases, streamline data workflows, and provide executives with real-time updates on business growth and market trends. Increased daily active users by 42% for an AI-assisted notification feature by identifying causes of low engagement and proposing automated inventory tracking to product team. Collaborated with sales to increase conversion rate by segmenting leads at multiple data points and tailoring sales content to address each segment’s needs.

Advisory Associate, M&A Transaction Services at PwC – Vietnam

April 1, 2017 - April 1, 2017

Provided financial and strategic advisory services for clients in technology, retail, and financial sectors by developing financial models and valuation analyses to assess key business drivers and post-acquisition synergies. Reduced acquisition cost for a leading fintech start-up by reconciling financial report discrepancies and adjusting profit calculations, improving deal accuracy and negotiation leverage. Supported client negotiations by preparing product offering decks and presenting market research, financial assessments, and risk analyses to inform partnership decisions.