Available to hire
I am a Project and Process Management Professional with 9+ years of experience driving complex projects. Certified Scrum Master (PSM I).
I build strong relationships, lead cross-functional teams, and deliver high-quality results in multicultural environments. Based in Warsaw, I thrive in challenging settings across global markets and enjoy turning strategic ideas into practical, measurable outcomes.
Experience Level
Language
English
Advanced
Vietnamese
Fluent
Work Experience
Project Team Leader/ ESKO Key User at Wella Company
December 1, 2021 - PresentLead 100+ concurrent projects for brands across 50+ countries; build relationships with internal stakeholders (manufacturing, regulatory, supply chain) and external partners (studios, printers); act as primary contact, manage risks and resolve issues to ensure on-time, high-quality delivery. Lead 3-5 junior/mid/senior project coordinators; develop procedures and training materials; support ESKO WebCenter with improvements, troubleshooting, and user training.
Senior Project Leader/ ESKO Key User at Wella Company
December 1, 2019 - November 30, 2021Managed and delivered complex packaging projects across global markets; engaged cross-functional teams and external partners; oversaw risk management, issue resolution, and timely delivery; performed ESKO Key User duties including troubleshooting, training, and system support.
Project Leader at Wella Company
January 1, 2018 - November 30, 2019Directed localization and packaging projects for multiple brands in 50+ markets; built and maintained stakeholder relationships; led internal teams and ensured high-quality, on-time deliverables; contributed to process improvements.
Project Administration at CBG International
June 1, 2015 - December 31, 2017Project Manager for localization projects across +50 markets; analyzed client-provided formats and content; managed databases and translation files; facilitated meetings addressing HR issues; planned resources and prioritized workloads; served as single point of contact between clients, HR, and translators; ensured accuracy of translated documents.
International Office Intern at IPCA (Instituto Politécnico do Cávado e do Ave)
July 1, 2014 - September 30, 2014Supported incoming/outgoing Erasmus students; maintained relations with partner universities; assisted with international relations projects and office website upkeep.
Sales Assistant at Kyodo Sojitz Feed Co., Ltd
October 1, 2012 - February 28, 2013Processed sales leads and directed them to appropriate staff; maintained sales data, reports, and records; handled international shipping of sales literature and customer orders; supported sales staff with communications and logistics.
Project Team Leader / ESKO Key User at Wella Company
December 1, 2021 - PresentLead 100+ concurrent projects for global brands across 50+ countries; built strong relationships with internal stakeholders (manufacturing, regulatory, supply chain) and external partners (studios, printers); served as the primary contact for project matters, managed risks and issues, and ensured on-time, high-quality delivery. Led a team of 3-5 project coordinators, documented procedures, and trained staff; drove process reviews and capability-building across functions. Acted as Program Manager for the ESKO WebCenter platform, contributing improvement ideas and providing training; supported system transition with feedback on testing scripts and validation.
Senior Project Leader / ESKO Key User at Wella Company
December 1, 2019 - November 1, 2021Managed complex packaging projects across multiple markets; collaborated with cross-functional teams to ensure timelines, budget, and quality; continued ESKO WebCenter usage, trained users, and provided feedback for testing scripts; mentored junior staff.
International Office Intern at IPCA (Instituto Politécnico do Cávado e do Ave) - Portugal
July 1, 2014 - September 1, 2014Supported incoming/outgoing Erasmus students; maintained relations with partner universities and assisted office staff; organized international relations projects and maintained the website.
Sales Assistant at Kyodo Sojitz Feed Co., Ltd - Vietnam
October 1, 2012 - February 1, 2013Processed sales leads and ensured leads were routed to appropriate staff; supported sales via data entry, reports, and shipping coordination; handled customer inquiries and maintained sales literature distribution.
Education
Master of Business Administration and Management at Alcide De Gasperi University of Euroregional Economy in Warsaw
January 1, 2013 - January 1, 2015Bachelor of International Relations at Ho Chi Minh City University of Foreign Languages - Information Technology
January 1, 2008 - January 1, 2012Master of Business Administration and Management at Alcide De Gasperi University of Euroregional Economy in Warsaw
January 1, 2013 - January 1, 2015Bachelor of International Relations at Ho Chi Minh City University of Foreign Languages
January 1, 2008 - January 1, 2012Qualifications
Professional Scrum Master I (PSM I)
January 1, 2022 - February 12, 2026Industry Experience
Manufacturing, Professional Services, Retail, Media & Entertainment, Education
Experience Level
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