IT Analyst & System Support Administrator at Au-Ve-Co Parts LLC

Lead EDI onboarding and system integrations with major trading partners (Fastenal, Wurth, MSC, Lawson, Zoro), ensuring compliance with partner specifications and internal business rules. Design and maintain end-to-end EDI workflows (850, 855, 856, 810, 846, 830, 852, etc.), improving order accuracy and reducing transaction errors across SPS Commerce and NetSuite. Conduct system and acceptance testing for new partner setups to validate order flow between the Order Entry System, Fascor (WMS), and NetSuite, accelerating go-live readiness. Develop and optimize NetSuite saved searches, custom records, and analytics dashboards to track EDI performance, transaction volume, and SLA compliance. Build Power BI and Tableau dashboards to visualize EDI activity trends, exception rates, and operational KPIs. Manage SharePoint sites and permissions, maintaining secure access controls, organizing document libraries, and supporting large file volume uploads for relevant documentation. Provide technical

IT Support at ClipLizard Systems LLC (acquired by Au-Ve-Co)

Provided internal IT and helpdesk support for staff, resolving hardware, software, and network issues to maintain uptime and system reliability. Designed and maintained company web pages, ensuring functional layouts and timely content updates. Supported the Materials Manager software for customers, troubleshooting configuration and database issues to improve user experience. Migrated the Materials Manager platform to the Au-Ve-Co Parts space during the acquisition. Managed the ClipLizard server environment after hours, performing backups, monitoring performance, and completing maintenance to ensure data security and availability.