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Senior content designer and AI conversation designer with 15+ years of experience, including 6 years at Atlassian. I design AI-powered conversational experiences including agent behavior, fallback strategies and trust patterns, and build with AI tools to accelerate the work without compromising quality. My background spans docs-as-code workflows, information architecture, conversational UX and AI-assisted content systems. I'm based in Istanbul and work with international clients in English.…Senior content designer and AI conversation designer with 15+ years of experience, including 6 years at Atlassian. I design AI-powered conversational experiences including agent behavior, fallback strategies and trust patterns, and build with AI tools to accelerate the work without compromising quality. My background spans docs-as-code workflows, information architecture, conversational UX and AI-assisted content systems. I'm based in Istanbul and work with international clients in English.

Tugba Turhan

Content Designer, UX Writer, AI Prompt Engineer, +2

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Senior content designer and AI conversation designer with 15+ years of experience, including 6 years at Atlassian. I design AI-powered conversational experiences including agent behavior, fallback strategies and trust patterns, and build with AI tools to accelerate the work without compromising quality. My background spans docs-as-code workflows, information architecture, conversational UX and AI-assisted content systems. I'm based in Istanbul and work with international clients in English.…Senior content designer and AI conversation designer with 15+ years of experience, including 6 years at Atlassian. I design AI-powered conversational experiences including agent behavior, fallback strategies and trust patterns, and build with AI tools to accelerate the work without compromising quality. My background spans docs-as-code workflows, information architecture, conversational UX and AI-assisted content systems. I'm based in Istanbul and work with international clients in English.

Available to hire

Senior content designer and AI conversation designer with 15+ years of experience, including 6 years at Atlassian. I design AI-powered conversational experiences including agent behavior, fallback strategies and trust patterns, and build with AI tools to accelerate the work without compromising quality.

My background spans docs-as-code workflows, information architecture, conversational UX and AI-assisted content systems. I’m based in Istanbul and work with international clients in English.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

Turkish

Fluent

English

Fluent

Work Experience

Senior Content Designer at Atlassian

January 6, 2020 - April 19, 2026

Designing product content experience (Jira Service Management, Opsgenie, Compass, Rovo), authoring and managing documentation, creating better conversation experiences with Rovo agents.

Technical Writer / Content designer at Canias ERP

July 17, 2017 - December 20, 2019

Created support documentation, user manuals, videos, and guides for ERP, Sales, Purchase, CRM, HCM, Retail, Export, BPM and many other modules of Canias ERP system, both in Turkish and English languages.