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I'm Tuhin Chaudhary, a client onboarding and customer success professional with 7+ years of proven track record in fostering customer relationships, driving product adoption, and ensuring customer satisfaction and retention. I'm skilled in onboarding, delivering tailored training sessions, conducting product demos, and acting as a trusted advisor to clients. I excel at identifying growth opportunities, managing renewals to support revenue growth, and collaborating with cross-functional teams across APAC and EMEA to deliver value.…I'm Tuhin Chaudhary, a client onboarding and customer success professional with 7+ years of proven track record in fostering customer relationships, driving product adoption, and ensuring customer satisfaction and retention. I'm skilled in onboarding, delivering tailored training sessions, conducting product demos, and acting as a trusted advisor to clients. I excel at identifying growth opportunities, managing renewals to support revenue growth, and collaborating with cross-functional teams across APAC and EMEA to deliver value.

Tuhin Chaudhary

Project Manager, Content Producer, Video Editor, +2

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I'm Tuhin Chaudhary, a client onboarding and customer success professional with 7+ years of proven track record in fostering customer relationships, driving product adoption, and ensuring customer satisfaction and retention. I'm skilled in onboarding, delivering tailored training sessions, conducting product demos, and acting as a trusted advisor to clients. I excel at identifying growth opportunities, managing renewals to support revenue growth, and collaborating with cross-functional teams across APAC and EMEA to deliver value.…I'm Tuhin Chaudhary, a client onboarding and customer success professional with 7+ years of proven track record in fostering customer relationships, driving product adoption, and ensuring customer satisfaction and retention. I'm skilled in onboarding, delivering tailored training sessions, conducting product demos, and acting as a trusted advisor to clients. I excel at identifying growth opportunities, managing renewals to support revenue growth, and collaborating with cross-functional teams across APAC and EMEA to deliver value.

Available to hire

I’m Tuhin Chaudhary, a client onboarding and customer success professional with 7+ years of proven track record in fostering customer relationships, driving product adoption, and ensuring customer satisfaction and retention.

I’m skilled in onboarding, delivering tailored training sessions, conducting product demos, and acting as a trusted advisor to clients. I excel at identifying growth opportunities, managing renewals to support revenue growth, and collaborating with cross-functional teams across APAC and EMEA to deliver value.

Skills

Explainer Video

Corporate Video

Experience Level

Explainer Video

Expert

Corporate Video

Expert

Work Experience

Client Onboarding Specialist at GlobalMeet

July 1, 2020 - Present

Onboarded new customers by providing best practices and platform walkthroughs, ensured a smooth transition to services, configured solutions, and contributed to data-driven documentation and streamlined workflows for APAC and EMEA regions.

Customer Success Manager

August 1, 2018 - May 1, 2020

Led onboarding and customer success initiatives, improved CSAT and NPS metrics, handled escalations, collaborated with cross-functional teams, and addressed a high volume of weekly support cases to drive customer satisfaction and retention.

IT Support Engineer at KEI Industries

April 1, 2016 - June 1, 2018

Created custom data migration programs, resolved hardware and software tickets, contributed to ERP migration (BaaN to SAP), and developed migration plans while working with QA to minimize downtime.