Cafe Assistant at Independent Café (Small Business)

Assisted daily cafe operations, including customer service, order management and payment processing. Promoted cafe menus through social media and online platforms as a small business agent. Supported team during busy hours, demonstrated adaptability and strong teamwork. Resolved customer concerns with clear communication and effective problem-solving.

Collaborated with team to deliver project outcomes efficiently.

Cafe Assistant & Sales Agent (Small Business) at M&B Boutique

Managed inventory and ensured popular items were available on the floor. Assisted customers and provided personalized service to enhance shopping experience. Organized and displayed products to reflect brand image. Trained and guided new staff on boutique policies, fostering teamwork and consistent service quality.

Cafe Assistant & Sales Agent at M&B Boutique, Setia City Mall

Managed inventory and ensured popular items were always available on the floor. Assisted customers and provided personalized service to enhance shopping experience. Organized and displayed products to reflect brand image. Trained and guided new staff on boutique policies, fostering teamwork and consistent service quality.

Business Apprentice at M&B Boutique, Setia City Mall

Part-Time business apprentice supporting boutique operations, including customer service, merchandising and partnership coordination. Assisted in daily operations and collaborated with team to deliver project outcomes efficiently.