Intern – SEO and Social Media Marketing at NineTwoFive

Manage SEO-optimised product listings in Shopify for the UK market and translated versions for Dutch, German and French stores, including keyword integration, metadata, product content writing, and image optimisation. Support on-page SEO improvements that contributed to a 22% increase in impressions and an 18% increase in clicks over two months as part of the SEO and content team. Conduct keyword research for UK, Dutch, German and French markets to improve organic rankings and visibility. Design social media content for Facebook and Instagram. Monitor website performance using Google Search Console and related SEO tools, and provide insight reports to support ongoing optimisation strategies. Write blog content focused on silver jewellery to support SEO and content marketing objectives. Generate barcodes for new product launches using MijnGS1. Collaborate with cross-functional teams to ensure digital content aligns with marketing and SEO strategies. Research market trends to inform SEO

Senior Executive – Marketing (Part Time - Remote) at Oxygen Property Partners Ltd

Conduct monthly marketing research. Manage inquiries from social media and lead-generating websites, optimizing accounts to generate leads for Oxygen Property Partners and Open House Liverpool Estate Agents. Design social media posts and marketing materials, providing content writing for brochures and websites, enhancing campaigns and increasing engagement. Finalise adverts on various online marketing platforms, ensuring accurate and up-to-date information. Monitor property maintenance lists and certificate renewals.

Executive – Sales and Marketing at Informatics Institute of Technology (IIT)

Delivering personalised counselling services to students originating from various platforms and personal networks, facilitating their higher studies enrolment process at IIT. Maintaining strong connections with students from the first contact point until the end of their studies at IIT, enhancing student satisfaction by 70%. Conducting training sessions for newly appointed counsellors.

Executive - Reservations and Revenue Management at Browns Hotels and Resorts

Managed central reservations and specialising in corporate bookings. Generated and analysed weekly/monthly reservation reports. Planned and executed promotional events, boosting attendance while handling customer inquiries from multiple channels.

Senior Executive - International Marketing at The International Institute of Knowledge Management (TIIKM)

Coordinated and hosted eight international events, led content marketing efforts, including blog writing and creating marketing materials. Played leadership role for two international associations.

Process Associate (Customer Care) at Walkers Tours Ltd (John Keells Holdings)

Executed hotel bookings and supplier bookings, including transportation, boat rides, and entrance tickets for excursions.