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I'm an IT professional with nearly two decades of experience across infrastructure, production support, information security, capacity planning, and enterprise operations in mission-critical environments. Over the years I've worked with Mastercard, Bradesco, and HSBC, and I have hands-on experience with VMware, enterprise storage, Windows and Linux, PowerShell, and security initiatives like DLP and AML. I took a deliberate pause to run my own business and complete my European citizenship process, and I'm excited to return to fintech and financial services opportunities in the United States and the European Union.…I'm an IT professional with nearly two decades of experience across infrastructure, production support, information security, capacity planning, and enterprise operations in mission-critical environments. Over the years I've worked with Mastercard, Bradesco, and HSBC, and I have hands-on experience with VMware, enterprise storage, Windows and Linux, PowerShell, and security initiatives like DLP and AML. I took a deliberate pause to run my own business and complete my European citizenship process, and I'm excited to return to fintech and financial services opportunities in the United States and the European Union.

Ulysses Bunn

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I'm an IT professional with nearly two decades of experience across infrastructure, production support, information security, capacity planning, and enterprise operations in mission-critical environments. Over the years I've worked with Mastercard, Bradesco, and HSBC, and I have hands-on experience with VMware, enterprise storage, Windows and Linux, PowerShell, and security initiatives like DLP and AML. I took a deliberate pause to run my own business and complete my European citizenship process, and I'm excited to return to fintech and financial services opportunities in the United States and the European Union.…I'm an IT professional with nearly two decades of experience across infrastructure, production support, information security, capacity planning, and enterprise operations in mission-critical environments. Over the years I've worked with Mastercard, Bradesco, and HSBC, and I have hands-on experience with VMware, enterprise storage, Windows and Linux, PowerShell, and security initiatives like DLP and AML. I took a deliberate pause to run my own business and complete my European citizenship process, and I'm excited to return to fintech and financial services opportunities in the United States and the European Union.

Available to hire

I’m an IT professional with nearly two decades of experience across infrastructure, production support, information security, capacity planning, and enterprise operations in mission-critical environments.

Over the years I’ve worked with Mastercard, Bradesco, and HSBC, and I have hands-on experience with VMware, enterprise storage, Windows and Linux, PowerShell, and security initiatives like DLP and AML. I took a deliberate pause to run my own business and complete my European citizenship process, and I’m excited to return to fintech and financial services opportunities in the United States and the European Union.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Advanced

Spanish; Castilian

Intermediate

Portuguese

Fluent

Work Experience

Senior BizOps at Mastercard

July 1, 2021 - September 1, 2023

Led DevOps initiatives and Jenkins-based CI/CD pipelines in software development, enabling automated builds, tests, and deployments. Worked on Mastercard API for real-time account data, analytics, and insights to mitigate fraud risk and maintain compliance.

Infrastructure Engineer at Bradesco Information Technology Infrastructure

November 1, 2016 - November 1, 2020

Managed physical and virtual environments for Internet, Corporate, and Department needs; analyzed resource capacity (CPU, memory, disk); technologies included HP 3PAR, Fujitsu, Huawei, IBM storage; VMware vCenter, VROPS; IBM DataPower; Symantec NetBackup; ITIL service management; Dynatrace, and more.

Infrastructure Production Support at HSBC

June 1, 2013 - November 1, 2016

IIS administration and production deployment for HSBC Live Websites; Google Search Appliance administration; Sitecore CMS; Gomez Web Site Performance Monitoring; Windows Server administration; SharePoint 2013; SQL Server support; Unix/Linux; PowerShell scripting.

IT Security Analyst at HSBC

April 1, 2011 - May 1, 2013

Security Analyst focusing on data loss prevention and security tooling (Symantec Vontu, McAfee, Iron Mail). Incident response and security monitoring responsibilities within ISR.

Security Analyst Trainee at HSBC

April 1, 2010 - March 1, 2011

Trainee Security Analyst – HSBC Account Opening project; test analysis and execution for HSBC North America; domain testing; Quality Center usage; involvement with mainframe testing.

Intern Hardware Analyst at Positivo Informática

November 1, 2009 - March 1, 2010

Hardware Support and Analysis – Troubleshooting, technical documentation, hardware risk assessment; Linux/Windows support.

Infrastructure Intern at American Axle & Manufacturing

September 1, 2008 - June 1, 2009

General infrastructure – Backup and communications support; Windows 2003 Server, Nortel and Cisco infrastructure; Net Services; SQL – Linux – CNC.

Help Desk Specialist at Brasil Telecom

April 1, 2005 - June 1, 2007

Broadband Help Desk – ADSL router configuration and end-user troubleshooting.

Co Store Manager at G7 - The Spirit of Fun

March 1, 2002 - June 1, 2004

Store leadership, time management, game servers, updates, patches; basic IT administration for store operations.