I am a Process Automation professional with over 4.5 years of experience in delivering high-quality automation solutions across HR, finance, and supply chain operations. I specialize in platforms like UiPath, Automation Anywhere, and modern workflow tools like n8n. I have successfully integrated REST APIs and designed AI-powered workflows to build end-to-end automation solutions that reduce operational costs, improve compliance, and streamline processes. My expertise extends to advanced automation use cases using Python, JavaScript, and n8n, including AI and NLP integration. I have integrated third-party applications such as Twilio, Slack, and AI services like Retell AI and ElevenLabs to enable intelligent communication and real-time notifications. I am passionate about identifying and automating complex business processes to enhance team performance and operational efficiency across industries including banking, finance, consulting, and media broadcasting.…

Umar Salagar

I am a Process Automation professional with over 4.5 years of experience in delivering high-quality automation solutions across HR, finance, and supply chain operations. I specialize in platforms like UiPath, Automation Anywhere, and modern workflow tools like n8n. I have successfully integrated REST APIs and designed AI-powered workflows to build end-to-end automation solutions that reduce operational costs, improve compliance, and streamline processes. My expertise extends to advanced automation use cases using Python, JavaScript, and n8n, including AI and NLP integration. I have integrated third-party applications such as Twilio, Slack, and AI services like Retell AI and ElevenLabs to enable intelligent communication and real-time notifications. I am passionate about identifying and automating complex business processes to enhance team performance and operational efficiency across industries including banking, finance, consulting, and media broadcasting.…

Available to hire

I am a Process Automation professional with over 4.5 years of experience in delivering high-quality automation solutions across HR, finance, and supply chain operations. I specialize in platforms like UiPath, Automation Anywhere, and modern workflow tools like n8n. I have successfully integrated REST APIs and designed AI-powered workflows to build end-to-end automation solutions that reduce operational costs, improve compliance, and streamline processes.

My expertise extends to advanced automation use cases using Python, JavaScript, and n8n, including AI and NLP integration. I have integrated third-party applications such as Twilio, Slack, and AI services like Retell AI and ElevenLabs to enable intelligent communication and real-time notifications. I am passionate about identifying and automating complex business processes to enhance team performance and operational efficiency across industries including banking, finance, consulting, and media broadcasting.

See more

Skills

Experience Level

UI Path
Expert
Python
Expert
Google API
Expert
JavaScript
Expert
n8n
Expert
SQL
Expert
GitHub
Intermediate
Jira
Intermediate
Slack Workflow
Intermediate
Twilio
Intermediate
ElevenLabs
Intermediate
See more

Language

English
Advanced

Work Experience

RPA Specialist / Production Support at Qualitykiosk Technologies, Mumbai
January 4, 2021 - October 31, 2022
Managed production support for 25+ processes, optimized workflows for better bot utilization, and ensured high performance in batch processes. Developed bots to manage other bot workflows, improving resource utilization and efficiency. Automated end-to-end RPA processes including SQL data integration and structured data extraction, improving operational efficiency. Delivered automation for accounting processes integrating SAP and advanced Excel for accurate report generation.
Automation Consultant at Dot1, Mumbai
June 25, 2025 - Present
Provided technical and functional support to HR teams for the UKG Workforce Dimensions (WFD) application, ensuring smooth operations and timely issue resolution.
Automation Consultant at Humanitech (DNV Group), Mumbai
June 1, 2023 - March 20, 2025
Automated complex processes resulting in 30% to 40% time savings across projects. Automated payroll workflows with complex Excel and client-specific logic, improved multi-format invoice processing using UiPath Document Understanding and ML, reducing manual workload by 80%. Developed a smart lead qualifier improving sales pipeline by 30%, and end-to-end workflows extracting location data from Google APIs. Enhanced data accuracy, compliance, and delivered solutions for Banking and HRMS sectors utilizing Python, SQL, and Google APIs alongside UiPath.
Automation Consultant at Ellicium Solutions, Pune
May 31, 2023 - August 23, 2025
Automated service scheduling, client email notifications, and rescheduling workflows, reducing manual errors. Implemented automation solutions using UiPath, Python, and Automation Anywhere following Agile methodology and Scrum.
Automation Consultant at Dot1, Mumbai
June 1, 2025 - Present
Provided technical and functional support to HR teams for the UKG Workforce Dimensions (WFD) application, ensuring smooth operations and timely issue resolution.
Automation Consultant at Humanitech (DNV Group), Mumbai
March 1, 2025 - August 25, 2025
Automated complex business processes saving up to 30% to 40% in processing time. Developed payroll automation workflows integrating advanced Excel and client-specific logic. Automated multi-format invoice processing using UiPath Document Understanding and ML-based classification, reducing manual efforts by 80%. Created smart lead qualifier improving sales pipeline quality by 30%. Designed end-to-end workflows for data extraction using Google APIs and optimized onboarding procedures. Enhanced data accuracy and compliance through effective exception handling.
Automation Developer at Ellicium Solutions, Pune
May 1, 2023 - August 25, 2025
Automated service scheduling, client email notifications, and rescheduling workflows to reduce manual errors. Implemented automation solutions using UiPath, Python, and Automation Anywhere. Followed Agile methodology and Scrum practices to streamline processes.
RPA Developer / Production Support at Qualitykiosk Technologies, Mumbai
October 1, 2022 - August 25, 2025
Managed production support for over 25 processes, optimized workflows, and ensured high bot utilization. Developed bots to manage other bot workflows improving resource utilization and efficiency. Delivered end-to-end automation in accounting processes integrating SAP, SQL, and Excel for accurate report generation.

Education

Post-Graduate Diploma in Computer Science at C-DAC, Mumbai
January 1, 2020 - January 1, 2020
B.E in Mechanical Engineering at Shivaji University, Kolhapur
January 1, 2019 - January 1, 2019

Qualifications

UiPath Advanced RPA Developer
January 11, 2030 - August 4, 2025
UiPath Fundamentals
January 11, 2030 - August 4, 2025
Automation Anywhere Essentials Developer
January 11, 2030 - August 4, 2025

Industry Experience

Financial Services, Professional Services, Media & Entertainment
    paper HR FAQ Bot with RAG Pipeline

    Tech Stack: n8n, LangChain, OpenAI, Google Sheets, ChromaDB

    Designed a Retrieval-Augmented Generation (RAG) bot to answer employee queries based on HR policies stored in Google Sheets.
    Used vector embeddings + chunking for accurate retrieval, and chained prompts for context.

    Result: Reduced HR policy-related queries to HR team by 50%, freeing up team capacity.

    paper Auto-Responder for Customer Queries

    Tech Stack: n8n, Gmail API, OpenAI GPT-4, JavaScript

    Built an n8n agent to monitor a shared Gmail inbox and auto-respond to common queries.
    Integrated fallback human routing for complex cases and maintained a confidence threshold.

    Result: Reduced manual email handling workload by 60%, improving first-response time.

    paper AI-Powered IVR Agent for Payment Handling

    Tech Stack: n8n, ElevenLabs, Twilio, OpenAI GPT-4, Webhooks

    Designed and deployed an Interactive Voice Response (IVR) AI Agent to handle payment failure calls.
    Integrated Twilio for call handling, ElevenLabs for natural human-like voice synthesis, and GPT-4 for contextual conversation.
    Used n8n to orchestrate:
    Call initiation & authentication
    Dynamic variable passing for account details
    AI-driven dialogue generation and speech synthesis
    Logging and analytics

    Result: Reduced manual call handling for payment failures by 40%, improving customer satisfaction.