Muhammad Umer Draz
I’m Muhammad Umer Draz, a technical project and operations leader with 10+ years of experience delivering web, e-commerce, and digital initiatives for U.S. and international clients.
About
I’m Muhammad Umer Draz, a technical project and operations leader with 10+ years of experience delivering web, e-commerce, and digital initiatives for U.S. and international clients. I’ve grown from hands-on web development into senior technical leadership, where I lead large cross-functional teams and coordinate complex, multi-project delivery with a strong focus on governance, stakeholder communication, and execution quality.
I’m especially experienced in WordPress/WooCommerce, Shopify, APIs, hosting and performance, and large-scale product/catalog workflows. I also work with automation and AI-enabled process improvement, turning repetitive operational tasks into streamlined, measurable workflows—while staying deeply technical enough to troubleshoot integrations, deployments, and system performance end to end.
- 11 years' experience
- Joined September 2026
Industry experience
- Software & Internet
- Retail
- Education
- Media & Entertainment
- Professional Services
- Healthcare
- Other
Work experience· 5 roles
Led planning and delivery of WordPress, WooCommerce, and Shopify e-commerce and web projects for jewelry retailers and businesses. Coordinated requirements, timelines, testing, launch, and ongoing support across multiple simultaneous projects, translating business needs into practical technical plans. Managed integrations including product and inventory synchronization, payment gateways, hosting, migrations, and performance optimization. Built domain expertise in jewelry e-commerce workflows and scalable solutions for U.S. clients.
Led a multidisciplinary team of ~30 professionals across Web Development, SEO, Social Media, Google Ads, and Design, coordinating ~50 concurrent client projects. Owned end-to-end delivery from requirements and planning through execution, QA, deployment, and post-launch support for U.S.-based clients. Served as the senior escalation point for complex WordPress/WooCommerce issues, API integrations, database performance, product synchronization, server infrastructure, and debugging. Oversaw hosting environments including migrations, backups, security, and performance optimization across multiple client sites. Improved project visibility, accountability, and client communication by strengthening workflows and operating processes across teams.
Trained hundreds of students in web development and practical online earning strategies. Developed course content, mentored learners through live projects, and provided guidance to support skill-building and project completion.
Education
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