Data/AI Analyst at Telus International

Proof reading and evaluating AI generated text, articles and webpages for correct context, grammatical and spelling accuracy, structure and groundedness. Evaluating AI generated speech for text-to-speech accuracy, appropriate style, nuance, tone and fluency.

Head of Production, XR designer and developer, panoramic photographer at Pano-Ad Interactive, Perth

Designing, planning and producing immersive media applications (XR, VR, AR, MR, 360° media) to a variety of businesses, organisations, external XR providers and agencies. Working with stakeholders at all levels from pre-production to completion of projects. In-house XR application design and development. Providing panoramic photography and multimedia design services to businesses and organisations with an online presence. Design and development of online training materials incorporating 360° media and interactive elements.

Senior At Home Advisor at AppleCare

Providing technical support to Apple customers throughout the Asia-Pacific region who require technical assistance with Apple devices and services. Duties include - troubleshooting and resolving technical issues for customers via phone and online chat systems, dealing with customer complaints, educating customers about Apple products, referring customers to appropriate departments, all with a strong customer-centered approach. Recording and detailed reporting of customer issues, interactions and resolutions. Contributing to team discussions and sharing resources and information with other team members remotely through video conferencing, live chat and email.

Creative / Personal Trainer and Technical Support at Apple Retail, Perth City

Providing personal training and workshops of how to use Apple applications and hardware to customers of all ages and skill levels. Conducting group training sessions in Apple creative applications. Family Room Assistant – repairing customer devices and selling Apple computer and mobile solutions.

English Teacher at Kasuga Senior High School (OWLS)

Teaching English Oral Communication to high school students. Responsibilities include development and creation of lesson materials, teaching communicative English to classes of 40 students. Running the English club and participating in extracurricular activities. Mentoring exchange students from Australia.

Panoramic photographer and virtual tour developer at ShopPEEK Fukuoka

Providing multi-media solutions to local tourism agencies and businesses catering to foreign visitors to Fukuoka. Duties included – designing and maintaining website, panoramic and stills photography and some video work and coding for multi media products.

English Teacher at Toin University, Yokohama

Teaching communicative English to 1st Year university students. 6 lessons a day, Monday to Friday. Responsibilities include: helping design and improve current curriculum content, development and creation of lesson materials, creating mid-term and final tests.

TEFL Teacher at Milner International College of English

Teaching General English, grammatical, communicative, and specialised options lessons to adults.

TEFL Teacher at International House, Cairns

Teaching General English, grammatical, communicative, and specialised options lessons to adults. Participation and coordination of extra-curricular activities for Japanese children’s study tours.

Video Game Tester at AGM, Yokohama, Japan

Testing Japanese produced video games by various game developers for correct language localization and playability for English speaking video game markets.

Internet Chat Room Moderator at Kazuo Net Services, Yokohama, Japan

Moderating user input for English language online chat/dating rooms based in Japan. Working 9 hour shifts around 24 hour day/night roster.

EFL Teacher at NOVA Corporation, Japan

Teaching English as a Foreign Language to Japanese students. Roles included teaching adults and kids; TOEIC/TOEFL preparation; business and travel classes; creating kids resources.