I am a results-driven professional with over 3 years of comprehensive experience in account management, focusing on building strong client relationships and driving business growth. I have a proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills. Currently, I specialize in digital marketing with a particular focus on SEO copywriting and social media marketing. I am passionate about helping businesses improve their brand awareness and customer lead generation through efficient marketing campaigns and strategic content creation, combining my expertise in SEO, email marketing, Google Ads, and social media platforms.

Gift Y. Fosu

I am a results-driven professional with over 3 years of comprehensive experience in account management, focusing on building strong client relationships and driving business growth. I have a proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills. Currently, I specialize in digital marketing with a particular focus on SEO copywriting and social media marketing. I am passionate about helping businesses improve their brand awareness and customer lead generation through efficient marketing campaigns and strategic content creation, combining my expertise in SEO, email marketing, Google Ads, and social media platforms.

Available to hire

I am a results-driven professional with over 3 years of comprehensive experience in account management, focusing on building strong client relationships and driving business growth. I have a proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills. Currently, I specialize in digital marketing with a particular focus on SEO copywriting and social media marketing. I am passionate about helping businesses improve their brand awareness and customer lead generation through efficient marketing campaigns and strategic content creation, combining my expertise in SEO, email marketing, Google Ads, and social media platforms.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Advanced
Twi
Advanced

Work Experience

SEO Specialist at Luster Solar
April 1, 2025 - Present
Led hybrid channeling SEO efforts on the company website to improve web traffic by conducting constant keyword research, optimizing content strategy, and performing competitor analysis to improve search rankings.
Social Media Manager at TWIST Beauty Ltd
December 1, 2024 - Present
Managed all social media platforms, curated engaging content tailored to the audience of each platform, boosted user engagement, and increased following by 30% in 4 months. Converted engagements into TWIST Beauty users successfully.
Customer Success / Account Officer at Clozar Group
July 1, 2024 - Present
Increased client satisfaction through strong relationship building and promptly addressing needs. Collaborated with sales team to identify upselling opportunities and expand client base. Implemented CRM system improving personalized service and monitored industry trends for strategic recommendations. Successfully resolved escalated issues maintaining positive client relations.
Operations Assistant at Consolidated Shipping Agencies Ltd
September 1, 2022 - Present
Provided enhanced administrative support for import, streamlined report preparation for daily shipment pre-alerts improving team response times, managed prompt client correspondence, facilitated faster customs clearance through improved coordination, resolved customs clearance issues including documentation errors, analyzed import data to identify trends, improve processes, and reduce costs.
Administrative Support at Consolidated Shipping Agencies Ltd
September 30, 2022 - August 4, 2025
Tracked pending arrival shipments, implemented new filing system for arrived shipments significantly improving document retrieval times, scheduled document pickups from airlines, arranged handling charge payments, recorded company payments, and maintained shipment files.
Internship at Melcom Group
June 30, 2019 - August 4, 2025
Handled a partnership project between Melcom and other businesses. Booked and scheduled appointments with CEOs and managers to pitch partnership proposals, achieving success by bringing thirteen.

Education

Digital Marketing Course at Blossom Academy
February 1, 2025 - February 1, 2025
BBA: Business Administration at University of Professional Studies, Accra
August 1, 2017 - August 4, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Transportation & Logistics, Retail, Professional Services, Energy & Utilities, Consumer Goods, Software & Internet, Non-Profit Organization

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate

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