Hi, I'm Mausami Dave, a dedicated and energetic professional with experience spanning project management, technical coordination, web development, and business development. I thrive in remote and cross-functional environments where I can collaborate effectively and contribute to strategic growth through innovation and process optimization. My passion lies in driving projects successfully from conception to completion, always striving to enhance operational efficiency and client satisfaction. With a background in computer applications and quality engineering, combined with certifications such as CAPM and Scrum Master, I bring a structured yet adaptable approach to both technology-driven and client-facing roles. I enjoy leveraging technology tools like WordPress, HubSpot, JIRA, and GitLab to streamline workflows and provide clear communication to stakeholders. I am currently expanding my skills with PMP certification to continue advancing my project management capabilities.

Mausami Dave

Hi, I'm Mausami Dave, a dedicated and energetic professional with experience spanning project management, technical coordination, web development, and business development. I thrive in remote and cross-functional environments where I can collaborate effectively and contribute to strategic growth through innovation and process optimization. My passion lies in driving projects successfully from conception to completion, always striving to enhance operational efficiency and client satisfaction. With a background in computer applications and quality engineering, combined with certifications such as CAPM and Scrum Master, I bring a structured yet adaptable approach to both technology-driven and client-facing roles. I enjoy leveraging technology tools like WordPress, HubSpot, JIRA, and GitLab to streamline workflows and provide clear communication to stakeholders. I am currently expanding my skills with PMP certification to continue advancing my project management capabilities.

Available to hire

Hi, I’m Mausami Dave, a dedicated and energetic professional with experience spanning project management, technical coordination, web development, and business development. I thrive in remote and cross-functional environments where I can collaborate effectively and contribute to strategic growth through innovation and process optimization. My passion lies in driving projects successfully from conception to completion, always striving to enhance operational efficiency and client satisfaction.

With a background in computer applications and quality engineering, combined with certifications such as CAPM and Scrum Master, I bring a structured yet adaptable approach to both technology-driven and client-facing roles. I enjoy leveraging technology tools like WordPress, HubSpot, JIRA, and GitLab to streamline workflows and provide clear communication to stakeholders. I am currently expanding my skills with PMP certification to continue advancing my project management capabilities.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Solution Specialist at Prime Communications Inc (Rogers)
July 1, 2025 - August 4, 2025
Managed inbound/outbound B2C/SMB client relationships and resolved Tier 1 support issues. Built rapport via in-person, phone, and virtual communications to enhance retention. Leveraged HubSpot CRM to track engagement, identify upsell opportunities, and sell Rogers services and products. Partnered with cross-functional teams to resolve escalations and enhance service delivery.
Portfolio Consultant (Freelance) at US First LLC
July 1, 2024 - Present
Assist in managing real estate investment portfolios for residential and commercial properties. Prepare reports and investor summaries, including virtual presentations. Research and evaluate new property/investment opportunities and create a dashboard to track key metrics. Lead the development of the company's first website using WordPress to enhance online presence.
Technical Project Coordinator/ Acting Project Manager at Lenbrook Industries
September 1, 2023 - August 4, 2025
Coordinated between product, operations, QA, and engineering teams to deliver OEM projects. Created and maintained product documentation and progress roadmaps using GitLab and JIRA. Presented updates to executive teams and managed client communications. Facilitated recurring Agile rituals and stakeholder alignment sessions.
Salesfloor Associate (Part-Time) at Bath & Body Works
October 1, 2020 - Present
Provided personalized customer service by assisting with product selection and inquiries. Ensured merchandise displays were well-stocked, organized, and visually appealing. Executed promotional setups, including signage and product placement, to support sales initiatives.
Business Development Manager / IT Project Manager at Neel Networks Pvt Ltd
July 1, 2019 - August 4, 2025
Led website and app development projects (WordPress, Shopify, WooCommerce) for automotive and retail clients. Managed end-to-end relationships, scoped solutions, and aligned deliverables with client KPIs. Oversaw marketing campaigns, content strategies, and client onboarding processes. Developed RFP responses, pricing sheets, and post-project ROI evaluations.
Customer Finance Representative (Project Lead) at FedEx Express Pvt Ltd
April 1, 2018 - August 4, 2025
Led a project to implement E-Invoicing to reduce non-revenue account costs post GST implementation. Utilized project management tools and internal tools such as QDM (Quality Driven Management) for optimal outcomes. Identified areas for process automation to streamline operations. Updated and created SOPs as per ISO standards.
Software Tester at FedEx Express Pvt Ltd
December 1, 2017 - August 4, 2025
Conducted UAT testing to ensure product quality and business requirement alignment. Managed defect tracking and acted as a single point of contact between teams to resolve issues and facilitate smooth communication. Developed internal tools using MACRO and SharePoint for Centre of Excellence team to improve efficiency. Conducted knowledge sharing sessions on tools and resources developed for the team.

Education

Post Graduate Diploma at Conestoga College
January 11, 2030 - December 1, 2020
Post Graduate Diploma at Conestoga College
January 11, 2030 - April 1, 2020
Master of Computer Application at SNDT Women's University, Mumbai
January 11, 2030 - January 1, 2016
Bachelor of Science in Information Technologies at Mumbai University
January 11, 2030 - January 1, 2012

Qualifications

Certified Associate in Project Management (CAPM) - PMI
October 1, 2021 - August 4, 2025
Certified Scrum Master (CSM) - Scrum Alliance
March 1, 2025 - August 4, 2025
Yellow Belt Six Sigma Certified - Total Continuous Improvement Solutions, Ontario, Canada
January 11, 2030 - August 4, 2025
Pursuing PMP
January 11, 2030 - August 4, 2025

Industry Experience

Real Estate & Construction, Retail, Transportation & Logistics, Professional Services, Software & Internet

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate