I am a motivated and culturally fluent final-year student with a passion for languages, communication, and marketing. Highly organised and people-focused, I thrive in fast-paced, collaborative environments and adapt quickly to new challenges. Born in Hong Kong and raised across Asia, Australia, France, and the UK, I bring a rich global perspective, strong emotional intelligence, and a proven ability to build meaningful cross-cultural relationships with ease. My experience spans strategic content creation, SEO optimisation, branded visuals, and targeted social media campaigns. I have developed strong proficiency in luxury brand knowledge and high-end retail practices, ensuring exceptional personalised service and operational excellence. Fluent in multiple languages, I offer a personalised multilingual service experience to diverse international clients.

Chloe Shao

I am a motivated and culturally fluent final-year student with a passion for languages, communication, and marketing. Highly organised and people-focused, I thrive in fast-paced, collaborative environments and adapt quickly to new challenges. Born in Hong Kong and raised across Asia, Australia, France, and the UK, I bring a rich global perspective, strong emotional intelligence, and a proven ability to build meaningful cross-cultural relationships with ease. My experience spans strategic content creation, SEO optimisation, branded visuals, and targeted social media campaigns. I have developed strong proficiency in luxury brand knowledge and high-end retail practices, ensuring exceptional personalised service and operational excellence. Fluent in multiple languages, I offer a personalised multilingual service experience to diverse international clients.

Available to hire

I am a motivated and culturally fluent final-year student with a passion for languages, communication, and marketing. Highly organised and people-focused, I thrive in fast-paced, collaborative environments and adapt quickly to new challenges. Born in Hong Kong and raised across Asia, Australia, France, and the UK, I bring a rich global perspective, strong emotional intelligence, and a proven ability to build meaningful cross-cultural relationships with ease.

My experience spans strategic content creation, SEO optimisation, branded visuals, and targeted social media campaigns. I have developed strong proficiency in luxury brand knowledge and high-end retail practices, ensuring exceptional personalised service and operational excellence. Fluent in multiple languages, I offer a personalised multilingual service experience to diverse international clients.

See more

Language

English
Fluent
French
Fluent
Spanish; Castilian
Intermediate
Italian
Beginner

Work Experience

Digital Marketing Intern at Aceify Ltd.
May 1, 2025 - Present
Led strategic content creation, SEO optimisation, branded visuals using Canva, and targeted social media campaigns to boost organic traffic and search rankings. Managed website updates to enhance UX and SEO performance. Supported social media campaigns using data analytics to increase engagement and expand reach. Led backlink outreach to top-tier luxury publishers to strengthen domain authority. Organised exclusive VIP events for Wimbledon and secured partnerships with luxury hotels, elite European brands, and WTA/ATP athletes, broadening the company's prestigious network and offerings.
Client Services Representative and Receptionist at A&O Hotels, 50 Blackfriars Street Edinburgh
June 1, 2024 - August 11, 2025
Welcomed and assisted guests with reservations, enquiries, and service information. Managed calls and emails efficiently ensuring high levels of guest satisfaction through prompt issue resolution. Maintained administrative records and supported office operations.
Luxury Sales Associate at Four Seasons Recruitment
June 1, 2024 - August 11, 2025
Developed strong proficiency in luxury brand knowledge and high-end retail practices, ensuring store presentation reflected premium retail standards. Supported inventory management and facilitated smooth stock replenishment to maintain product availability and visual excellence. Delivered exceptional personalised service catering to discerning clientele. Responsible for welcoming guests, managing reservations, handling calls and emails, and providing information on hotel services and local attractions. Maintained accurate guest records and supported administrative tasks using Microsoft Excel and other software tools.
Fashion and Marketing Intern at Cœur de Mode, Rue de Sevres, Paris
June 1, 2024 - August 11, 2025
Specialised in vintage and luxury resale, developing and executing social media strategies to boost visibility and engagement. Leveraged photography skills to produce high-quality editorial-style content. Gained hands-on experience with resale value of heritage brands and auction-style selling, supporting marketing projects that told compelling stories around rare and unique pieces. Provided personalised, multilingual service to both French and international clients combining deep fashion knowledge with strong customer experience focus.

Education

Bachelor of Arts with Honours (MA Hons) in French and Classics at University of Edinburgh
January 1, 2022 - January 1, 2026
Year Abroad at Université Paris Cité
September 1, 2024 - June 1, 2025
GCSEs at St Edward's School Oxford
September 1, 2015 - June 1, 2020
A-levels at St Edward's School Oxford
September 1, 2020 - June 1, 2022

Qualifications

DELF B2 French
January 1, 2017 - August 11, 2025
ABRSM Grade 8 Piano Diploma
January 1, 2018 - August 11, 2025
Classical Civilisation Prize
January 1, 2020 - August 11, 2025
Gittings Poetry Prize
January 1, 2020 - August 11, 2025

Industry Experience

Retail, Travel & Hospitality, Media & Entertainment, Professional Services, Consumer Goods