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I am an experienced IT Administrator based in Warsaw, Poland, specializing in managing network and system infrastructures including Active Directory and Proxmox virtualization. I continually enhance security and automate tasks utilizing PowerShell, while also developing web applications to improve operational efficiency. With a strong background in IT support, project coordination, and system administration across various organizations, I am adept at managing SaaS platforms, overseeing device lifecycle management, and providing technical support during infrastructure upgrades. I thrive on improving team productivity and maintaining comprehensive IT documentation.…I am an experienced IT Administrator based in Warsaw, Poland, specializing in managing network and system infrastructures including Active Directory and Proxmox virtualization. I continually enhance security and automate tasks utilizing PowerShell, while also developing web applications to improve operational efficiency. With a strong background in IT support, project coordination, and system administration across various organizations, I am adept at managing SaaS platforms, overseeing device lifecycle management, and providing technical support during infrastructure upgrades. I thrive on improving team productivity and maintaining comprehensive IT documentation.

Jakub Urbański

Web Developer, Programmer, Project Manager, +1

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I am an experienced IT Administrator based in Warsaw, Poland, specializing in managing network and system infrastructures including Active Directory and Proxmox virtualization. I continually enhance security and automate tasks utilizing PowerShell, while also developing web applications to improve operational efficiency. With a strong background in IT support, project coordination, and system administration across various organizations, I am adept at managing SaaS platforms, overseeing device lifecycle management, and providing technical support during infrastructure upgrades. I thrive on improving team productivity and maintaining comprehensive IT documentation.…I am an experienced IT Administrator based in Warsaw, Poland, specializing in managing network and system infrastructures including Active Directory and Proxmox virtualization. I continually enhance security and automate tasks utilizing PowerShell, while also developing web applications to improve operational efficiency. With a strong background in IT support, project coordination, and system administration across various organizations, I am adept at managing SaaS platforms, overseeing device lifecycle management, and providing technical support during infrastructure upgrades. I thrive on improving team productivity and maintaining comprehensive IT documentation.

Available to hire

I am an experienced IT Administrator based in Warsaw, Poland, specializing in managing network and system infrastructures including Active Directory and Proxmox virtualization. I continually enhance security and automate tasks utilizing PowerShell, while also developing web applications to improve operational efficiency.

With a strong background in IT support, project coordination, and system administration across various organizations, I am adept at managing SaaS platforms, overseeing device lifecycle management, and providing technical support during infrastructure upgrades. I thrive on improving team productivity and maintaining comprehensive IT documentation.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Polish

Fluent

English

Fluent

Spanish; Castilian

Intermediate

Work Experience

IT Administrator at Reikon Games

January 1, 2023 - Present

Administered physical and virtual server infrastructure including Windows and Linux servers within the Proxmox VE virtualization environment. Managed core network services such as DNS and DHCP. Improved IT team efficiency by automating server maintenance, user onboarding, and Slack API integrations using PowerShell. Handled lifecycle management of end-user devices including procurement, inventory, configuration, deployment, licensing, and ongoing support. Provided technical support during server hardware relocations and infrastructure upgrades. Developed internal IT monitoring dashboards using React and Node.js. Managed critical SaaS platforms including Google Workspace and Microsoft 365, overseeing user access and security settings. Created and maintained comprehensive IT documentation.

IT Support and Project Coordinator at Center for Innovative Education

October 1, 2022 - August 5, 2025

Continued IT support and coordination role, managing organizational digital tools and support services from July 2020 through October 2022.

CX Team Analyst at Orange Poland

June 30, 2020 - August 5, 2025

Conducted competitor analysis and market research resulting in a 15% increase in market share for specific product lines during the COVID-19 pandemic. Performed thorough testing on mobile applications, uncovering and resolving over 100 bugs, which enhanced overall user experience by 12% and reduced user grievances by 5%. Developed and implemented an employee gamification strategy across the company.

Administrative Support Intern at Parliament's Office for Danuta Hübner, MEP

June 30, 2018 - August 5, 2025

Provided comprehensive IT support to staff, ensuring smooth operation by promptly resolving technical issues. Managed WordPress site, including calendars and news sections, resulting in a 95% decrease in downtime.

IT Support and Project Coordinator at Center for Innovative Education

December 31, 2017 - August 5, 2025

Delivered IT support ensuring high operational efficiency including management of Microsoft 365 and Google services. Managed organization WordPress websites. Organized and presented at six international events, providing technical support to over 500 attendees.

IT Administrator, Graphic Designer at EPO Sp. z o.o.

July 31, 2017 - August 5, 2025

Managed WordPress websites ensuring smooth functionality and user experience. Introduced mailing lists for clients, contributing to increased sales.