I am a motivated and detail-oriented professional with over 7 years of computer-related experience, combined with more than 3 years in customer service and sales, and 2 years in administration. Holding a valid work permit, I am seeking a business-management position where I can contribute my skills in a dynamic and collaborative work environment. My background includes strong communication and interpersonal skills, proficiency in data handling, multitasking in high-volume situations, and expertise in IT support and digital marketing. I have consistently demonstrated administrative excellence and a passion for technology and customer satisfaction throughout my career.

Riddhi Rathod

I am a motivated and detail-oriented professional with over 7 years of computer-related experience, combined with more than 3 years in customer service and sales, and 2 years in administration. Holding a valid work permit, I am seeking a business-management position where I can contribute my skills in a dynamic and collaborative work environment. My background includes strong communication and interpersonal skills, proficiency in data handling, multitasking in high-volume situations, and expertise in IT support and digital marketing. I have consistently demonstrated administrative excellence and a passion for technology and customer satisfaction throughout my career.

Available to hire

I am a motivated and detail-oriented professional with over 7 years of computer-related experience, combined with more than 3 years in customer service and sales, and 2 years in administration. Holding a valid work permit, I am seeking a business-management position where I can contribute my skills in a dynamic and collaborative work environment.

My background includes strong communication and interpersonal skills, proficiency in data handling, multitasking in high-volume situations, and expertise in IT support and digital marketing. I have consistently demonstrated administrative excellence and a passion for technology and customer satisfaction throughout my career.

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Work Experience

Admin Support (Administration) at Greenview, Valleyview, AB
March 31, 2025 - August 5, 2025
Supported CAO Services including scheduling, meeting notifications, and invoice preparation. Coordinated with communications and marketing departments to maintain the GIG Website. Independently designed the CAO Services website (SharePoint) and improved tracking report efficiency by 70%, completing tasks with minimal supervision.
Central Scheduler (Administration) at REAL District, Regina, SK
September 30, 2024 - August 5, 2025
Managed accurate and up-to-date work schedules covering all administrative scheduling aspects. Performed IT support and troubleshooting. Implemented policies and procedures to ensure quality corporate operations. Excelled in typing with a speed of over 60 wpm and provided diagnostic problem-solving in IT and business applications.
Cashier (Sales Sector) at Real Canadian Superstore, Regina, SK
August 31, 2024 - August 5, 2025
Processed on average 150+ transactions per shift with 99% accuracy in cash handling and payment processing. Delivered excellent customer service managing long queues during peak hours with a friendly attitude.
Store Associate (Sales Sector) at YOYOSO - Aesthetic Designer, Regina, SK
January 31, 2024 - August 5, 2025
Provided product knowledge and recommendations on aesthetic designer products, contributing to increased sales and customer satisfaction.
IT Support (Technical Customer Support) at University of Regina, Regina, SK
December 31, 2023 - August 5, 2025
Managed technical tasks including connecting computers, peripherals, device setup, configuration, facilitating presentations, and managing attendee registrations.
Barista (Sales Sector) at Starbucks, Regina, Downtown, SK
August 31, 2023 - August 5, 2025
Prepared and served beverages to Starbucks standards ensuring quality and consistency. Provided excellent customer service and customized orders according to customer preferences.
Swim Instructor (Client Service) at K & K Swim School, Regina, SK
July 31, 2023 - August 5, 2025
Instructed children in various swimming techniques while ensuring a safe environment by holding valid Standard First Aid and CPR certifications.
Supervisor (Sales Sector) at Carters Inc., Regina, Grasslands, SK
November 30, 2022 - August 5, 2025
Managed daily operations including opening and closing, cash handling, and customer service. Met sales targets through customer engagement and trained and supervised associates to ensure excellent performance. Oversaw inventory and stock audits.
Digital Marketing & Content Specialist at Self-employed (Instagram @littleflowerbud)
January 1, 2021 - Present
Created digital content focused on beauty and dancing, reaching over 198,000 views on social media. Developed content using market research and analyzed new trends to engage a wide audience.

Education

Degree in Computer Science at University of Regina, Saskatchewan
September 1, 2021 - June 30, 2024

Qualifications

Smart Serve Certification
January 11, 2030 - April 30, 2030
Standard First Aid Course & CPR/AED level C Canadian Red Cross
January 11, 2030 - March 31, 2026
Food Handler Certification
January 11, 2030 - August 5, 2025

Industry Experience

Computers & Electronics, Education, Retail, Professional Services, Media & Entertainment