AM

Alina Maly Shevska

Available to hire

About

  • 5 years' experience
  • Joined August 2025

Skills· 1

Languages

  • UkrainianFluent
  • RussianFluent
  • EnglishFluent
  • Spanish; CastilianAdvanced

Industry experience

  • Media & Entertainment
  • Professional Services
  • Education

Work experience· 4 roles

Service Agent · La Fábrica & CoGuestsJan 2024 – Present · 2 yrs 11 mos

Delivered responsive empathetic customer support via email, phone, and chat for a wide range of client inquiries and issues. Maintained front desk support for residents, coworkers, and visitors in a dynamic multicultural environment. Coordinated with internal teams to ensure timely delivery of information and support.

Freelance Marketing AssistantJan 2023 – Dec 2023 · 1 yr

Provided freelance marketing support including content creation, social media coordination, and promotional materials.

Freelance Marketing Assistant · La Fabrica & CoGuest Service AgentJan 2023 – Dec 2023 · 1 yr

Supported content creation, editing, and strategy for social media, newsletters, and promotional materials. Coordinated with designers and external agencies to ensure timely delivery of marketing assets. Assisted with content calendars and campaign execution. Provided client-facing support and contributed to growth of brand visibility.

Customer Service Representative · Global Staffing SupportJan 2021 – Jan 2024 · 3 yrs 1 mo

Education· 6

Master of Marketing · Chernivtsi National University2020 – 2024
Bachelor of Marketing · Chernivtsi National University2020 – 2024
Erasmus+ in Business Administration · Catholic University of Murcia2022 – 2023
Bachelor of Marketing · Chernihiv National University2020 – 2024

Certifications and awards

Erasmus+ in Business Administration2030 – 2026

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