Available to hire
I am a passionate, ambitious, and self-motivated individual with over 10 years of experience leading and managing cross-functional teams in delivering multi-million-pound software, IT, and organizational change projects. I am skilled in Agile, Kanban, and Waterfall methodologies and pride myself on my ability to adapt quickly, overcome challenges, and deliver quality results in complex environments. I thrive in building strong stakeholder relationships and bring positivity and energy to every team I work with.
My career has been characterized by resilience and a commitment to continuous improvement. I have extensive experience in project coordination, risk management, process engineering, and change management across global and virtual teams. I excel at aligning strategic business objectives with project goals and managing diverse technology implementations including AI, SaaS, ERP, and cloud solutions.
Skills
Work Experience
Implementation Project Consultant / Manager (AI, SAAS, Consulting) at Zellis
January 20, 2025 - PresentDeveloped and led cross-functional teams across Product Management, IT, Sales, and developers to deliver complex bespoke software projects on schedule and budget. Managed end-to-end project lifecycles including onboarding, configuration, stakeholder communications, risk and change management. Collaborated on data migration, integrations (M365, SSO, MFA), and created real-time solutions to complex consultancy issues. Drove process improvements and project governance across global teams using Agile and Waterfall methodologies.
Senior Project Manager / Consultant (Fin Tech/ SAAS) at Oasis Cloud Solutions Global
January 1, 2025 - August 5, 2025Led global cross-functional teams across multiple continents to deliver software projects aligned with client objectives. Oversaw project workstreams, status reporting, vendor risk management, legacy CRM data migration, ERP integrations, and software feature design. Maintained stakeholder engagement, coordinated governance meetings, and applied Agile and Waterfall approaches for effective delivery and risk mitigation.
Senior Software Project Manager / Project Consultant at PM Sands Consulting, Global
January 1, 2020 - August 5, 2025Led a £45 million ecommerce software application development project, managing cross-functional agile teams and synchronizing planning with Product Owners and Development Leads. Optimized delivery using hybrid project methodologies and managed product lifecycle strategies. Delivered project plans, budgets, and post-project assessments to improve future performance while fostering accountability and continuous improvement within teams.
Project Manager Salesforce at Salesforce Global
December 1, 2017 - August 5, 2025Managed full project lifecycle for data product implementations, improving productivity through integration of Salesforce CRM into ERPs across 25 countries. Conducted risk mitigation, agile ceremonies, user acceptance testing, stakeholder management, and ensured quality and delivery of client-centric solutions. Utilized Asana and PowerPoint to manage project progress and communications.
Junior Project Manager at Lloyds Bank Edinburgh
December 1, 2015 - August 5, 2025Supervised end-to-end technology implementations for retail banking related to lending, credit management, and mortgages. Led IT teams on platform modernization projects improving productivity and reducing downtime. Managed stakeholder communications, dependencies, process re-engineering, platform decommissioning, and post-project evaluations while reporting risks and issues.
Project Coordinator at QBE Insurance London
March 1, 2015 - August 5, 2025Supported integration development, testing, and platform decommissioning initiatives. Assisted change management around software automation, KYC-AML ecosystem integration, and maintained trusted relationships among business partners and vendors. Managed multiple technology teams and developed program plans and delivery roadmaps.
Business Analyst at QBE Insurance London
March 1, 2013 - August 5, 2025Managed project lifecycles with adherence to SDLC standards, gathering requirements, documenting functional specifications, test strategies and UAT scripts. Owned tracking of project issues and risks, and had specialist experience in regulatory projects including FATCA, Dodd Frank, and FINRA compliance.
Compliance Analyst at MacDonalds Headquarters London
March 1, 2011 - August 5, 2025Performed due diligence and compliance checks on upstream projects, reviewed suspicious activities for AML adherence, maintained electronic AML record databases, supported compliance monitoring and stakeholder management.
Junior Compliance Analyst at Calyon Credit Agricole London
February 1, 2009 - August 5, 2025Conducted periodic client activity reviews, participated in new product approvals, provided compliance advice to sales and trading teams, liaised with regulatory bodies, and ensured AML/KYC and MIFID compliance documentation was up to date.
Transaction Analyst II at Bank of America London
August 1, 2008 - August 5, 2025Monitored and maintained integrity of CDO Total Return Swaps, performed transaction movements, asset payment tracking, reconciliations, and interest fee calculations.
Business Compliance Analyst at Cable & Wireless London
September 1, 2006 - August 5, 2025Reviewed account opening due diligence and KYC verification, supported AML adherence and PEP investigations, managed portfolio of corporate and commercial clients.
Education
MSc at University of Aberdeen
September 1, 2009 - September 1, 2010BA at Coventry University
September 1, 2003 - September 1, 2006A Levels at City & Islington
September 1, 2001 - September 1, 2002Qualifications
Prince 2
January 11, 2030 - August 5, 2025PMP (Ongoing process)
January 11, 2030 - August 5, 2025Professional Member of BCS
January 11, 2030 - August 5, 2025Industry Experience
Financial Services, Software & Internet, Professional Services, Telecommunications, Government
Skills
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