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I am a multidisciplinary professional with over 8 years of experience spanning architecture, operations, user onboarding, and risk monitoring. Passionate about problem-solving, system design, and creating user-centered workflows in both digital platforms and built environments, I bring a strong background in Agile methodologies, product ownership, and SaaS platform strategy. With expertise in trust and safety workflows, crypto risk management, and cross-functional coordination, I am committed to driving user-centered product and design initiatives. Fluent in English and native Arabic, I thrive in dynamic environments where collaboration and cultural fluency are essential.…I am a multidisciplinary professional with over 8 years of experience spanning architecture, operations, user onboarding, and risk monitoring. Passionate about problem-solving, system design, and creating user-centered workflows in both digital platforms and built environments, I bring a strong background in Agile methodologies, product ownership, and SaaS platform strategy. With expertise in trust and safety workflows, crypto risk management, and cross-functional coordination, I am committed to driving user-centered product and design initiatives. Fluent in English and native Arabic, I thrive in dynamic environments where collaboration and cultural fluency are essential.

Ahmad Hussein

Architect, Interior Designer, UX Designer, +2

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I am a multidisciplinary professional with over 8 years of experience spanning architecture, operations, user onboarding, and risk monitoring. Passionate about problem-solving, system design, and creating user-centered workflows in both digital platforms and built environments, I bring a strong background in Agile methodologies, product ownership, and SaaS platform strategy. With expertise in trust and safety workflows, crypto risk management, and cross-functional coordination, I am committed to driving user-centered product and design initiatives. Fluent in English and native Arabic, I thrive in dynamic environments where collaboration and cultural fluency are essential.…I am a multidisciplinary professional with over 8 years of experience spanning architecture, operations, user onboarding, and risk monitoring. Passionate about problem-solving, system design, and creating user-centered workflows in both digital platforms and built environments, I bring a strong background in Agile methodologies, product ownership, and SaaS platform strategy. With expertise in trust and safety workflows, crypto risk management, and cross-functional coordination, I am committed to driving user-centered product and design initiatives. Fluent in English and native Arabic, I thrive in dynamic environments where collaboration and cultural fluency are essential.

Available to hire

I am a multidisciplinary professional with over 8 years of experience spanning architecture, operations, user onboarding, and risk monitoring. Passionate about problem-solving, system design, and creating user-centered workflows in both digital platforms and built environments, I bring a strong background in Agile methodologies, product ownership, and SaaS platform strategy.

With expertise in trust and safety workflows, crypto risk management, and cross-functional coordination, I am committed to driving user-centered product and design initiatives. Fluent in English and native Arabic, I thrive in dynamic environments where collaboration and cultural fluency are essential.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Arabic

Fluent

Work Experience

Operations & Customer Success Manager at Eumard Design

April 1, 2024 - Present

Spearheaded the launch of Eumard Design's Middle East entry strategy and led client acquisition across UAE, Saudi Arabia, and Jordan. Developed scalable workflows for B2B engagement and support, directly contributing to company revenue growth. Acted as product advisor for custom bathroom design solutions, aligning technical details with end-user needs and design constraints.

Operations & Verification Coordinator at Bolt Technology OÜ

March 1, 2021 - August 5, 2025

Monitored live onboarding operations and support queues including safety, fraud, and suspicious user behavior. Managed authority-level cases and escalations compliant with SOPs and legal frameworks. Flagged potential fraud patterns, verified critical documentation, and prevented account misuse across the London market. Liaised with internal compliance, verification, and tech teams to enforce platform integrity. Maintained SLA compliance and documented shift actions for traceability and legal follow-ups.

Architect & Interior Architect at AW2 Architects OÜ | Esplan OÜ

March 31, 2023 - August 5, 2025

Led design coordination on multi-million euro public and healthcare infrastructure projects, including Riga Eastern Clinical University Hospital and Rail Baltic Ülemiste Terminal. Delivered complex design documentation and collaborated with multidisciplinary teams in Agile-like sprints. Created BIM workflows and ensured client/user feedback integration in design iterations.

Architect & Interior Designer at RMK Production Building

December 1, 2018 - August 5, 2025

Supported detailed design development for infrastructure and office projects. Prepared drawings, technical documentation, and specifications. Liaised with local authorities and coordinated planning submissions. Maintained communication with suppliers and stakeholders.

Interior and Lighting Designer at ABA Art Lab

December 1, 2018 - August 5, 2025

Oversaw concept design and detailed design phases, collaborating with product designers for lighting installations and paintings. Conducted frequent site visits to ensure project success. Designed custom-made furniture to align with project requirements and delivered bespoke lighting installations across hospitality projects.

Architect & Interior Designer at Dara Al-Handasah

August 1, 2017 - August 5, 2025

Designed interiors and coordinated with MEP and structural teams on major developments in Iraq, Saudi Arabia, and Jordan. Specialized in concept development and stakeholder coordination for university campuses and commercial headquarters including Salahaddin University, Amman Academy Theater, and Jahesye Academic Campus Abu Dhabi.

Freelance Crypto Analyst

January 1, 2017 - Present

Managed risk and digital behavior monitoring across platforms; developed judgment in high-risk, tech-driven markets. Handled trading, risk monitoring, and fraud detection across crypto platforms. Gained practical exposure to KYC/AML, cross-border activity, and platform misuse in fast-moving environments.