2-paragraph first-person bio, friendly tone

Crystal Joan

2-paragraph first-person bio, friendly tone

Available to hire

2-paragraph first-person bio, friendly tone

Language

English
Fluent
Indonesian
Fluent
Chinese
Intermediate

Work Experience

Social Media Manager at SISSAE
December 31, 2023 - August 6, 2025
Developed and executed a comprehensive social media strategy leveraging analytics to increase following by 55%, boost engagement rates by 70%, and drive a 45% increase in online sales in the first quarter. Monitored social media trends, spearheaded influencer marketing campaigns collaborating with key fashion influencers, produced 1000+ viral Instagram and TikTok videos, and managed paid media campaigns on TikTok Ads and Meta Ads to maximize visibility.
Social Media Manager at Social Avenue
January 1, 2021 - Present
Led end-to-end social media management and content calendars for 10+ clients across fashion, hospitality, lifestyle, and property sectors. Grew Instagram accounts by up to 60% in 3 months with engagement rates of 8–12%. Curated content across 4+ social channels maintaining brand consistency. Developed TikTok and Reels video content achieving 200% follower growth. Presented monthly performance reviews and maintained strong client relationships to achieve measurable growth.
Content Creator & PR at BACOT TV
January 1, 2021 - July 1, 2021
- Produced, filmed, and edited 100+ YouTube videos and 5 podcast episodes, contributing to consistent content output and audience engagement across platforms. - Optimising videos for SEO to increase visibility and viewer engagement which led to a 70% growth in subscriber count and an 80% increase in average view time within six months. - Generated content and produced TikTok videos with a total reach of 80M views and 100K+ followers.
Content Creator & Sales at She Wears Sugar
January 1, 2022 - June 1, 2022
- Collaborated effectively with cross-functional teams, including marketing, design, and sales, to align social media efforts with overarching business objectives. - Brainstormed and produced on-brand content for Instagram and TikTok, driving a 60% engagement rate and increasing brand following by 80%. - Actively engaged with followers and responded to inquiries and feedback in a timely and professional manner, fostering a positive brand image and customer relationships.

Education

Bachelor of Business (Marketing) at RMIT University Australia
January 1, 2021 - December 31, 2023
Advanced Diploma in Fashion Marketing and Communication at Raffles College of Higher Education
January 1, 2018 - December 31, 2020
Advanced Diploma in Fashion Marketing and Communication at Raffles College of Higher Education - Jakarta, Indonesia
January 11, 2030 - May 20, 2026
Bachelor of Business (Marketing) at Royal Melbourne Institute of Technology
January 11, 2030 - May 20, 2026

Qualifications

Advanced Diploma in Fashion Marketing and Communication
January 11, 2030 - May 20, 2026
Bachelor of Business (Marketing)
January 11, 2030 - May 20, 2026

Industry Experience

Retail, Media & Entertainment, Professional Services, Travel & Hospitality, Consumer Goods, Real Estate & Construction, Software & Internet