I am an adaptable professional with over 6 years of experience in project management and customer experience improvement across sectors including aviation, renewable energy, and institutional communication. I specialize in product development, business opportunity analysis, branding, and leading cross-functional teams. I am skilled at managing complex processes end-to-end with a focus on results, operational efficiency, and customer satisfaction. Throughout my career, I have developed and implemented strategies to improve customer experience, negotiated with brand sponsors, and planned, developed, and launched new menu items in conjunction with commerce and marketing teams. I am proficient in strategic planning, institutional relations, digital communication, and leadership, with hands-on experience in managing suppliers, contracts, and deliverables for European projects, as well as coordinating public relations and brand positioning campaigns.

María José Fernández Mendoza

I am an adaptable professional with over 6 years of experience in project management and customer experience improvement across sectors including aviation, renewable energy, and institutional communication. I specialize in product development, business opportunity analysis, branding, and leading cross-functional teams. I am skilled at managing complex processes end-to-end with a focus on results, operational efficiency, and customer satisfaction. Throughout my career, I have developed and implemented strategies to improve customer experience, negotiated with brand sponsors, and planned, developed, and launched new menu items in conjunction with commerce and marketing teams. I am proficient in strategic planning, institutional relations, digital communication, and leadership, with hands-on experience in managing suppliers, contracts, and deliverables for European projects, as well as coordinating public relations and brand positioning campaigns.

Available to hire

I am an adaptable professional with over 6 years of experience in project management and customer experience improvement across sectors including aviation, renewable energy, and institutional communication. I specialize in product development, business opportunity analysis, branding, and leading cross-functional teams. I am skilled at managing complex processes end-to-end with a focus on results, operational efficiency, and customer satisfaction.

Throughout my career, I have developed and implemented strategies to improve customer experience, negotiated with brand sponsors, and planned, developed, and launched new menu items in conjunction with commerce and marketing teams. I am proficient in strategic planning, institutional relations, digital communication, and leadership, with hands-on experience in managing suppliers, contracts, and deliverables for European projects, as well as coordinating public relations and brand positioning campaigns.

See more

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

Spanish; Castilian
Fluent
English
Intermediate

Work Experience

Head of Design CX & Onboard Product Commercial Aviation at Aeroméxico
August 1, 2022 - August 6, 2025
Led integral management of brand positioning campaigns, strategic planning of institutional communication and brand management. Coordinated public relations and events with public and private stakeholders. Created corporate image strategy, developed B2B campaigns and branding on social networks.
Business Development & Corporate Communication at Fe Energy
June 1, 2025 - August 6, 2025
Work in renewable energy sector focusing on business development and corporate communication.
Communications Strategist (IURC-EU) at Agenda 28
June 1, 2022 - August 6, 2025
Organized hybrid events remotely for the EU-LA Urban Initiative. Managed suppliers, contracts, and deliverables for the EU. Created digital content, email marketing campaigns, and managed a high-level agenda.
HR Coordinator at Grupo Financiero Banorte
July 1, 2016 - August 6, 2025
Designed and implemented the 'Young Talent' internship program. Planned rotation logistics and developed intervention strategies for high-performance teams.

Education

Master’s Degree at University of Vigo and University of Coruña
August 1, 2022 - June 1, 2023
Bachelor at Colegio de Consultores en Imagen Pública
August 1, 2012 - May 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Transportation & Logistics, Energy & Utilities, Government, Professional Services

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Hire a Project Manager

We have the best project manager experts on Twine. Hire a project manager in A Coruña today.