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I am a Digital Marketing Specialist with hands-on experience in content creation, social media management, and administrative support. I am passionate about helping brands grow online and always eager to learn, improve, and take on new challenges in a creative and collaborative environment. Currently, I work as a Frontdesk/Digital Marketing Specialist for Guild of Runners since July 2024. Previously, I developed engaging content, supported digital marketing initiatives, and delivered professional customer service during my role as a Call Center Representative at Qualfon Inc. Philippines.…I am a Digital Marketing Specialist with hands-on experience in content creation, social media management, and administrative support. I am passionate about helping brands grow online and always eager to learn, improve, and take on new challenges in a creative and collaborative environment. Currently, I work as a Frontdesk/Digital Marketing Specialist for Guild of Runners since July 2024. Previously, I developed engaging content, supported digital marketing initiatives, and delivered professional customer service during my role as a Call Center Representative at Qualfon Inc. Philippines.

Ma. Janelle E Espereso

Social Media Manager, Digital Marketer, Graphic Designer, +1

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I am a Digital Marketing Specialist with hands-on experience in content creation, social media management, and administrative support. I am passionate about helping brands grow online and always eager to learn, improve, and take on new challenges in a creative and collaborative environment. Currently, I work as a Frontdesk/Digital Marketing Specialist for Guild of Runners since July 2024. Previously, I developed engaging content, supported digital marketing initiatives, and delivered professional customer service during my role as a Call Center Representative at Qualfon Inc. Philippines.…I am a Digital Marketing Specialist with hands-on experience in content creation, social media management, and administrative support. I am passionate about helping brands grow online and always eager to learn, improve, and take on new challenges in a creative and collaborative environment. Currently, I work as a Frontdesk/Digital Marketing Specialist for Guild of Runners since July 2024. Previously, I developed engaging content, supported digital marketing initiatives, and delivered professional customer service during my role as a Call Center Representative at Qualfon Inc. Philippines.

Available to hire

I am a Digital Marketing Specialist with hands-on experience in content creation, social media management, and administrative support. I am passionate about helping brands grow online and always eager to learn, improve, and take on new challenges in a creative and collaborative environment. Currently, I work as a Frontdesk/Digital Marketing Specialist for Guild of Runners since July 2024. Previously, I developed engaging content, supported digital marketing initiatives, and delivered professional customer service during my role as a Call Center Representative at Qualfon Inc. Philippines.

Skills

Social Media Design

Video Advert

Experience Level

Social Media Design

Intermediate

Video Advert

Intermediate

Language

English

Fluent

Work Experience

Frontdesk / Digital Marketing Specialist at Guild of Runners

July 1, 2024 - Present

Serving as a Frontdesk and Digital Marketing Specialist, managing digital marketing activities and front desk responsibilities within the organization.

Call Center Representative at Qualfon Inc. Philippines

December 31, 2023 - August 6, 2025

Developed and published engaging content across social media platforms to enhance brand visibility. Supported digital marketing initiatives through content creation and campaign coordination. Delivered professional customer service while managing front desk and administrative duties. Strengthened time management and communication skills through daily operational support. Assisted customers with product and service-related inquiries, ensuring a positive customer experience in a fast-paced, metrics-driven call center environment. Developed key skills in communication, active listening, problem-solving, and adaptability under pressure.