Available to hire
I am an experienced e-commerce and operations professional with a strong background in social media management, online retail, and project coordination. I have successfully managed all aspects of an online clothing business, from product sourcing and digital marketing to order fulfillment and customer service. My career also includes expertise as a Facebook Community Operations Specialist, where I specialized in content moderation and policy compliance.
I have a proven track record of leading cross-functional teams and managing vendors across various sectors including e-commerce and telecommunications. I am bilingual in Burmese and English, which has enabled me to liaise effectively with internal teams and external partners to drive business success and community engagement.
Experience Level
Language
Burmese
Fluent
English
Advanced
Work Experience
E-Commerce Product Owner at BioDENT Myanmar
January 1, 2024 - PresentDefined and managed the e-commerce project vision and roadmap to ensure alignment with business goals. Coordinated cross-functional teams to deliver a high-quality, user-friendly platform while adhering to budget and timelines. Monitored post-launch performance and drove continuous improvements enhancing user engagement and satisfaction.
Owner at Online Clothing Shop
January 1, 2021 - PresentManaged all aspects of an online clothing business including product sourcing, digital marketing, order fulfillment, and customer service. Handled budgeting, vendor coordination, and social media promotion to grow business success and customer base.
Community Operation Specialist at TDCX - Facebook Community Operation (Myanmar Market)
December 31, 2022 - August 6, 2025Reviewed and moderated user-generated content to ensure alignment with Facebook’s Community Standards and market-specific policies. Identified policy violations, escalated sensitive issues, and supported the safety and integrity of the online community. Collaborated with internal teams to provide market insights and improve operational processes.
Technical Manager at MYTEL - Viettel Telecom Group, Mandalay
December 31, 2018 - August 6, 2025Managed the operation of the MYTEL GSM telecommunication network ensuring smooth implementation and performance. Coordinated with local and international contractors and vendors to execute project tasks effectively. Liaised with Myanmar’s regional and central government authorities to obtain approvals, manage compliance, and support project execution across multiple regions.
IT Technician at Capital Diamond Star Group, Yangon
December 31, 2015 - August 6, 2025Provided IT support, maintained and troubleshot devices and systems, managed security and backups, developed software, and assisted project managers with system monitoring and implementation.
Data Control Officer at Camusat - Telenor Myanmar GSM Project, Mandalay
December 31, 2017 - August 6, 2025Managed documentation and data entry ensuring accurate and timely information for site supervisors and departments. Coordinated with subcontractors and survey teams, handled warehouse transaction records, and prepared delivery orders. Supported site acceptance by preparing necessary documents and reviewing submissions. Assisted project managers with various tasks as needed.
Documentation Officer at OCK - Telenor Myanmar GSM Project, Nay Pyi Taw
December 31, 2017 - August 6, 2025Managed site acquisition for the telecommunication network of the Telenor Myanmar GSM Project. Coordinated with local and international contractors and vendors to support project implementation. Collaborated closely with Myanmar’s regional and central government authorities to ensure regulatory compliance and smooth project execution.
E-Commerce Product Owner at BioDENT Myanmar
January 1, 2025 - August 8, 2025Defined and managed the e-commerce project vision and roadmap, ensuring alignment with business goals. Coordinated cross-functional teams to deliver a high-quality, user-friendly platform while adhering to budget and timelines. Monitored post-launch performance, driving continuous improvements that enhanced user engagement and satisfaction.
Owner at Online Clothing Shop
January 1, 2021 - PresentManaged all aspects of an online clothing business including product sourcing, digital marketing, order fulfillment, and customer service. Handled budgeting, vendor coordination, and social media promotion to enhance brand visibility and sales performance.
Community Operation Specialist at TDCX - Facebook Community Operation (Myanmar Market)
December 31, 2022 - August 8, 2025Reviewed and moderated user-generated content to ensure alignment with Facebook’s Community Standards and market-specific policies. Identified policy violations, escalated sensitive issues, and supported the safety and integrity of the online community. Collaborated with internal teams to provide market insights and improve operational processes.
Technical Manager at MYTEL - Viettel Telecom Group, Mandalay
December 31, 2018 - August 8, 2025Managed the operation of the MYTEL GSM telecommunication network, ensuring smooth implementation and performance. Coordinated with local and international contractors and vendors to execute project tasks effectively. Liaised with Myanmar regional and central government authorities to obtain approvals, manage compliance, and support project execution across multiple regions.
Data Control Officer at Camusat - Telenor Myanmar GSM Project, Mandalay
December 31, 2017 - August 8, 2025Managed documentation and data entry, ensuring accurate and timely information for site supervisors and departments. Coordinated with subcontractors and survey teams, handled warehouse transaction records, and prepared delivery orders. Supported site acceptance by preparing necessary documents and reviewed submissions. Assisted project managers with various tasks as needed.
Documentation Officer at OCK - Telenor Myanmar GSM Project, Nay Pyi Taw
December 31, 2017 - August 8, 2025Managed site acquisition for the telecommunication network. Coordinated with both local and international contractors and vendors to support project implementation. Collaborated closely with Myanmar’s regional and central government authorities to ensure regulatory compliance and smooth project execution.
IT Technician at Capital Diamond Star Group, Yangon
December 31, 2015 - August 8, 2025Provided IT support, maintained and troubleshot devices and systems, managed security and backups. Developed software and assisted project managers with system monitoring and implementation.
Education
Bachelor of Computer Technology at University of Computer Studies Mandalay
January 1, 2009 - January 1, 2013Bachelor of Computer Technology at University of Computer Studies Mandalay
January 1, 2009 - January 1, 2013Qualifications
Facebook Community Operation IS and Market Shadowing
January 1, 2018 - August 6, 2025TDCX Thailand Top Performers of FB Community Myanmar Market
January 1, 2018 - August 6, 2025TDCX Thailand Teledirect’s Core Values Certificate
January 1, 2018 - August 6, 2025TDCX Thailand Office Safety and Occupational Health and Safety Orientation Course
January 1, 2015 - August 6, 2025Facebook Community Operation IS and Market Shadowing
January 1, 2018 - August 8, 2025TDCX Thailand Top Performers of FB CO Myanmar Market
January 1, 2018 - August 8, 2025TDCX Thailand TeleDirect’s Core Values Certificate
January 1, 2018 - August 8, 2025TDCX Thailand Office Safety and Occupational Health and Safety Orientation Course
January 1, 2015 - August 8, 2025Industry Experience
Retail, Software & Internet, Telecommunications, Professional Services
Experience Level
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