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I am an experienced professional with 6.5 years in client-facing roles, specializing as a Business Analyst. I have successfully set up, analyzed, and optimized product data feeds, ensuring compliance with client specifications and best practices. I am skilled in troubleshooting post-deployment errors on marketing channels like Google, Bing, and CSEs. With proven project management experience, I have defined scopes, managed timelines, coordinated cross-functional teams, and delivered milestones on time. I have expertise in payments, fraud identification, account security, and issue resolution. Known for conflict resolution strategies and maintaining a positive attitude under pressure, I seek to leverage my technical expertise, project management skills, and client-centric focus in a new role.…I am an experienced professional with 6.5 years in client-facing roles, specializing as a Business Analyst. I have successfully set up, analyzed, and optimized product data feeds, ensuring compliance with client specifications and best practices. I am skilled in troubleshooting post-deployment errors on marketing channels like Google, Bing, and CSEs. With proven project management experience, I have defined scopes, managed timelines, coordinated cross-functional teams, and delivered milestones on time. I have expertise in payments, fraud identification, account security, and issue resolution. Known for conflict resolution strategies and maintaining a positive attitude under pressure, I seek to leverage my technical expertise, project management skills, and client-centric focus in a new role.

Jayesh Chavan

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I am an experienced professional with 6.5 years in client-facing roles, specializing as a Business Analyst. I have successfully set up, analyzed, and optimized product data feeds, ensuring compliance with client specifications and best practices. I am skilled in troubleshooting post-deployment errors on marketing channels like Google, Bing, and CSEs. With proven project management experience, I have defined scopes, managed timelines, coordinated cross-functional teams, and delivered milestones on time. I have expertise in payments, fraud identification, account security, and issue resolution. Known for conflict resolution strategies and maintaining a positive attitude under pressure, I seek to leverage my technical expertise, project management skills, and client-centric focus in a new role.…I am an experienced professional with 6.5 years in client-facing roles, specializing as a Business Analyst. I have successfully set up, analyzed, and optimized product data feeds, ensuring compliance with client specifications and best practices. I am skilled in troubleshooting post-deployment errors on marketing channels like Google, Bing, and CSEs. With proven project management experience, I have defined scopes, managed timelines, coordinated cross-functional teams, and delivered milestones on time. I have expertise in payments, fraud identification, account security, and issue resolution. Known for conflict resolution strategies and maintaining a positive attitude under pressure, I seek to leverage my technical expertise, project management skills, and client-centric focus in a new role.

Available to hire

I am an experienced professional with 6.5 years in client-facing roles, specializing as a Business Analyst. I have successfully set up, analyzed, and optimized product data feeds, ensuring compliance with client specifications and best practices. I am skilled in troubleshooting post-deployment errors on marketing channels like Google, Bing, and CSEs. With proven project management experience, I have defined scopes, managed timelines, coordinated cross-functional teams, and delivered milestones on time.

I have expertise in payments, fraud identification, account security, and issue resolution. Known for conflict resolution strategies and maintaining a positive attitude under pressure, I seek to leverage my technical expertise, project management skills, and client-centric focus in a new role.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Customer Service Specialist at Amazon Development Center India Pvt. Ltd

May 1, 2022 - August 6, 2025

Managed and resolved payments, fraud, and account security issues, maintaining confidentiality of sensitive data. Led a team of 20-25 associates as Team Lead. Resolved over 300+ account security issues, maintaining client trust. Increased team efficiency by 20% through performance monitoring and optimization.

Team Lead | Sr. Business Analyst at Feedonomics (Cube 27 IT Pvt. Ltd), India

May 1, 2022 - Present

Developed and executed comprehensive plans with clear roadmaps and timelines focusing on data optimization and advertising channels. Quickly addressed newly arising issues. Configured and mapped attributes for marketplaces like Amazon, eBay, Walmart, and Target. Led cross-department initiatives and coordinated diverse teams across 10 major projects to ensure smooth delivery. Improved communication channels and influenced product direction for major releases. Analyzed feeds with up to 1 million SKUs to inform strategic decisions. Implemented efficiency improvements increasing process efficiency by 15%. Played a key role in growth target setting and integration of business models. Completed 35+ IT projects ahead of schedule, improving project success rate by 30%. Supervised and motivated a 15-member team, fostering a positive work culture.

Customer Service Specialist at Amazon Development Center India Pvt. Ltd

May 1, 2022 - August 6, 2025

Managed and resolved payment, fraud, and account security issues ensuring confidentiality of sensitive data. Directed a team of 20-25 associates as a Team Lead. Successfully resolved over 300+ account security issues and increased team efficiency by 20% through performance metrics monitoring and optimization.

Team Lead | Sr. Business Analyst at Feedonomics (Cube 27 IT Pvt. Ltd)

May 1, 2022 - Present

Led multiple teams and projects focused on data optimization and advertising channel management for marketplaces such as Amazon, eBay, Walmart, and Target. Developed comprehensive plans with clear roadmaps and executing data feed configurations. Analyzed large feeds with up to 1 million SKUs, drove process efficiency improvements by 15%, and completed over 35 IT projects ahead of schedule increasing project success rate by 30%. Supervised and motivated a team of 15 members and fostered strong communication with stakeholders.