I am a highly organized and versatile professional with a unique blend of creative and technical expertise. Skilled in digital content creation, technical training, and process improvements, I have a proven ability to enhance standardized procedures, optimize workflows, and execute hybrid events effectively. My experience spans international organizations and private firms where I have successfully managed large-scale events, led training sessions, and improved brand engagement through strategic content and marketing initiatives. I thrive in collaborative environments and focus on delivering impactful, user-focused solutions that increase productivity and user satisfaction.…

Montage Robinson

I am a highly organized and versatile professional with a unique blend of creative and technical expertise. Skilled in digital content creation, technical training, and process improvements, I have a proven ability to enhance standardized procedures, optimize workflows, and execute hybrid events effectively. My experience spans international organizations and private firms where I have successfully managed large-scale events, led training sessions, and improved brand engagement through strategic content and marketing initiatives. I thrive in collaborative environments and focus on delivering impactful, user-focused solutions that increase productivity and user satisfaction.…

Available to hire

I am a highly organized and versatile professional with a unique blend of creative and technical expertise. Skilled in digital content creation, technical training, and process improvements, I have a proven ability to enhance standardized procedures, optimize workflows, and execute hybrid events effectively.

My experience spans international organizations and private firms where I have successfully managed large-scale events, led training sessions, and improved brand engagement through strategic content and marketing initiatives. I thrive in collaborative environments and focus on delivering impactful, user-focused solutions that increase productivity and user satisfaction.

See more

Skills

Experience Level

Language

English
Fluent
French
Advanced

Work Experience

Conference Technology Specialist at World Trade Organization (WTO), Geneva, Switzerland
February 1, 2023 - August 16, 2025
Managed and compiled weekly/monthly calendars for 800-1000 hybrid meetings annually, ensuring an 80% success rate in virtual meeting execution on platforms such as Zoom, WebEx, and MS Teams. Delivered in-person video conferencing technical support for high-level hybrid meetings, interviews, and recordings. Co-managed and executed the planning and communication phases of the 12th Ministerial Conference using Google Workspace specialized features. Monitored events like the WTO Public Forum and WTO Agri-Food Business Day. Provided prompt technical support applying virtual event etiquette and troubleshooting techniques. Developed and delivered training sessions for WTO's self-service meeting rooms, using Canva AI tools to create personalized materials. Trained 75% of division secretaries on video conferencing equipment, reducing support requests by 40% and increasing user satisfaction by 55%. Developed and revised SOPs, guides, reports, and manuals for video conference operations using pro
Conference Technology Specialist at International Telecommunication Union (ITU), Geneva, Switzerland
September 1, 2020 - August 16, 2025
Produced the Agenda and Outcomes publication for the virtual World Summit on the Information Society (WSIS) Forum. Utilized AI language models to extract key themes, create summaries, and enhance information gathering. Executed digital marketing campaigns resulting in a 15% increase in brand awareness. Increased social media engagement by 25% through targeted visual content campaigns and grew followers by over 100 across all platforms with visually driven content strategies. Improved executive report quality via AI-assisted grammar and style editing, ensuring clarity and ethical compliance with precise human review.
Events Project Coordinator at ETK Leadership Solutions, Geneva, Switzerland
May 1, 2023 - Present
Enhanced social media engagement rates by 30% leveraging AI-powered analytics tools such as SproutSocial to analyze audience sentiment, identify trending topics, and generate high-performing content themes. Collaborated with cross-functional teams to align video content with overall brand messaging, achieving a unified communications strategy that boosted brand recognition. Improved the firm’s brand perception through consistent and impactful visual communication. Optimized workflows and processes by integrating interactive workspaces to improve productivity and collaboration by 25%. Developed reusable design templates and assets to enhance consistency and efficiency. Streamlined video editing workflows using industry-standard software (DaVinci Resolve, Final Cut Pro), accelerating project turnaround by 20%. Created compelling event highlight videos by thoughtfully curating key moments to forge genuine viewer connections.
Conference Technology Specialist at World Trade Organization (WTO)
February 1, 2023 - August 16, 2025
Compiled and managed a weekly/monthly calendar of 800-1000 hybrid meetings annually, achieving an 80% success rate in meeting execution on virtual platforms including Zoom, WebEx, and MS Teams. Delivered in-person video conferencing technical support for high-level hybrid meetings, interviews, and video recordings for the Director General. Co-managed and executed planning and communication phases for the 12th Ministerial Conference using Google Workspace specialized features. Monitored high-level events such as the WTO Public Forum, World Trade Congress on Gender, and WTO Agri-Food Business Day. Provided prompt technical support during videoconference calls using virtual event etiquette and troubleshooting techniques. Led and designed training sessions for WTO’s self-service meeting rooms, training 75% of division secretaries and reducing support requests by 40%, increasing user satisfaction and performance by 55%. Developed and revised standard operating procedures (SOPs), guides, r
Conference Technology Specialist at International Telecommunication Union (ITU)
September 1, 2020 - August 16, 2025
Produced the Agenda and Outcomes Publication for the virtual World Summit on the Information Society (WSIS) Forum. Utilized AI language models to extract key themes, create summaries, and improve information gathering. Executed digital marketing campaigns resulting in a 15% increase in brand awareness and boosted division’s social media engagement by 25% through targeted visual content campaigns. Achieved over 100 follower increases across all social platforms driven by visually compelling content strategies. Improved executive report quality via AI-assisted grammar and style editing while ensuring clarity and ethical compliance with precise human review.
Events Project Coordinator at ETK Leadership Solutions
May 1, 2023 - Present
Improved social media engagement rates by 30% using AI-powered analytics tools such as SproutSocial to analyze audience sentiment, identify trending topics, and generate high-performing content themes. Collaborated with cross-functional teams to align video content with overall brand messaging, achieving a unified communications strategy that boosted brand recognition. Enhanced the firm’s brand perception with consistent and impactful visual communication. Integrated interactive workspaces (Notion Labs & Google Workspace) to optimize key administrative tasks between marketing and operations teams, increasing productivity and collaboration by 25%. Developed reusable design templates and assets to improve consistency and efficiency. Streamlined video editing workflows using industry-standard software (DaVinci Resolve, Final Cut Pro), accelerating project turnaround times by 20%. Crafted compelling event highlight videos by thoughtfully curating key moments to tell engaging stories and
Conference Technology Specialist at World Trade Organization (WTO), Geneva, Switzerland
February 28, 2023 - August 16, 2025
Compiled and managed a weekly/monthly calendar of 800-1000 hybrid meetings annually, ensuring an 80% success rate in meeting execution on virtual platforms (Zoom, WebEx, MS Teams). Delivered in-person videoconferencing technical support for high-level hybrid meetings, interviews, and video recordings for the Director General. Co-managed and executed the planning and communication phases of the 12th Ministerial Conference using Google Workspace features. Monitored high-level events such as WTO Public Forum, World Trade Congress on Gender, and WTO Agri-Food Business Day. Provided prompt technical support applying virtual event etiquette and troubleshooting techniques. Led and designed training sessions for WTO's self-service meeting rooms, employing Canva's AI tools to create personalized training materials. Trained 75% of division secretaries on videoconferencing equipment, reducing technical support requests by 40% and increasing user satisfaction and performance by 55%. Developed and
Conference Technology Specialist at International Telecommunication Union (ITU), Geneva, Switzerland
September 30, 2020 - August 16, 2025
Produced the Agenda and Outcomes Publication for the virtual World Summit on the Information Society (WSIS) Forum. Utilized AI language models to extract key themes, create summaries, and improve information gathering. Executed digital marketing campaigns resulting in a 15% increase in brand awareness. Increased the division’s social media engagement by 25% through targeted visual content campaigns. Achieved a 100+ follower increase across all platforms using visually driven content strategies. Improved executive report quality via AI-assisted grammar and style editing while ensuring clarity and ethical compliance through precise human review.
Events Project Coordinator at ETK Leadership Solutions, Geneva, Switzerland
May 1, 2023 - Present
Improved social media engagement rates by 30% leveraging AI-powered analytics tools such as Sprout Social to analyze audience sentiment, identify trending topics, and generate high-performing content themes. Collaborated with cross-functional teams to align video content with overall brand messaging, achieving a unified communications strategy that boosted brand recognition. Enhanced the firm’s brand perception through consistent and impactful visual communication. Integrated interactive workspaces (Notion Labs & Google Workspace) to optimize key administrative tasks between marketing and operations teams, achieving a 25% boost in productivity and collaboration. Developed reusable design templates and assets to improve consistency and efficiency. Streamlined video editing workflows via proficient use of industry-standard software (DaVinci Resolve, Final Cut Pro), resulting in a 20% acceleration of project turnaround time. Crafted compelling event highlight videos by thoughtfully cura
Conference Technology Specialist at World Trade Organization (WTO), Geneva, Switzerland
February 1, 2023 - August 16, 2025
Compiled and managed a weekly/monthly calendar of 800-1000 hybrid meetings annually, ensuring an 80% success rate in meeting execution on virtual platforms such as Zoom, WebEx, and MS Teams. Delivered in-person video conferencing technical support for high-level hybrid meetings, interviews, and video recordings for the Director General. Co-managed and executed the planning and communication phases of the 12th Ministerial Conference using Google Workspace features. Successfully monitored high-level events including the WTO Public Forum, World Trade Congress on Gender, and WTO Agri-Food Business Day. Provided prompt technical support applying virtual event etiquette and troubleshooting techniques. Led and designed training sessions for WTO's self-service meeting rooms, employing Canva’s AI tools to create personalized training materials. Trained 75% of division secretaries on videoconferencing equipment and best practices, reducing support requests by 40% and increasing user satisfacti
Conference Technology Specialist at International Telecommunication Union (ITU), Geneva, Switzerland
September 1, 2020 - August 16, 2025
Produced the Agenda and Outcomes Publication for the virtual World Summit on the Information Society (WSIS) Forum. Utilized AI language models to extract key themes, create summaries, and improve information gathering. Executed digital marketing campaigns resulting in a 15% increase in brand awareness. Increased division’s social media engagement by 25% through targeted visual content campaigns. Achieved over 100 followers increase across platforms through visually driven content strategies. Improved Executive report quality using AI-assisted grammar and style editing, ensuring clarity and ethical compliance with precise human review.
Events Project Coordinator at ETK Leadership Solutions, Geneva, Switzerland
May 1, 2023 - Present
Improved social media engagement rates by 30% by leveraging AI-powered analytics tools such as Sprout Social to analyze audience sentiment, identify trending topics, and generate high-performing content themes. Collaborated with cross-functional teams to align video content with overall brand messaging, achieving a unified communications strategy that boosted brand recognition. Enhanced the firm’s brand perception through consistent and impactful visual communication. Integrated interactive workspaces (Notion Labs & Google Workspace) to optimize key administrative tasks between marketing and operations teams, achieving a 25% boost in productivity and collaboration. Developed reusable design templates and assets to improve consistency and efficiency. Streamlined video editing workflows via proficient application of industry-standard software (DaVinci Resolve, Final Cut Pro), resulting in a 20% acceleration of project turnaround time. Crafted compelling event highlight videos by though

Education

Diplôme d'Études en Langue Française (DELF) B2 at École de Langue Française et d'Informatique (ELFI), Genève, Switzerland
January 1, 2019 - January 1, 2020
Masters of Advanced Studies in Sports Administration & Technology (AISTS) at École Polytechnique Fédérale de Lausanne (EPFL), Lausanne, Switzerland
January 1, 2017 - January 1, 2018
Bachelor of Laws (LL.B.) at University of the West Indies Mona Campus, Kingston, Jamaica
January 1, 2013 - January 1, 2015
Diplôme d'Études en Langue Française (DELF) B2 at École de Langue Française et d'Informatique (ELFI), Genève, Switzerland
January 1, 2019 - January 1, 2020
Masters of Advanced Studies in Sports Administration & Technology (AISTS) at École Polytechnique Fédérale de Lausanne (EPFL), Lausanne, Switzerland
January 1, 2017 - January 1, 2018
Bachelor of Laws (LL.B.) at University of the West Indies Mona Campus (UWI), Kingston, Jamaica
January 1, 2013 - January 1, 2015
Diplôme d'Études en Langue Française (DELF) B2 at École de Langue Française et d'Informatique (ELFI), Genève
January 1, 2019 - January 1, 2020
Masters of Advanced Studies in Sports Administration & Technology (AISTS) at École Polytechnique Fédérale de Lausanne (EPFL), Lausanne
January 1, 2017 - January 1, 2018
Bachelor of Laws (LL.B.) at University of the West Indies Mona Campus (UWI), Kingston, Jamaica
January 1, 2013 - January 1, 2015
Diplôme d'Études en Langue Française (DELF) B2 at École de Langue Française et d'Informatique (ELFI), Genève, Switzerland
January 1, 2019 - January 1, 2020
Masters of Advanced Studies in Sports Administration & Technology (AISTS) at École Polytechnique Fédérale de Lausanne (EPFL), Lausanne, Switzerland
January 1, 2017 - January 1, 2018
Bachelor of Laws (LL.B.) at University of the West Indies Mona Campus, Kingston, Jamaica
January 1, 2013 - January 1, 2015

Qualifications

Diplôme d'Études en Langue Française (DELF) B2
January 1, 2019 - January 1, 2020

Industry Experience

Government, Media & Entertainment, Professional Services, Education, Telecommunications

Skills

Experience Level