I am a highly skilled and versatile professional with extensive experience in website design, graphic design, and providing technical support and IT solutions. I have a proven ability to create visually appealing websites and graphics while maintaining a strong focus on functionality and user experience. I am adept at troubleshooting, problem-solving, and delivering user support across various platforms. I have a passion for collaborating with cross-functional teams to ensure seamless technical operations, project execution, and user satisfaction. I continuously strive to stay ahead of industry trends and enhance my skills in design, technology, and support services.

SANDEEP KAUR

I am a highly skilled and versatile professional with extensive experience in website design, graphic design, and providing technical support and IT solutions. I have a proven ability to create visually appealing websites and graphics while maintaining a strong focus on functionality and user experience. I am adept at troubleshooting, problem-solving, and delivering user support across various platforms. I have a passion for collaborating with cross-functional teams to ensure seamless technical operations, project execution, and user satisfaction. I continuously strive to stay ahead of industry trends and enhance my skills in design, technology, and support services.

Available to hire

I am a highly skilled and versatile professional with extensive experience in website design, graphic design, and providing technical support and IT solutions. I have a proven ability to create visually appealing websites and graphics while maintaining a strong focus on functionality and user experience. I am adept at troubleshooting, problem-solving, and delivering user support across various platforms.

I have a passion for collaborating with cross-functional teams to ensure seamless technical operations, project execution, and user satisfaction. I continuously strive to stay ahead of industry trends and enhance my skills in design, technology, and support services.

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Language

English
Fluent
Panjabi, Punjabi
Fluent
Hindi
Fluent

Work Experience

Website Designer & Graphic Designer at Narwal’s Transport
June 30, 2025 - August 26, 2025
Responsible for determining technical requirements of websites, updating sites and creating backup files, solving coding problems and errors, and conceptualizing creative ideas with clients. Tested and improved website designs while establishing design guidelines, standards, and best practices. Maintained website appearance enforcing content standards and designed visual imagery in line with client branding. Worked with different CMS platforms and communicated design ideas using user flows, process flows, site maps, and wireframes. Incorporated functionalities and features, designed sample pages, and prepared design plans. Proficient in front-end web programming languages including HTML, CSS, JQuery, and JavaScript. Created promotional social media images, banners, and designs.
Website Designer & Graphic Designer at Narwal’s Transport
June 30, 2025 - August 26, 2025
Responsible for determining the technical requirements of websites, updating and backing up websites, solving code problems, and conceptualizing creative ideas with clients. Tested and improved website designs while establishing design guidelines and standards. Maintained website appearance by enforcing content standards, designed visual imagery aligned with client branding, and worked with various CMS platforms. Created user flows, site maps, wireframes, and incorporated functionalities and features. Proficient in front-end development using HTML, CSS, jQuery, and JavaScript. Also created promotional images and banners for social media.
User Support Technician and Customer Services at North York, Ontario
September 30, 2023 - August 26, 2025
Provided technical support to users by identifying, troubleshooting, and resolving hardware, software, and network issues. Responded to user inquiries about system functionality, account access, and application usage with clear guidance. Maintained detailed support request records in ticketing system and ensured follow-ups for unresolved issues. Assisted with setting up and maintaining user accounts, email configurations, and access permissions to ensure data security and policy compliance. Delivered training and support on new technologies and software tools to improve productivity and technical knowledge.
User Support Technician and Customer Services at North York, Ontario
September 30, 2023 - August 26, 2025
Provided technical support by troubleshooting hardware, software, and network issues. Responded to user inquiries regarding system functionality and application usage with clear guidance. Maintained detailed support records using ticketing systems. Assisted in user account setup and managed email configurations ensuring security compliance. Delivered training on new technologies and best practices to enhance productivity and technical knowledge.
Website Designer & Graphic Designer at IT Company, USA based in India
December 31, 2021 - August 26, 2025
Determined technical requirements of websites, updated websites, created backups, and resolved coding errors. Collaborated with clients to conceptualize creative ideas. Tested and improved designs while establishing design standards and content appearance. Designed visual website imagery aligned with client branding and worked with multiple CMS platforms. Communicated ideas through user flows, site maps, and wireframes. Implemented functionalities, designed sample pages, and prepared design plans. Proficient in front-end languages (HTML, CSS, JQuery, JavaScript) and created social media promotional content.
Website Designer & Graphic Designer at IT Company, USA based in India
December 31, 2021 - August 26, 2025
Determined technical requirements for websites, updated and backed up websites, and solved coding errors. Collaborated with clients on creative concepts, tested and enhanced website designs, and set design guidelines. Maintained website content standards and designed visual imagery consistent with client branding. Worked with multiple CMS platforms and communicated design ideas through user flows, wireframes, and site maps. Integrated desired website functionalities using front-end programming languages including HTML, CSS, jQuery, and JavaScript. Designed social media promotional content.
Administration and Computer/Technical Support Officer at Moby Mobile Pvt Ltd - UK Based in India
August 31, 2018 - August 26, 2025
Maintained software license records and managed stocks of equipment and supplies. Assisted clients and users in diagnosing technical problems and resolving hardware/software breakdowns. Installed and configured computer hardware, software, printers, and scanners. Planned and performed scheduled maintenance and upgrades. Investigated and solved software and hardware faults. Coordinated procurement of replacement or specialist components. Supervised junior technical staff and trained new employees on software and email systems.
Administration and Computer/Technical Support Officer at Moby Mobile Pvt Ltd - UK Based in India
August 31, 2018 - August 26, 2025
Maintained software license records and managed equipment stocks. Assisted clients in diagnosing technical problems and promptly resolved hardware and software issues. Installed and configured hardware and peripherals. Conducted scheduled maintenance and upgrades. Investigated and fixed software and hardware faults and procured specialized components when required. Supervised junior technical staff and trained new employees on software and email systems.

Education

Add your educational history here.

Qualifications

Master of Science – Information Technology
January 11, 2030 - August 26, 2025
Bachelor of Computer
January 11, 2030 - August 26, 2025
Course done in Coral
January 11, 2030 - August 26, 2025
Course done in Adobe Photoshop
January 11, 2030 - August 26, 2025
Course done in Website Designer
January 11, 2030 - August 26, 2025
Master of Science – Information Technology
January 11, 2030 - August 26, 2025
Bachelor of Computer
January 11, 2030 - August 26, 2025
Course done in Coral
January 11, 2030 - August 26, 2025
Course done in Adobe Photoshop
January 11, 2030 - August 26, 2025
Course done in Website Designer
January 11, 2030 - August 26, 2025

Industry Experience

Software & Internet, Transportation & Logistics, Professional Services, Media & Entertainment, Education