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I’m a UX Designer & Researcher who thrives on uncovering the root of user problems. I carefully study user journeys to design clean, intuitive, and effective solutions that truly meet real needs. With 8 years of professional experience, including 3 years in UX/UI, I excel in creating prototypes, wireframes and mockups, and collaborating across global teams to align design and product goals. I am proficient with a variety of design and research tools and have experience in website builders and basic web technologies. I enjoy improving user experiences by simplifying complex processes and supporting vulnerable client groups, blending hands-on research with effective design implementation.…I’m a UX Designer & Researcher who thrives on uncovering the root of user problems. I carefully study user journeys to design clean, intuitive, and effective solutions that truly meet real needs. With 8 years of professional experience, including 3 years in UX/UI, I excel in creating prototypes, wireframes and mockups, and collaborating across global teams to align design and product goals. I am proficient with a variety of design and research tools and have experience in website builders and basic web technologies. I enjoy improving user experiences by simplifying complex processes and supporting vulnerable client groups, blending hands-on research with effective design implementation.

Mariia Silokhina

UX Designer, UI Designer, Product Designer, +1

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I’m a UX Designer & Researcher who thrives on uncovering the root of user problems. I carefully study user journeys to design clean, intuitive, and effective solutions that truly meet real needs. With 8 years of professional experience, including 3 years in UX/UI, I excel in creating prototypes, wireframes and mockups, and collaborating across global teams to align design and product goals. I am proficient with a variety of design and research tools and have experience in website builders and basic web technologies. I enjoy improving user experiences by simplifying complex processes and supporting vulnerable client groups, blending hands-on research with effective design implementation.…I’m a UX Designer & Researcher who thrives on uncovering the root of user problems. I carefully study user journeys to design clean, intuitive, and effective solutions that truly meet real needs. With 8 years of professional experience, including 3 years in UX/UI, I excel in creating prototypes, wireframes and mockups, and collaborating across global teams to align design and product goals. I am proficient with a variety of design and research tools and have experience in website builders and basic web technologies. I enjoy improving user experiences by simplifying complex processes and supporting vulnerable client groups, blending hands-on research with effective design implementation.

Available to hire

I’m a UX Designer & Researcher who thrives on uncovering the root of user problems. I carefully study user journeys to design clean, intuitive, and effective solutions that truly meet real needs. With 8 years of professional experience, including 3 years in UX/UI, I excel in creating prototypes, wireframes and mockups, and collaborating across global teams to align design and product goals. I am proficient with a variety of design and research tools and have experience in website builders and basic web technologies. I enjoy improving user experiences by simplifying complex processes and supporting vulnerable client groups, blending hands-on research with effective design implementation.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

French

Advanced

Work Experience

UX Designer at MAILDOSO

June 30, 2025 - August 6, 2025

Developed the design for the Member's Area from scratch in a fast-growing startup, significantly enhancing the user experience by enabling clients to manage their purchased email accounts and domains, including viewing, updating, and organizing them with ease. Created a user-friendly onboarding process enabling 98% of clients to complete setup independently, which reduced support workload threefold and contributed to 17% growth over several months. Designed a subscription calculator to let users customize and purchase personalized plans, boosting conversions and simplifying decision-making. Collaborated successfully with cross-functional teams to align design goals with technical requirements for seamless integration.

UX Designer at MAILDOSO

June 30, 2025 - August 6, 2025

Developed the entire design for the Member's Area from scratch in a fast-growing startup, improving user experience by allowing clients to easily manage their purchased email accounts and domains. Created a user-friendly onboarding process that enabled 98% of clients to complete setup independently, reducing support workload by three times and contributing to 17% user growth over several months. Designed a subscription calculator to allow users to customize and purchase personalized plans, which boosted conversion and simplified decision-making. Collaborated effectively with cross-functional teams to align design goals with technical requirements for seamless integration.

Admissions & Program Assistant at Éducacentre College

October 1, 2023 - Present

Supported newcomers to Canada by managing enrollment and advising for government-funded language programs. Coordinated registration for 11 language classes with over 300 students on waitlists, ensuring smooth onboarding and transparent communication. Guided clients through the registration process, explaining course details, rules, and progression clearly and user-focused. Prepared monthly participation reports and maintained accurate records using government platforms. Streamlined the continuous studies registration process, improving client experience. Oversaw registration requirements for practical course components, reducing client confusion and increasing program accessibility. Improved user navigation for newcomers and optimized registration workflows by introducing intuitive system improvements. Strengthened collaboration between language programs, admissions, and government platforms and enhanced support skills as the primary contact for vulnerable clients.

Admissions & Program Assistant at Éducacentre College

October 1, 2023 - Present

Supported newcomers to Canada by managing enrollment and advising for government-funded language programs. Coordinated registration for 11 language classes with over 300 students on waitlists, ensuring smooth onboarding and transparent communication. Guided clients through end-to-end registration processes, explaining course details and progression in a clear, user-focused manner. Prepared monthly participation reports and maintained records using government platforms. Transferred to Admissions Department to streamline continuous studies registration, improving client experience. Oversaw registration requirements for practical components, reducing client confusion and enhancing program accessibility. Improved communication and user navigation for newcomers, optimized registration workflows by identifying bottlenecks, and strengthened cross-functional collaboration between language programs, admissions, and government platforms.

UI Designer at UPROCK.PRO

June 30, 2023 - August 6, 2025

Developed detailed design concepts for a website for a French museum to emphasize its ambiance and enhance visitor experience. Improved brand image and customer engagement by creating a design concept for a jewellery brand's website. Enhanced design skills by engaging and learning from colleagues and mentors in a remote role.

UI Designer at UPROCK.PRO

June 30, 2023 - August 6, 2025

Developed detailed design concepts for a French museum website, emphasizing ambiance to attract and enhance visitor experience. Improved brand image and customer engagement by creating a design concept for a jewellery brand's website. Enhanced skills by engaging and learning from colleagues and mentors, delivering high-quality design work.

UX Researcher (Consulting projects) at USABILITYLAB

April 30, 2022 - August 6, 2025

Led end-to-end UX research using UserTesting, Optimal Workshop, Zoom, and Google Docs for clients in telecommunications, education, and social media. Managed full research cycles independently, from participant selection and method planning to conducting interviews and usability tests, synthesizing insights, and presenting findings. Delivered research and design recommendations to improve customer acquisition for a telecom website and enhance visibility and usability of a new video surveillance service. Conducted usability testing of educational platform tools with key issue identification and recommendations. Co-authored a UX best practices report distributed in the financial industry and analyzed user behavior on a social media platform’s news feed to enhance engagement and content delivery.

UX Researcher (Consulting projects) at USABILITYLAB

April 30, 2022 - August 6, 2025

Led end-to-end UX research for clients in telecommunications, education, and social media sectors. Managed full research cycles independently including participant criteria definition, method selection, interview script preparation, user interviews and usability tests conduction, synthesis of insights, and presentation of findings. Delivered research and design recommendations to improve customer acquisition and usability for telecom and education platforms. Co-authored a UX best practices report for banking apps distributed across the financial industry. Analyzed user behavior on a major social media platform to provide recommendations for engagement and content delivery.