Available to hire
I am a State-certified Technician in Mechanical Engineering with a focus on Operations Engineering and a trained Machine and Plant Operator. I bring several years of industrial production experience, initial team leadership practice, and project work skills including planning, development, and implementation. I have also developed extensive expertise in Social Media Marketing, being Google- and Meta-certified, and proficient in creating and marketing digital products as well as business process automation. My background combines hands-on technical know-how with digital marketing strategies to deliver impactful results across industries.
Passionate about continuous learning, I have deep knowledge of pneumatic and hydraulic automation, VPS/PLC programming, CNC machining, and technical drawing software. My communication skills extend across German, Kurdish, English, and French, enabling me to serve diverse teams and clients effectively. I am eager to leverage my multidisciplinary skill set in roles that blend technical precision, marketing creativity, and customer service excellence.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
German
Fluent
Kurdish
Fluent
English
Intermediate
French
Intermediate
Turkish
Beginner
Spanish; Castilian
Beginner
Work Experience
Customer Service Agent - German Market at Via TaaS CPM
February 1, 2025 - PresentSupported international customers for the German market through intensive training preparing for customer interaction. Contributed to projects impacting client business significantly. Planned and handled itinerary scheduling and customer inquiries while collaborating on improving customer support.
Social Media Marketing Specialist (Self-Employed) at Digiminds Academy
January 31, 2025 - August 6, 2025Performed target audience analysis and branding & design for social media using Meta tools and professional Instagram strategies. Developed and sold digital products, expanded social media revenue streams, and implemented business automation. Provided mindset updates and manifestation for business success and introduced tools like Canva and Amazon KDP.
Social Media Marketing Specialist (Self-Employed) at Ultimate Branding Course
November 30, 2024 - August 6, 2025Built an online shop and developed high-quality branding. Executed strategies for Instagram and TikTok, including content creation and live strategies. Introduced email and relationship marketing, efficiency improvements, faceless marketing, affiliate programs, brand deals, and video editing techniques. Explored Manychat and ChatGPT for automations.
Energy Consultant at Sunshine Energieberatung GmbH
September 30, 2024 - August 6, 2025Provided professional advice and data collection during on-site appointments, identified and calculated energy savings and optimization opportunities, created renovation schedules and energy certificates. Maintained an optimal customer journey and created energy concepts for new and existing buildings with close coordination with internal specialist departments.
Site management for packaging at KraussMaffei, Duisport industrial solutions West GmbH
January 31, 2024 - August 6, 2025Managed daily business processes focusing on deadlines, efficiency, and quality via Navision ERP. Led SPF and quality meetings, implemented packaging construction with measurements, planned truck and container stowage, handled personnel hour and billing documents, ordering, accounting, service document creation, and coordinated product development with sales and purchasing teams. Improved productivity and capacity in production and promoted team development.
QA - Quality Assurance - Quality Inspector at KraussMaffei Extrusion GmbH
September 30, 2023 - August 6, 2025Executed testing, measuring, teaching work, and non-destructive testing (NDT). Operated 3D coordinate measuring machines and conducted spectral analyses. Managed planning, communication, controlling, documentation of measurement protocols, test reports, and acceptance certificates. Worked with SAP ERP and SAP EWM systems.
Machine and plant operator at Henkel AG & Co. KGaA
February 28, 2023 - August 6, 2025Installed, commissioned, and maintained a silicone and adhesive filling system including quality assurance.
Technical building equipment planner, production manager at Best GmbH
January 31, 2023 - August 6, 2025Created concepts for ceiling radiant heating systems with full construction documentation. Performed heating load and pressure loss calculations, Lighting designs using DIALux, GAEB specifications, logistics planning, warehouse optimization, and performed inventory optimization.
Machine and plant operator at Hanomag Lohnhärterei Group
June 30, 2022 - August 6, 2025Handled surface hardening operations including installation, commissioning and maintenance of machines and quality assurance while working with Microsoft Dynamics AX ERP.
Commercial agent (Self-Employed) at Tecis Financial Services AG
December 31, 2021 - August 6, 2025Received training in finance and insurance and performed customer acquisition and support.
Final project at the technical college at Priro CNC-Fertigungstechnologie GmbH
June 30, 2020 - August 6, 2025Introduced a successful environmental management system according to DIN ISO 14001.
Customer Service Agent - German Market at Via TaaS CPM Spain
February 1, 2025 - PresentProvided support for international customers through intensive training and handled itinerary scheduling and customer inquiries. Collaborated to improve customer support and contributed to projects impacting client business.
Social Media Marketing Specialist at Self-Employed, Digiminds Academy
January 31, 2025 - August 6, 2025Analyzed target audiences, developed branding and designs for social media, utilized Meta tools, and implemented Instagram strategies including video editing. Created and marketed digital products and expanded revenue streams through business automation.
Social Media Marketing Specialist at Self-Employed, Ultimate Branding Course
November 30, 2024 - August 6, 2025Built online shop with high-quality branding, developed strategies for Instagram and TikTok, introduced email and relationship marketing, improved business efficiency and organization, performed video editing, and learned faceless marketing, affiliate programs, and brand deals.
Energy Consultant at Sunshine Energieberatung GmbH
September 30, 2024 - August 6, 2025Provided professional advice and data collection during on-site customer appointments, identified and calculated energy savings, created renovation schedules and energy certificates, maintained customer journey from contact to final meeting, and developed energy concepts for new and existing buildings.
Site Management for Packaging at KraussMaffei, Duisport Industrial Solutions West GmbH
January 31, 2024 - August 6, 2025Managed daily operations with focus on deadlines, efficiency, and quality using Navision ERP; conducted Shopfloor and quality meetings; oversaw packaging construction, truck and container stowage planning; managed personnel hours, billing, orders, accounting, and customer coordination; worked on product development and productivity planning; promoted professional development of production team.
QA - Quality Assurance - Quality Inspector at KraussMaffei Extrusion GmbH
September 30, 2023 - August 6, 2025Performed testing, measuring, and training work; executed non-destructive testing and spectral analyses; operated 3D coordinate measuring machines; managed planning, communication, documentation of measurement protocols, test reports, and acceptance certificates; worked with SAP ERP and Extended Warehouse Management systems.
Machine and Plant Operator at Henkel AG & Co. KGaA
February 28, 2023 - August 6, 2025Installed, commissioned, and maintained silicone and adhesive filling system with quality assurance.
Technical Building Equipment Planner, Production Manager at Best GmbH
January 31, 2023 - August 6, 2025Created concepts for ceiling radiant heating use, documented construction projects, performed heating load and pressure loss calculations, designed lighting with DIALux, developed GAEB specifications, planned logistics and optimized warehouse and inventory processes.
Machine and Plant Operator at Hanomag Lohnhärterei Group
June 30, 2022 - August 6, 2025Performed surface hardening operations, installed, commissioned and maintained machines, ensured quality assurance, and worked with Microsoft Dynamics AX ERP system.
Commercial Agent at Tecis Financial Services AG
December 31, 2021 - August 6, 2025Trained in finance and insurance, while acquiring and supporting customers independently.
Education
State-certified technician in mechanical engineering with a focus on industrial engineering including general university entrance qualification at Technical School for Mechanical Engineering BBS-me Otto Brenner School, Hanover
August 1, 2018 - July 31, 2020Training: Machine and plant operator, focus: metal at Hanomag Contract Hardening Group
September 1, 2015 - July 31, 2017Vocational School for Metal Technology at BBS 2, Celle
September 1, 2014 - July 31, 2015State-certified technician in mechanical engineering at BBS-me Otto Brenner School, Hanover
August 1, 2018 - July 31, 2020Machine and plant operator, focus: metal at Hanomag Contract Hardening Group
September 1, 2015 - July 31, 2017Vocational School for Metal Technology at BBS 2, Celle
September 1, 2014 - July 31, 2015Qualifications
ShopTurn on SINUMERIK 810/840
July 1, 2020 - August 6, 2025Inventor CAD advanced course
July 1, 2020 - August 6, 2025Inventor CAD Basic Course
July 1, 2020 - August 6, 2025Trainer’s certificate (AdA)
July 1, 2019 - August 6, 2025AWT - Seminar Surface Hardening
March 1, 2017 - August 6, 2025Crane license
January 11, 2030 - August 6, 2025Forklift license
January 11, 2030 - August 6, 2025Efft license (electrician for specific tasks)
January 11, 2030 - August 6, 2025Google Certification (Digiminds Academy)
January 11, 2030 - August 6, 2025Meta Certification (Digiminds Academy)
January 11, 2030 - August 6, 2025ShopTurn on SINUMERIK 810/840
July 1, 2020 - August 6, 2025Inventor CAD advanced course
July 1, 2020 - August 6, 2025Inventor CAD Basic Course
July 1, 2020 - August 6, 2025Trainer’s certificate (AdA)
July 1, 2019 - August 6, 2025AWT - Seminar Surface Hardening
March 1, 2017 - August 6, 2025Google Social Media Marketing Certification
January 11, 2030 - August 6, 2025Meta Social Media Marketing Certification
January 11, 2030 - August 6, 2025Industry Experience
Manufacturing, Professional Services, Retail, Energy & Utilities, Transportation & Logistics
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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