I am an inquisitive Data Scientist with over 8 years of experience focused on data pre-processing, exploratory data analysis, feature selection, machine learning model development, governance, dashboarding, reporting, and statistical analysis. I work collaboratively with cross-functional teams to deliver maximum business impact and have experience in Insurance, Supply Chain, E-Commerce, and Content Analytics domains. I have applied Large Language Models and Generative AI for personalized scripting, product messaging, and intelligent automation. My expertise includes recommendation systems, predictive risk, customer behavior analytics, cross-sell, upsell models, and I am proficient with PySpark, Python, JavaScript, SQL, and Tableau. I have independently contributed and led teams for nearly 4 years, managing projects end-to-end.

AIS Waryan Air

I am an inquisitive Data Scientist with over 8 years of experience focused on data pre-processing, exploratory data analysis, feature selection, machine learning model development, governance, dashboarding, reporting, and statistical analysis. I work collaboratively with cross-functional teams to deliver maximum business impact and have experience in Insurance, Supply Chain, E-Commerce, and Content Analytics domains. I have applied Large Language Models and Generative AI for personalized scripting, product messaging, and intelligent automation. My expertise includes recommendation systems, predictive risk, customer behavior analytics, cross-sell, upsell models, and I am proficient with PySpark, Python, JavaScript, SQL, and Tableau. I have independently contributed and led teams for nearly 4 years, managing projects end-to-end.

Available to hire

I am an inquisitive Data Scientist with over 8 years of experience focused on data pre-processing, exploratory data analysis, feature selection, machine learning model development, governance, dashboarding, reporting, and statistical analysis. I work collaboratively with cross-functional teams to deliver maximum business impact and have experience in Insurance, Supply Chain, E-Commerce, and Content Analytics domains.

I have applied Large Language Models and Generative AI for personalized scripting, product messaging, and intelligent automation. My expertise includes recommendation systems, predictive risk, customer behavior analytics, cross-sell, upsell models, and I am proficient with PySpark, Python, JavaScript, SQL, and Tableau. I have independently contributed and led teams for nearly 4 years, managing projects end-to-end.

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Experience Level

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Expert
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Expert
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Intermediate
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Language

English
Fluent
Hindi
Advanced
Marathi (Marāṭhī)
Advanced
Malayalam
Advanced
Bengali
Advanced

Work Experience

Sr. Data Scientist at EClerx
March 1, 2024 - August 7, 2025
Conducted cross-platform customer behavior analysis using clickstream data to predict cart abandonment likelihood and timing, increasing conversion rates. Designed and implemented a data pipeline for APP metrics leveraging clickstream data, computing key customer journey metrics to improve user engagement. Built analytical dashboards, performed UAT, and improved operational efficiency. Developed an intelligent dashboard finder tool using NLP to automatically identify and recommend relevant dashboards based on user queries, integrated with existing BI platforms to streamline user experience. Analyzed e-commerce chatbot conversations to identify key KPIs and built NLP classification models to predict escalation to human agents, leading to workflow redesigns and a 12% improvement in bot resolution rate.
Data Science - Manager at Aditya Birla Health Insurance
March 1, 2024 - Present
Led development of health insurance upsell models using XGBoost, integrating health and bureau data, propensity scores, and sum insured recommendations, improving ROC-AUC by 20% and precision/recall by 18%. Utilized Generative AI to create personalized pitch scripts, boosting sales by 15% through tailored offers to low-risk customers. Created end-to-end monitoring pipelines and deployed models via REST APIs for real-time customer engagement integration. Developed predictive cross-sell and personalization models using XGBoost, PyTorch, and Keras, increasing cross-sell policy conversions by 3.5%. Leveraged clustering for customer segmentation and bureau data for sum insured recommendations based on creditworthiness and risk profiles. Applied GPT-4 and fine-tuned LLMs for personalized scripting, automated recommendation explanations, and FAQ-style customer interaction responses.
Data Analyst at XPO/GXO Logistics
March 1, 2022 - August 7, 2025
Conducted marketing and sales analysis using centroid clustering and cosine distance metrics to identify optimal warehouse locations based on demand and supply patterns, pricing factors, and existing locations, resulting in a 17% market penetration increase. Provided pricing solutions to optimize supply chain costs and reduce expenses for multiple clients. Automated data loading and formatting processes and built pre-sales decks and quotes.
Data Analyst at Onroute Tech
January 1, 2021 - August 7, 2025
Built recommendation engine for an OTT app, resulting in 33% increase in click-through rates and 25% improvement in overall watch time. Analyzed user engagement and monetization strategies, increasing ad revenue by 21%. Managed data pipelines and automated reusable SQL queries. Acted as client liaison between business clients and technical teams, translating requirements and presenting insights. Developed market-mix model for e-commerce clients, optimizing marketing strategies and increasing ROI by 36%. Conducted festive sale pricing analysis, revealing ~30% revenue increase during Q3 2017. Worked on data scraping and bug tracking, reducing error rates by 31%. Configured and hosted Linux servers on AWS, using S3 buckets and SageMaker for model building and deployment. Developed backend and frontend for e-commerce websites, enhancing user experience and functionality.

Education

Bachelor of Engineering at B E Mumbai University
January 1, 2012 - January 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Retail, Software & Internet, Media & Entertainment