I am a creative and data-driven Marketing & IT professional with under three years of experience managing multi-channel campaigns, supporting internal IT systems, and enhancing digital presence. I have a proven track record of increasing brand reach, driving customer engagement, and reducing operational downtime by delivering measurable results through content, strategy, and cross-functional collaboration. I am passionate about building brands that perform and resonate. I co-own a 3D printing business where I manage branding, product creation, social media content, and customer support. My technical skills span integrated digital marketing, IT support, and content creation tools, making me adaptable and resourceful in diverse roles and sectors.

KOBÉ FORSTER

I am a creative and data-driven Marketing & IT professional with under three years of experience managing multi-channel campaigns, supporting internal IT systems, and enhancing digital presence. I have a proven track record of increasing brand reach, driving customer engagement, and reducing operational downtime by delivering measurable results through content, strategy, and cross-functional collaboration. I am passionate about building brands that perform and resonate. I co-own a 3D printing business where I manage branding, product creation, social media content, and customer support. My technical skills span integrated digital marketing, IT support, and content creation tools, making me adaptable and resourceful in diverse roles and sectors.

Available to hire

I am a creative and data-driven Marketing & IT professional with under three years of experience managing multi-channel campaigns, supporting internal IT systems, and enhancing digital presence. I have a proven track record of increasing brand reach, driving customer engagement, and reducing operational downtime by delivering measurable results through content, strategy, and cross-functional collaboration. I am passionate about building brands that perform and resonate.

I co-own a 3D printing business where I manage branding, product creation, social media content, and customer support. My technical skills span integrated digital marketing, IT support, and content creation tools, making me adaptable and resourceful in diverse roles and sectors.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Social Media & IT Manager at BT Local Business
August 1, 2022 - Present
Led organic and paid social strategies across LinkedIn, Facebook, Google, and Yell, raising the company from 30th to #1 on LinkedIn among BT Local Businesses. Created and managed LinkedIn ad campaigns achieving over 90,000 views and ROI from customer conversions. Sole designer and content creator using Adobe Suite aligned with BT branding guidelines. Organized and marketed events including Business Growth Network and produced print marketing collateral. Provided day-to-day IT support including onboarding, system setup, and fault resolution for VoIP and Cloud Works platforms, resolving complex issues that saved up to £350,000 in contracts. Authored SOPs to standardize onboarding and internal processes. Utilized Salesforce CRM for customer segmentation and targeted campaigns to enhance personalized marketing.
Shop Worker (Part-time) at Nisa Retail
August 1, 2022 - August 7, 2025
Managed customer orders, cash handling, and stock replenishment. Delivered goods during Covid and ensured shop security.
Shop Assistant (Summer Role) at Nisa Retail
September 1, 2018 - August 7, 2025
Replenished stock and assisted with till operations.
Graphic Design Placement at Black Country Living Museum
January 1, 2016 - August 7, 2025
Designed promotional posters for public events using charcoal and Photoshop.

Education

Level 3 Digital Marketing at Digital Support Technician Apprenticeship
January 1, 2024 - January 1, 2024
BDes (Hons) Interior Design at University of Wolverhampton
January 1, 2017 - January 1, 2020
BTEC Art & Design at Dudley College
January 1, 2015 - January 1, 2017
GCSEs including English & Maths at Ridgewood High School
January 1, 2010 - January 1, 2015

Qualifications

Digital Marketing – Level 3
January 1, 2024 - January 1, 2024

Industry Experience

Retail, Telecommunications, Professional Services, Media & Entertainment, Software & Internet