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I am a Senior UI UX Expert with around 6 years of experience and a Master's Degree in Information Technology. I have a proven track record of elevating UX with 50% higher KPI scores at Abu Dhabi Ports Group, improving user experience for a platform with over 20,000 users. I pride myself on contributing expertise in UX writing and collaborating effectively within agile teams. Currently, I work at Packman AI, an innovative e-commerce platform in Dubai, where I redesign dashboards and improve AI chat experiences to simplify complex workflows and enhance overall customer journeys across web and mobile platforms. My passion is creating user-centered designs that deliver measurable business results and customer satisfaction.…I am a Senior UI UX Expert with around 6 years of experience and a Master's Degree in Information Technology. I have a proven track record of elevating UX with 50% higher KPI scores at Abu Dhabi Ports Group, improving user experience for a platform with over 20,000 users. I pride myself on contributing expertise in UX writing and collaborating effectively within agile teams. Currently, I work at Packman AI, an innovative e-commerce platform in Dubai, where I redesign dashboards and improve AI chat experiences to simplify complex workflows and enhance overall customer journeys across web and mobile platforms. My passion is creating user-centered designs that deliver measurable business results and customer satisfaction.

Abdul Ghafor Abbas

UI Designer, UX Designer, Product Designer, +1

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I am a Senior UI UX Expert with around 6 years of experience and a Master's Degree in Information Technology. I have a proven track record of elevating UX with 50% higher KPI scores at Abu Dhabi Ports Group, improving user experience for a platform with over 20,000 users. I pride myself on contributing expertise in UX writing and collaborating effectively within agile teams. Currently, I work at Packman AI, an innovative e-commerce platform in Dubai, where I redesign dashboards and improve AI chat experiences to simplify complex workflows and enhance overall customer journeys across web and mobile platforms. My passion is creating user-centered designs that deliver measurable business results and customer satisfaction.…I am a Senior UI UX Expert with around 6 years of experience and a Master's Degree in Information Technology. I have a proven track record of elevating UX with 50% higher KPI scores at Abu Dhabi Ports Group, improving user experience for a platform with over 20,000 users. I pride myself on contributing expertise in UX writing and collaborating effectively within agile teams. Currently, I work at Packman AI, an innovative e-commerce platform in Dubai, where I redesign dashboards and improve AI chat experiences to simplify complex workflows and enhance overall customer journeys across web and mobile platforms. My passion is creating user-centered designs that deliver measurable business results and customer satisfaction.

Available to hire

I am a Senior UI UX Expert with around 6 years of experience and a Master’s Degree in Information Technology. I have a proven track record of elevating UX with 50% higher KPI scores at Abu Dhabi Ports Group, improving user experience for a platform with over 20,000 users. I pride myself on contributing expertise in UX writing and collaborating effectively within agile teams.

Currently, I work at Packman AI, an innovative e-commerce platform in Dubai, where I redesign dashboards and improve AI chat experiences to simplify complex workflows and enhance overall customer journeys across web and mobile platforms. My passion is creating user-centered designs that deliver measurable business results and customer satisfaction.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Arabic

Fluent

English

Advanced

Work Experience

Senior UI/UX Expert at Packman AI | E-commerce platform | Dubai, UAE

January 1, 2025 - Present

Contributed to redesigning the dashboard and improving the AI chat experience with customers. Simplified complex workflows and enhanced the overall customer journey across web and mobile platforms for an innovative e-commerce platform empowering entrepreneurs with AI-powered tools.

Senior UI/UX Designer at Almanara Soft | Fintech | Damascus, Syria

December 1, 2021 - August 8, 2025

Responsible for increasing user signups by 50% for the company's products and achieving 30% higher engagement between users and AI agents. Worked in a fast-paced accounting/ERP solutions provider serving international clients. Completed jobs 15% faster than targets on average.

Senior UI/UX Lead at Alpha Data, Abu Dhabi, UAE

December 1, 2021 - Present

Responsible for a 50% improvement in UX KPIs compared to previous implementations while serving the client Abu Dhabi Ports Group. The company offers over 20 software solutions catering to logistics, port processes, and e-commerce, serving over 20,000 users. Contributed expertise in UX writing and collaborated effectively within agile teams. Achieved a 50% improvement in converting clients, measured by various KPIs across software solutions.

Product Designer at Syriatel Mobile Telecom | Damascus, Syria

February 1, 2021 - August 8, 2025

Spearheaded all design requirements from various project managers. Gathered and evaluated user requirements in collaboration with product managers and scrum masters. Worked cross-functionally to deliver 95% customer satisfaction. Completed projects 10% before goals with 25% higher UX scores than average.

UI/UX Designer at LaunchSoft Solutions | Software Services | Malaysia

April 1, 2020 - August 8, 2025

Responsible for redesigning and overhauling the company's ERP system with a better dashboard, reporting graphics, and improved UI components. Achieved 90% satisfaction on new UI according to survey results.