Available to hire
I am an experienced Information Technology professional with over 30 years of experience, complemented by over 4 years as a motivated and creative EDM music producer specializing in various House music genres. I have a strong understanding of mixing, mastering techniques, music theory, and audio engineering principles, which I use to consistently translate creative visions into polished, high-quality tracks. I am business-focused and excel in coordinating and delivering projects on time while maintaining excellent communication and interpersonal skills.
Outside of IT, I produce various genres of House music using Ableton Live DAW, releasing tracks under the artist name ‘Netw∅rk K’. I am also an active member of the UKS2K Honda S2000 Car club, enjoy fishing, gardening, and traveling to new destinations.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
ICT Network Manager & Cyber Essentials Assessor at EMB Group & Ascentor Ltd
October 1, 2021 - August 9, 2025Managed and proactively delivered ICT services across the EMB Groups and Accentor, including coordination with third-party providers and internal support. Led Cyber Essentials assessments and vulnerability scanning, implemented and updated cyber security controls, managed ICT project strategy and delivery, and oversaw patching and hardware firmware updates. Managed Helpdesk services, developed ICT policies and budgets, and administered Windows Active Directory, Azure, Microsoft 365, VMware, Citrix, CRM Dynamics, SharePoint, and disaster recovery testing. Achieved ISO27001 accreditation and Cyber Essentials Plus certifications. Led multiple major projects including business acquisitions integration, office ICT relocations, SharePoint and Exchange migrations, large-scale device rollouts, and security enhancement projects.
Senior Security Engineer at Next Plc
October 1, 2021 - PresentOversaw implementation, configuration, and administration of Next's technical security control products. Led the design and implementation of new security controls and technologies to improve Next's security posture. Managed technical security controls, automated alert enrichment and incident management, established control baselines for capacity and licensing forecasting, and collaborated across security teams to close control gaps. Supported Incident Response investigations and mentored junior team members. Championed change management and coordinated technical control issue resolutions. Key achievements include deploying Data Loss Prevention (DLP) rules, rolling out Just-in-Time Administration (JITA) for 25,000 systems, and implementing Deception Technology for early threat warning.
ICT Network Manager & Cyber Essentials Assessor at EMB Group & Ascentor Ltd
October 1, 2021 - August 9, 2025Managed ICT services and infrastructure, led Cyber Essentials assessments, conducted vulnerability scanning and remediation. Directed ICT project delivery, managed patching, hardware firmware updates, Helpdesk services, and disaster recovery testing. Achievements include ISO27001 accreditation, Cyber Essentials Plus certifications, and overseeing migrations to Microsoft 365 and SharePoint 365. Managed VMware and Citrix server environments and implemented multi-factor authentication solutions.
Senior Security Engineer at Next Plc
October 1, 2021 - PresentOverseeing the implementation, configuration, and administration of technical security control products. Leading the management and maintenance of Next's security controls, designing automated processes for incident management, and collaborating with Information Security teams to close control gaps. Developed key security initiatives such as Data Loss Prevention rules, Just-in-Time Administration system rollout, and Deception Technology deployment for early attacker detection. Mentor junior staff and support incident response team.
ICT Network Manager & Cyber Essentials Assessor at EMB Group & Ascentor Ltd
October 1, 2021 - August 9, 2025Managed and delivered all ICT services and infrastructure, coordinated with third-party providers, led IASME Cyber Essentials and Plus assessments, vulnerability scanning and remediation, patch management, hardware firmware updates, helpdesk management, ICT policy development, budget oversight, and administration of Windows Active Directory, Azure, Microsoft 365, VMware ESXi, Citrix XenApp, Microsoft CRM Dynamics, and SharePoint environments. Achievements include attaining Cyber Essentials Plus and ISO27001 certifications, developing Information Security Management System, Prince II Practitioner qualification, and leading multiple ICT projects including migrations and rollouts.
Senior Security Engineer at Next Plc
October 1, 2021 - PresentResponsible for overseeing implementation, configuration, and administration of comprehensive technical security control products. Lead management and maintenance of technical security controls ensuring standards, design and automate alert enrichment processes, establish control baselines, collaborate across Security and IT teams to identify and implement improvements, support Incident Response, mentor junior security engineers, and champion change management practices. Achievements include developing Data Loss Prevention rules, rolling out Just-in-Time Administration system for 25,000 Windows systems, and implementing Deception Technology across network subnets to provide early attacker warnings.
ICT Network Manager & Cyber Essentials Assessor at EMB Group & Ascentor Ltd
October 1, 2021 - August 9, 2025Managed and delivered all ICT services for EMB Groups and Accentor, coordinating with third-party providers and supporting business systems and infrastructure. Led Cyber Essentials and Cyber Essentials Plus assessments, vulnerability scanning, and remediation. Directed ICT projects, patching strategies, hardware updates, helpdesk services, and disaster recovery testing. Managed Active Directory, Azure, Microsoft 365, VMware, Citrix, Microsoft CRM Dynamics, and SharePoint environments. Achieved Cyber Essentials Plus and ISO27001 certification for the group.
Senior Security Engineer at Next Plc
October 1, 2021 - PresentResponsible for overseeing the implementation, configuration, and administration of comprehensive technical security control products at Next Plc. Collaborates with Security and Infrastructure teams to enhance security posture by designing and implementing new controls and technologies. Leads management and maintenance of technical security controls, automates alert enrichment and incident management, and supports incident response investigations. Develops operational procedures, mentors team members, and champions change management.
ICT Network Manager & Cyber Essentials Assessor at EMB Group & Ascentor Ltd
October 1, 2021 - August 9, 2025Managed all ICT services including coordination with third-party providers and internal support. Led Cyber Essentials and Cyber Essentials Plus assessments and consulting. Conducted vulnerability scanning and remediation. Directed ICT projects, managed patching and updates, oversaw helpdesk services, developed ICT policies, administered Microsoft environments including Active Directory, Azure, and Microsoft 365, managed VMware and Citrix environments, and conducted disaster recovery testing. Achieved ISO27001 accreditation and implemented ISMS. Managed major projects such as business integration, system migrations, and hardware rollouts.
Senior Security Engineer at Next Plc
October 1, 2021 - PresentOversees the implementation, configuration, and administration of comprehensive technical security controls. Leads the design and implementation of new security technologies in collaboration with Security and Infrastructure teams to enhance overall security posture. Responsible for managing technical security controls, automating alert enrichment and incident management, supporting Incident Response, mentoring team members, and ensuring robust change management practices.
Operations Support Team Leader / Operations Support Analyst at Triumph Motorcycles Ltd
March 31, 2012 - August 9, 2025Led a team of six technicians providing global operations support and helpdesk services to over 1,500 users. Managed IT helpdesk responses to system failures and escalated issues, coordinated training programs, created management KPIs, and ensured documentation compliance. Administered global network and server systems, managed recruitment, provided on-call support, and administered iSeries (AS400) and Active Directory. Achievements include critical disaster recovery efforts, large OS and software rollouts, reducing helpdesk call backlogs, managing configurations for international offices, and leading migrations to newer domain and email environments.
Operations Support Team Leader / Operations Support Analyst at Triumph Motorcycles Ltd
March 31, 2012 - August 9, 2025Led a team providing global IT operations support and helpdesk services, managed incident resolution and team performance. Played a key role in disaster recovery following a factory fire, conducted system migrations including Exchange and Windows domains, and supported global office IT consistency. Delivered training programs and managed recruitment, documentation, and IT asset deployment across multiple sites.
Operations Support Team Leader / Operations Support Analyst at Triumph Motorcycles Ltd
March 31, 2012 - August 9, 2025Led a team providing global operations support and helpdesk services to over 1,500 users, coordinated IT incident response, delivered training programs, escalated complex support, monitored network and server systems, maintained documentation, administered iSeries and Active Directory, and managed recruitment. Key contributions included disaster recovery from factory fire, rollout of Windows 7 and Office 2010, reducing helpdesk backlog drastically, configuring IT equipment globally including production line in Thailand, office migrations, and building strong international IT relationships.
Operations Support Team Leader / Operations Support Analyst at Triumph Motorcycles Ltd
March 31, 2012 - August 9, 2025Led a team providing operations support and helpdesk services with responsibility for over 1,500 global users. Managed IT helpdesk, coordinated incident response, project managed training programs, and supported infrastructure including Active Directory, iSeries (AS400), and disaster recovery efforts. Played a key role during major factory fire recovery and led multiple global IT equipment rollouts and migrations to newer domains and Exchange environments.
Operations Support Team Leader / Operations Support Analyst at Triumph Motorcycles Ltd
March 31, 2012 - August 9, 2025Led a team of 6 technicians providing operations support and helpdesk services to over 1,500 global users. Managed incident responses, training programs, team performance, escalated support issues, KPI reporting, and recruitment. Provided global network and server monitoring, documentation, IT audit support, and out-of-hours operations support. Played a critical role in disaster recovery after a major fire, rolled out Windows 7 and Office 2010, optimized helpdesk workload, and supported international IT system migrations and user support.
Mainframe Operator at Hearts of Oak Insurance Group
June 1, 2001 - August 9, 2025Provided comprehensive support for office LANs, desktop PCs, and servers. Managed PC and Mainframe backups and restores, performed Oracle database administration, coordinated fault reporting with external providers, delivered overnight on-call support, and executed Bull GCOS7 system operations including software patching and batch job processing.
Mainframe Operator at Hearts of Oak Insurance Group
June 1, 2001 - August 9, 2025Supported office LANs, desktops, and servers. Managed backups/restores, performed Oracle database administration, coordinated with external maintenance providers, delivered overnight on-call support, and operated Bull GCOS7 systems performing patching and batch jobs.
Mainframe Operator at Hearts of Oak Insurance Group
June 1, 2001 - August 9, 2025Supported office LANs, desktop PCs, and servers including PC and mainframe backups/restores, Oracle database administration, fault reporting liaison with external providers, delivered on-call overnight support, and operated Bull GCOS7 system for software patching and batch job processing.
Mainframe Operator at Hearts of Oak Insurance Group
June 1, 2001 - August 9, 2025Provided support for LANs, PCs, and servers with responsibilities including PC and mainframe backups and restores, Oracle database administration, fault reporting coordination, and Bull GCOS7 system operations for software patching and batch job processing. Provided on-call overnight support.
Mainframe Operator at Hearts of Oak Insurance Group
June 1, 2001 - August 9, 2025Supported office LANs, PCs, and servers. Managed PC and mainframe backups and restores, Oracle database administration, fault reporting, overnight on-call support, and Bull GCOS7 system operations including software patching and batch processing.
Computer Operator at Corah Plc
January 31, 1989 - August 9, 2025Managed ICL mainframe operations including batch job processing, output printing, system backups and restores. Maintained office network and coordinated fault reporting with external support providers.
Computer Operator at Corah Plc
January 31, 1989 - August 9, 2025Managed ICL mainframe operations including batch job processing, output printing, system backups and restores, and network maintenance. Coordinated fault reporting with external support providers.
Computer Operator at Corah Plc
January 31, 1989 - August 9, 2025Managed ICL mainframe operations, including batch job processing, output printing, system backups and restores, network maintenance, and liaising with external support providers for fault resolution.
Computer Operator at Corah Plc
January 1, 1989 - August 9, 2025Managed ICL mainframe operations including batch job processing, output printing, system backups/restores, office network maintenance, and coordination of fault reporting with external support providers.
Computer Operator at Corah Plc
January 1, 1989 - August 9, 2025Managed ICL mainframe operations including batch job processing, printing output, system backups and restores. Maintained office network and coordinated fault reporting with external support providers.
Education
Introduction to Cyber Security at The Open University
January 1, 2014 - December 31, 2014Qualifications
Mixing / Mastering Course: Start to Finish (PML290) - Ruede Hagelstein
January 1, 2024 - August 9, 2025EDM Tips – Music Theory for EDM Producers
January 1, 2021 - August 9, 2025Akamai BMP
January 1, 2021 - August 9, 2025IASME VA+ Completed and Passed
January 1, 2020 - August 9, 2025IASME Assessor Skills Exam
January 1, 2020 - August 9, 2025IASME Cyber Essentials Plus Procedures
January 1, 2019 - August 9, 2025IASME Technical Cyber Auditing
January 1, 2019 - August 9, 2025Introduction to Cyber Security (Open University)
January 1, 2014 - August 9, 2025Prince II Foundation & Practitioner
January 1, 2013 - August 9, 2025Deploying Exchange Server 2010 / Managing Mailbox Servers and Recipients
January 1, 2012 - August 9, 2025Updating Network Infrastructure & AD skills to Windows Server 2008 (Course 6416C)
January 1, 2011 - August 9, 2025IOSH Managing Safely Certificate
January 1, 2011 - August 9, 2025Ashridge Management Training – ‘Performance Through People Programme’
January 1, 2009 - August 9, 2025FortiGate Firewall Admin
January 1, 2007 - August 9, 2025Citrix Presentation Server 4.0 Administration (Course CTX-1256BI)
January 1, 2006 - August 9, 2025Updating Your Database Administration Skills to Microsoft SQL 2005
January 1, 2006 - August 9, 2025Zantaz EAS for Exchange V5
January 1, 2005 - August 9, 2025PATest City & Guilds Pass (Portable Appliance Testing)
January 1, 2005 - August 9, 2025Managing and Maintaining a Microsoft Windows Server 2003 Environment (Course 2273B)
January 1, 2004 - August 9, 2025Numara Trackit Administration
January 1, 2004 - August 9, 2025Updating Support Skills from Windows NT 4.0 to Windows 2000
January 1, 2003 - August 9, 2025Microsoft Networking Essentials – Parts 1, 2, 3 & 4
January 1, 2003 - August 9, 2025Implementing Microsoft Windows 2000 Clustering (Course 2087A)
January 1, 2000 - August 9, 2025Administering a Microsoft SQL 2000 Database (Course 2072A)
January 1, 2000 - August 9, 2025Windows NT4 Workstation & Server Admin
January 1, 1997 - August 9, 2025Oracle7 Database administration
January 1, 1997 - August 9, 2025Introduction to Oracle7 database
January 1, 1998 - August 9, 2025BULL GCOS7 advanced operations
January 1, 1990 - August 9, 2025Mixing / Mastering Course: Start to Finish (PML290) - Ruede Hagelstein
January 1, 2024 - August 9, 2025EDM Tips – Music Theory for EDM Producers
January 1, 2021 - August 9, 2025Akamai BMP
January 1, 2021 - August 9, 2025IASME VA+ Completed and Passed
January 1, 2020 - August 9, 2025IASME Assessor Skills Exam
January 1, 2020 - August 9, 2025IASME Cyber Essentials Plus Procedures
January 1, 2019 - August 9, 2025IASME Technical Cyber Auditing
January 1, 2019 - August 9, 2025Introduction to Cyber Security (Open University)
January 1, 2014 - August 9, 2025Prince II Practitioner
January 1, 2013 - August 9, 2025Deploying Exchange Server 2010 / Managing Mailbox Servers and Recipients
January 1, 2012 - August 9, 2025Updating Network Infrastructure & AD skills to Windows Server 2008 (Course 6416C)
January 1, 2011 - August 9, 2025IOSH Managing Safely Certificate
January 1, 2011 - August 9, 2025Ashridge Management Training – Performance Through People Programme
January 1, 2009 - August 9, 2025FortiGate Firewall Admin
January 1, 2007 - August 9, 2025Citrix Presentation Server 4.0 Administration (Course CTX-1256BI)
January 1, 2006 - August 9, 2025Updating Your Database Administration Skills to Microsoft SQL 2005
January 1, 2006 - August 9, 2025Zantaz EAS for Exchange V5
January 1, 2005 - August 9, 2025PATest City & Guilds Pass (Portable Appliance Testing)
January 1, 2005 - August 9, 2025Managing and Maintaining a Microsoft Windows Server 2003 Environment (Course 2273B)
January 1, 2004 - August 9, 2025Numara Trackit Administration
January 1, 2004 - August 9, 2025Updating Support Skills from Windows NT 4.0 to Windows 2000
January 1, 2003 - August 9, 2025Microsoft Networking Essentials – Parts 1, 2, 3 & 4
January 1, 2003 - August 9, 2025Implementing Microsoft Windows 2000 Clustering (Course 2087A)
January 1, 2000 - August 9, 2025Administering a Microsoft SQL 2000 Database (Course 2072A)
January 1, 2000 - August 9, 2025Windows NT4 Workstation & Server Admin
January 1, 2000 - August 9, 2025Oracle7 Database administration
January 1, 1997 - August 9, 2025Introduction to Oracle7 database
January 1, 1990 - August 9, 2025BULL GCOS7 advanced operations
January 1, 1990 - August 9, 2025Mixing / Mastering Course: Start to Finish (PML290) - Ruede Hagelstein
January 1, 2024 - August 9, 2025EDM Tips – Music Theory for EDM Producers
January 1, 2021 - August 9, 2025Akamai BMP
January 1, 2021 - August 9, 2025IASME VA+ Completed and Passed
January 1, 2020 - August 9, 2025IASME Assessor Skills Exam
January 1, 2020 - August 9, 2025IASME Cyber Essentials Plus Procedures
January 1, 2019 - August 9, 2025IASME Technical Cyber Auditing
January 1, 2019 - August 9, 2025Introduction to Cyber Security (Open University)
January 1, 2014 - August 9, 2025Prince II Foundation & Practitioner
January 1, 2013 - August 9, 2025Deploying Exchange Server 2010 / Managing Mailbox Servers and Recipients
January 1, 2012 - August 9, 2025Updating Network Infrastructure & AD skills to Windows Server 2008 (Course 6416C)
January 1, 2011 - August 9, 2025IOSH Managing Safely Certificate
January 1, 2011 - August 9, 2025Ashridge Management Training – Performance Through People Programme
January 1, 2009 - August 9, 2025FortiGate Firewall Admin
January 1, 2007 - August 9, 2025Citrix Presentation Server 4.0 Administration (Course CTX-1256BI)
January 1, 2006 - August 9, 2025Updating Your Database Administration Skills to Microsoft SQL 2005
January 1, 2006 - August 9, 2025PATest City & Guilds Pass (Portable Appliance Testing)
January 1, 2005 - August 9, 2025Managing and Maintaining a Microsoft Windows Server 2003 Environment (Course 2273B)
January 1, 2004 - August 9, 2025Numara Trackit Administration
January 1, 2004 - August 9, 2025Updating Support Skills from Windows NT 4.0 to Windows 2000
January 1, 2003 - August 9, 2025Microsoft Networking Essentials – Parts 1, 2, 3 & 4
January 1, 2003 - August 9, 2025Implementing Microsoft Windows 2000 Clustering (Course 2087A)
January 1, 2000 - August 9, 2025Administering a Microsoft SQL 2000 Database (Course 2072A)
January 1, 2000 - August 9, 2025Windows NT4 Workstation & Server Admin
January 1, 2000 - August 9, 2025Oracle7 Database administration
January 1, 1997 - August 9, 2025Introduction to Oracle7 database
January 1, 1998 - August 9, 2025BULL GCOS7 advanced operations
January 1, 1990 - August 9, 2025Prince II Practitioner
January 1, 2013 - December 31, 2013IASME Cyber Essentials Plus Procedures
January 1, 2019 - August 9, 2025IASME Technical Cyber Auditing
January 1, 2019 - August 9, 2025IASME VA+ Completed and Passed
January 1, 2020 - August 9, 2025IASME Assessor Skills Exam
January 1, 2020 - August 9, 2025Prince II Practitioner
January 1, 2013 - August 9, 2025IOSH Managing Safely Certificate
January 1, 2011 - August 9, 2025FortiGate Firewall Amin
January 1, 2007 - August 9, 2025Citrix Presentation Server 4.0 Administration
January 1, 2006 - August 9, 2025PATest City & Guilds Pass (Portable Appliance Testing)
January 1, 2005 - August 9, 2025Mixing / Mastering Course: Start to Finish (PML290) - Ruede Hagelstein
January 1, 2024 - August 9, 2025EDM Tips – Music Theory for EDM Producers
January 1, 2021 - August 9, 2025Akamai BMP
January 1, 2021 - August 9, 2025IASME VA+ Completed and Passed
January 1, 2020 - August 9, 2025IASME Assessor Skills Exam
January 1, 2020 - August 9, 2025IASME Cyber Essentials Plus Procedures
January 1, 2019 - August 9, 2025IASME Technical Cyber Auditing
January 1, 2019 - August 9, 2025Introduction to Cyber Security (Open University)
January 1, 2014 - August 9, 2025Prince II Foundation & Practitioner
January 1, 2013 - August 9, 2025Deploying Exchange Server 2010 / Managing Mailbox Servers and Recipients
January 1, 2012 - August 9, 2025Updating Network Infrastructure & AD skills to Windows Server 2008 (Course 6416C)
January 1, 2011 - August 9, 2025IOSH Managing Safely Certificate
January 1, 2011 - August 9, 2025Ashridge Management Training – Performance Through People Programme
January 1, 2009 - August 9, 2025FortiGate Firewall Admin
January 1, 2007 - August 9, 2025Citrix Presentation Server 4.0 Administration (Course CTX-1256BI)
January 1, 2006 - August 9, 2025Updating Your Database Administration Skills to Microsoft SQL 2005
January 1, 2006 - August 9, 2025Zantaz EAS for Exchange V5
January 1, 2005 - August 9, 2025PATest City & Guilds Pass (Portable Appliance Testing)
January 1, 2005 - August 9, 2025Managing and Maintaining Microsoft Windows Server 2003 Environment (Course 2273B)
January 1, 2004 - August 9, 2025Numara Trackit Administration
January 1, 2004 - August 9, 2025Updating Support Skills from Windows NT 4.0 to Windows 2000
January 1, 2003 - August 9, 2025Microsoft Networking Essentials – Parts 1, 2, 3 & 4
January 1, 2003 - August 9, 2025Implementing Microsoft Windows 2000 Clustering (Course 2087A)
January 1, 2000 - August 9, 2025Administering a Microsoft SQL 2000 Database (Course 2072A)
January 1, 2000 - August 9, 2025Windows NT4 Workstation & Server Administration
January 1, 2000 - August 9, 2025Oracle7 Database Administration
January 1, 1997 - August 9, 2025Introduction to Oracle7 database
January 1, 1998 - August 9, 2025BULL GCOS7 advanced operations
January 1, 1990 - August 9, 2025Industry Experience
Computers & Electronics, Media & Entertainment, Manufacturing, Professional Services, Retail
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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