I am an experienced Marketplace Specialist with over 2 years of expertise in managing online stores on platforms like Shopee and TikTok Shop. My skills include product performance optimization, digital campaigns, and data analysis, all aimed at boosting sales effectively. I am passionate about helping businesses grow through innovative e-commerce strategies. With a background in hospitality and customer service, I bring a unique blend of interpersonal skills and digital marketing experience. I enjoy collaborating with teams to design promotional strategies such as flash sales, free shipping, and discount vouchers, and managing relationships with logistics partners to ensure timely and efficient delivery.

Nan Daf Firgikurniawan

I am an experienced Marketplace Specialist with over 2 years of expertise in managing online stores on platforms like Shopee and TikTok Shop. My skills include product performance optimization, digital campaigns, and data analysis, all aimed at boosting sales effectively. I am passionate about helping businesses grow through innovative e-commerce strategies. With a background in hospitality and customer service, I bring a unique blend of interpersonal skills and digital marketing experience. I enjoy collaborating with teams to design promotional strategies such as flash sales, free shipping, and discount vouchers, and managing relationships with logistics partners to ensure timely and efficient delivery.

Available to hire

I am an experienced Marketplace Specialist with over 2 years of expertise in managing online stores on platforms like Shopee and TikTok Shop. My skills include product performance optimization, digital campaigns, and data analysis, all aimed at boosting sales effectively. I am passionate about helping businesses grow through innovative e-commerce strategies.

With a background in hospitality and customer service, I bring a unique blend of interpersonal skills and digital marketing experience. I enjoy collaborating with teams to design promotional strategies such as flash sales, free shipping, and discount vouchers, and managing relationships with logistics partners to ensure timely and efficient delivery.

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Language

English
Intermediate

Work Experience

Waiter at JW Marriott Hotel Surabaya
December 31, 2023 - August 10, 2025
Greet guests, handle cleaning of restaurant areas, reserve menu for guests, take orders, serve food and beverages, clear tables, and manage billing.
E-Commerce Specialist at Bali Paper Ink Online
December 31, 2022 - August 10, 2025
Managed online stores on marketplace platforms such as Shopee and TikTok Shop, including product listings, promotions, and stock management. Registered and ran campaigns, collaborated with marketing teams to design promotional strategies such as flash sales, free shipping, and discount vouchers. Developed competitive pricing and offering strategies based on market analysis.
E-Commerce Specialist at OOTD Supply.co
December 31, 2021 - August 10, 2025
Managed online stores on marketplace platforms such as Shopee and TikTok Shop, including product listings, promotions, and stock management. Collaborated with marketing teams to design promotional strategies such as flash sales, free shipping, and discount vouchers. Managed relationships with logistics parties to ensure timely and efficient delivery. Developed competitive pricing and offering strategies based on market analysis.
Host, Restaurant & Beach Club at Hotel Katamama Seminyak, Bali
December 31, 2020 - August 10, 2025
Handled restaurant reservations, welcomed guests to the main venue, managed bookings in person, by phone, or online, helped resolve customer problems, and ensured cleanliness and hygiene standards were met in restaurant, café, and bar areas.
Front Office Handle Process at Hotel Aston Bekasi
December 31, 2020 - August 10, 2025
Handled check-in and check-out processes. Provided information to customers, handled reservations by telephone and email.

Education

Senior High School at SMK Negeri 2 Tegalsari
January 1, 2015 - December 31, 2018
Junior High School at SMP Negeri 2 Tegalsari
January 1, 2013 - December 31, 2016
Diploma 1 English Hospitality Tourism at D1 English One Hospitality Tourism
January 1, 2018 - December 31, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Travel & Hospitality, Software & Internet