I am a motivated Junior UX Designer with a strong foundation in user-centered design principles and the proven ability to translate complex requirements into intuitive digital experiences. I am eager to contribute to a dynamic team, leveraging my skills in prototyping, wireframing, and design implementation to solve real-world problems. I am passionate about creating impactful and user-friendly products and have experience working on fintech portal redesigns, social media content strategies, and customer service, which have helped me develop strong collaboration, communication, and problem-solving skills.

Saadiya Saleha Ahmed

I am a motivated Junior UX Designer with a strong foundation in user-centered design principles and the proven ability to translate complex requirements into intuitive digital experiences. I am eager to contribute to a dynamic team, leveraging my skills in prototyping, wireframing, and design implementation to solve real-world problems. I am passionate about creating impactful and user-friendly products and have experience working on fintech portal redesigns, social media content strategies, and customer service, which have helped me develop strong collaboration, communication, and problem-solving skills.

Available to hire

I am a motivated Junior UX Designer with a strong foundation in user-centered design principles and the proven ability to translate complex requirements into intuitive digital experiences. I am eager to contribute to a dynamic team, leveraging my skills in prototyping, wireframing, and design implementation to solve real-world problems.

I am passionate about creating impactful and user-friendly products and have experience working on fintech portal redesigns, social media content strategies, and customer service, which have helped me develop strong collaboration, communication, and problem-solving skills.

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Experience Level

Expert
Expert
Expert
Expert

Language

English
Fluent
Arabic
Fluent

Work Experience

Business Analyst at Dlight
June 1, 2024 - August 11, 2025
Led iterative redesigns of the company's website and a new fintech portal, translating internal company specifications and business requirements into intuitive wireframes and interactive prototypes. Conducted extensive market and competitive research to inform strategic design decisions. Supported creation of a seed funding pitch deck for investor outreach. Implemented and managed all website designs on WordPress using Elementor, ensuring seamless and functional user experience. Developed a social media presence and content strategy, successfully generating over 16,000 views and expanding the company's digital footprint and engagement.
Call Center & B2B Customer Service Agent at The British Council
June 1, 2023 - Present
Collaborated with a dedicated customer service team to address diverse customer inquiries and resolve complex issues, contributing to a seamless user experience. Provided critical support and problem resolution for ongoing customer tickets, ensuring timely updates and effective solutions by adhering to established service protocols. Supported B2B initiatives by proactively contacting nominees to facilitate bookings and ensure a smooth scheduling process for business clients.
Internship at Dlight
September 1, 2022 - August 11, 2025
Drove the design process for website and fintech portal redesign by interpreting company specifications and business requirements. Developed comprehensive wireframes and interactive prototypes improving user journeys and functionality. Translated high-fidelity designs into functional web pages using WordPress and Elementor to ensure optimal performance.

Education

Bachelor of Information Technology and Computing at The Arab Open University
September 1, 2017 - February 1, 2022

Qualifications

McKinsey Forward
January 11, 2030 - August 11, 2025
Misk Spark - Misk Entrepreneurship
January 11, 2030 - August 11, 2025

Industry Experience

Education, Financial Services, Software & Internet, Professional Services