Alejandro Alvarado

Set up, operate, and strike audiovisual equipment for high-end corporate events, conferences, and luxury hotel functions. Provide outstanding customer service and technical support in a hospitality setting. Operate and troubleshoot AV gear including microphones, mixers, PA systems, projectors, LED/LCD displays, and lighting systems. Collaborate with hotel staff and event planners to ensure precise and timely AV setup. Adapt quickly to last-minute changes and client needs with effective problem-solving and communication.

Manage distribution of video conferencing, live streaming, and digital content across Cisco's global network to ensure effective communication. Develop and implement video encoding and media asset workflows using cloud-based platforms to streamline content creation and distribution. Troubleshoot and maintain critical AV infrastructure, including Webex control systems and AV-over-IP solutions, to minimize downtime and maximize performance. Collaborate with IT and event teams to plan and execute complex AV setups for large-scale events.

Held various AV Technician roles across campus supporting events such as basketball games, graduation ceremonies, concerts, conferences, and meetings. Responsibilities included reviewing event layouts, setting up and operating audio equipment (speakers, mixing boards, Dante network devices, microphones), video equipment (cameras, projectors, LED walls, video switchers), lighting equipment (DMX cables, lighting boards, fog machines), and operating Crestron control systems. Provided live streaming on platforms like Zoom, Microsoft Teams, YouTube, and Vimeo using software and hardware encoders. Managed striking and packing equipment post-events.