I am a User Experience and Creative Designer with expertise in digital content strategy, SharePoint optimization, and user-centered design. I have proven experience working in government and financial sectors, managing high-traffic web platforms and enhancing digital experiences. I excel in UX research, prototyping, and analytics-driven design to improve accessibility, efficiency, and engagement. Throughout my career, I have led branding and digital transformation projects, produced engaging marketing materials, and served as president of an employee advisory committee. I am passionate about leveraging data-driven decision making and user experience principles to create impactful digital solutions.

Hannah Caruso

I am a User Experience and Creative Designer with expertise in digital content strategy, SharePoint optimization, and user-centered design. I have proven experience working in government and financial sectors, managing high-traffic web platforms and enhancing digital experiences. I excel in UX research, prototyping, and analytics-driven design to improve accessibility, efficiency, and engagement. Throughout my career, I have led branding and digital transformation projects, produced engaging marketing materials, and served as president of an employee advisory committee. I am passionate about leveraging data-driven decision making and user experience principles to create impactful digital solutions.

Available to hire

I am a User Experience and Creative Designer with expertise in digital content strategy, SharePoint optimization, and user-centered design. I have proven experience working in government and financial sectors, managing high-traffic web platforms and enhancing digital experiences. I excel in UX research, prototyping, and analytics-driven design to improve accessibility, efficiency, and engagement.

Throughout my career, I have led branding and digital transformation projects, produced engaging marketing materials, and served as president of an employee advisory committee. I am passionate about leveraging data-driven decision making and user experience principles to create impactful digital solutions.

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Work Experience

Treasury Services Analyst at Federal Reserve Bank of Minneapolis
January 1, 2024 - Present
Designed and implemented Treasury Services branding for internal programs including logos, posters, digital forms, and promotional graphics using Figma and Canva. Led the visual redesign of the Treasury Services SharePoint site to improve clarity, usability, and team recognition. Created engaging marketing-style assets for internal campaigns such as the “High-Five” employee recognition program, boosting participation and visibility. Served as President of the Employee Advisory Committee, spearheading communication strategies and professional development campaigns. Independently resolved technical service requests, providing frontline digital support to internal teams.
Physical Medicine and Rehabilitation Specialist at Children’s Minnesota Hospitals
December 31, 2023 - August 11, 2025
Provided direct patient care across rehabilitation, radiology, and oncology units, ensuring efficient patient workflows. Trained staff on new technology implementations and assisted with IT troubleshooting and system adoption. Helped implement system-wide technological processes, improving digital records management and internal communications.
UX/UI Designer at Freelance
April 1, 2021 - Present
Designed and launched websites for small businesses, optimizing user experience and increasing online engagement. Created print and digital materials for small businesses, events, and personal brands, including social media graphics, flyers, banners, and logos. Collaborated with clients to understand project goals and translate them into visually appealing assets that drive engagement. Produced custom event materials such as invites, signage, and programs aligned with branding and atmosphere. Delivered fast, creative solutions on tight timelines while maintaining attention to detail and aesthetic quality.

Education

Master of Occupational Therapy at University of Minnesota
January 1, 2020 - December 31, 2022
Bachelor of Science in Health & Wellbeing Sciences at University of Minnesota
January 1, 2018 - December 31, 2022

Qualifications

UX/UI Design Certification - Springboard UX/UI Program
January 1, 2022 - December 31, 2023

Industry Experience

Government, Financial Services, Healthcare, Education