Hi! I'm Zoe Chen Zhao, a passionate product designer and UX researcher dedicated to creating seamless, user-centered digital experiences. I specialize in design systems, agile product development, and integrating AI technologies to enhance social connectivity and healthcare platforms. With a background in cognitive science and communication, culture & technology, I thrive on turning complex data into intuitive interfaces and meaningful interactions. I'm always eager to collaborate on innovative projects that bridge technology and people with creativity and empathy.

Zoe Chen Zhao

Hi! I'm Zoe Chen Zhao, a passionate product designer and UX researcher dedicated to creating seamless, user-centered digital experiences. I specialize in design systems, agile product development, and integrating AI technologies to enhance social connectivity and healthcare platforms. With a background in cognitive science and communication, culture & technology, I thrive on turning complex data into intuitive interfaces and meaningful interactions. I'm always eager to collaborate on innovative projects that bridge technology and people with creativity and empathy.

Available to hire

Hi! I’m Zoe Chen Zhao, a passionate product designer and UX researcher dedicated to creating seamless, user-centered digital experiences. I specialize in design systems, agile product development, and integrating AI technologies to enhance social connectivity and healthcare platforms.

With a background in cognitive science and communication, culture & technology, I thrive on turning complex data into intuitive interfaces and meaningful interactions. I’m always eager to collaborate on innovative projects that bridge technology and people with creativity and empathy.

See more

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Product Designer at Flocker AI
October 1, 2023 - Present
Spearheaded the end-to-end design of Flocker, an AI-powered social app for event discovery and fostering friendships. Built the design system in Figma from scratch, creating a cohesive visual language and component library ensuring consistency and scalability. Aligned product features with the roadmap and business objectives during agile ceremonies, accelerating development cycles by 35%. Communicated over 100 designs, specifications, and design rationales effectively to product teams and stakeholders company-wide.
UX Design Intern at Nexus 8 International
December 1, 2023 - August 11, 2025
Developed the Hippra dashboard by creating wireframes, prototypes, and mockups to enhance healthcare knowledge-sharing. Led iterative usability testing sessions to gather actionable feedback and improve user satisfaction.
UX Research Intern at LabCorp
August 1, 2022 - August 11, 2025
Redesigned patient lab reports to boost user comprehension by 20%, leveraging data-driven design decisions. Conducted over 500 surveys and usability tests and partnered with developers to ensure feasibility and enhanced user experience.
UX Design Project at Georgetown University
February 1, 2022 - August 11, 2025
Created a pet-adoption platform by leading user research, wireframing, and high-fidelity prototyping. Delivered responsive and user-centered designs adhering to brand guidelines across multiple devices and platforms.
Conversational AI Design Project at Georgetown University
December 1, 2022 - August 11, 2025
Designed a chatbot for the Undergraduate Admissions Office integrating NLP and VUI design principles to boost user engagement. Achieved 90% user satisfaction and 85% accuracy through rigorous testing and iterations.

Education

M.A. in Communication, Culture & Technology at Georgetown University
January 1, 2021 - January 1, 2023
B.S. in Cognitive Science at McGill University
January 1, 2017 - January 1, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Life Sciences, Software & Internet, Education