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I am a curious, analytical, and user-obsessed UX Researcher & Designer. I transform data into intuitive design decisions that enhance usability and drive engagement. With hands-on experience in usability testing, journey mapping, and enterprise SaaS UX, I create seamless digital experiences that align with business goals and real user needs. Passionate about FinTech and AI-driven design, I thrive in fast-paced, collaborative environments, always eager to learn, innovate, and create meaningful solutions. Let's build something users love!…I am a curious, analytical, and user-obsessed UX Researcher & Designer. I transform data into intuitive design decisions that enhance usability and drive engagement. With hands-on experience in usability testing, journey mapping, and enterprise SaaS UX, I create seamless digital experiences that align with business goals and real user needs. Passionate about FinTech and AI-driven design, I thrive in fast-paced, collaborative environments, always eager to learn, innovate, and create meaningful solutions. Let's build something users love!

Nehal Chavda

UX Designer, UI Designer, Graphic Designer, +1

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I am a curious, analytical, and user-obsessed UX Researcher & Designer. I transform data into intuitive design decisions that enhance usability and drive engagement. With hands-on experience in usability testing, journey mapping, and enterprise SaaS UX, I create seamless digital experiences that align with business goals and real user needs. Passionate about FinTech and AI-driven design, I thrive in fast-paced, collaborative environments, always eager to learn, innovate, and create meaningful solutions. Let's build something users love!…I am a curious, analytical, and user-obsessed UX Researcher & Designer. I transform data into intuitive design decisions that enhance usability and drive engagement. With hands-on experience in usability testing, journey mapping, and enterprise SaaS UX, I create seamless digital experiences that align with business goals and real user needs. Passionate about FinTech and AI-driven design, I thrive in fast-paced, collaborative environments, always eager to learn, innovate, and create meaningful solutions. Let's build something users love!

Available to hire

I am a curious, analytical, and user-obsessed UX Researcher & Designer. I transform data into intuitive design decisions that enhance usability and drive engagement. With hands-on experience in usability testing, journey mapping, and enterprise SaaS UX, I create seamless digital experiences that align with business goals and real user needs.

Passionate about FinTech and AI-driven design, I thrive in fast-paced, collaborative environments, always eager to learn, innovate, and create meaningful solutions. Let’s build something users love!

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Work Experience

ServiceNow Associate UI/UX Designer at ServiceNow

December 31, 2020 - August 11, 2025

Conducted in-depth UX research using card sorting, usability testing, heuristic evaluation, and taxonomy mapping to enhance content structure and navigation. Delivered insights via tools like Optimal Workshop, UserZoom, Miro, and Jira to support design and product strategies. Collaborated cross-functionally to ensure research-backed, user-centered design across content and systems. Developed a centralized research library and structured digital assets to support scalable decision-making. Created clear reports and visual summaries to communicate findings and drive design improvements across learning platforms. Identified usability gaps in modules and interfaces, recommending changes that improved user engagement and efficiency. Supported the Engineering Team & Senior UX Designer in enhancing UI/UX workflows and design consistency. Managed the UX library, migrating assets from Sketch to Figma for a scalable, organized design system. Assisted in wireframing, prototyping, and UI enhancemen

UI/UX/Graphic Designer Volunteer at Ashoka

June 1, 2025 - August 11, 2025

Designed impactful infographics to communicate key messages effectively. Created visually cohesive research reports and materials for web, email, social, and print. Ensured alignment with brand guidelines for consistent messaging and design. Collaborated with Ashoka team to refine designs based on feedback.