Available to hire
I am a proactive and solutions-focused Software Engineering student with hands-on experience in IT support and application development, gained through an internship at Alpha IT Solutions. I have a strong understanding of network configuration, system diagnostics, and software development, which allows me to deliver effective technical support and create practical applications.
I am eager to apply my technical skills and knowledge to an entry-level IT Support Engineer role, where I can continue to learn and contribute to solving real-world IT challenges while developing my career in the software engineering field.
Skills
Experience Level
Work Experience
Junior IT Technician (Internship) at Alpha IT Solutions
June 1, 2023 - PresentProvide first-line technical support by diagnosing and resolving hardware and software issues for small business clients. Execute configuration and installation of new hardware, software, and operating systems. Develop and maintain clear, user-friendly documentation and support guides for common technical procedures, which helped reduce recurring support requests.
Education
BSc in Software Engineering at Regent College – London, United Kingdom
January 11, 2030 - January 1, 2029Qualifications
Industry Experience
Software & Internet, Professional Services, Computers & Electronics
Skills
Experience Level
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