Available to hire
I am Silvia Confalonieri, an HR-General Manager and Social Media Manager with 2 years of experience, building on a strong foundation of previous experience as an Office Coordinator. I specialize in leading teams, improving operational efficiency, and fostering a positive work environment while supporting business growth and employee well-being. As a Marketing & Social Media Manager, I create targeted editorial plans, manage social platforms, and oversee the production and editing of visual content to boost brand visibility and engagement.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
Italian
Fluent
English
Fluent
Spanish; Castilian
Intermediate
Chinese
Intermediate
Portuguese
Beginner
Work Experience
Marketing & Social Media Manager at Watersport Center at Verdura 5* Resort - Sicily
April 15, 2025 - July 21, 2025Specialized in creating strategic, tailored editorial plans aimed at increasing visibility and generating audience engagement. Directed video and photoshoots with script creation, producing high-impact visual content for social media platforms. Managed social channels end-to-end including editorial planning, video creation and editing, ensuring visual and communicative consistency with brand identity. Experienced in front desk duties and skilled in customer service. Additionally trained to deliver beginner watersport lessons including SUP, kayak, seabob, and snorkeling tours.
HR and Lodge Manager at The Ocean Spirits Lodge - Burgau, Portugal
May 18, 2023 - September 30, 2024Progressed from roles in Reception/Front Office and HR to HR and Lodge Manager. Managed guest inquiries, bookings, and check-ins/outs. Organized activities and ensured top-notch guest service. Supervised the host team and conducted hiring interviews. Managed social media and oversaw accounting and finances. Maintained effective communication and focused on guest satisfaction to foster a positive environment for all.
Barista and Bartender at Love Burgau - Burgau, Portugal
November 1, 2023 - April 30, 2024Prepared and served hot/cold coffees, teas, cocktails, and personalized drinks, offering advice based on customer preferences. Delivered excellent service adhering to recipes and quality standards, ensuring customer satisfaction even during busy shifts.
Office Coordinator at AIR PROTECH S.r.l. - Magenta, MI, Italy
December 8, 2022 - November 30, 2022Managed invoices, coordinated domestic and international business travel, and organized travel documentation. Oversaw technical interventions across multiple sites and managed exhibitions from planning to execution, including contract negotiation, stand creation, and logistics. Provided inside sales support, handled supplier orders, prepared offers, managed payroll, translated documents between Italian and English, and performed front-office duties.
Junior Marketing Manager Intern at Zhishangwang 职商网 – Shanghai, China
March 1, 2019 - May 31, 2019Responsible for event planning and strategy. Gained strong relational skills working in a dynamic, multicultural environment. Created multimedia content for online career classes and managed accounts on Chinese and international social media. Conducted preliminary hiring interviews.
Reception Supervisor & Social Media Manager at Kite Center Garda Lake - Malcesine, Italy
July 1, 2025 - PresentOversaw daily front desk operations, including customer service and bookings. Managed the center and its social media presence by creating engaging content, driving online visibility, and supporting marketing initiatives. Skilled in handling guest relations, optimizing workflows, and promoting the brand across digital platforms. Trained to deliver beginner watersport lessons such as SUP, kayak, seabob, and snorkeling tours.
Marketing & Social Media Manager at Watersport Center at Verdura 5* Resort - Sicily
July 31, 2025 - August 29, 2025Specialized in creating strategic, tailored editorial plans to increase visibility and generate audience engagement. Directed video and photoshoots with script creation, producing high-impact visual content for social media platforms. Full management of social channels, from editorial planning to video creation and editing, ensuring visual and communicative consistency with the brand identity. Experienced in front desk duties and customer service.
HR and Lodge Manager at The Ocean Spirits Lodge - Burgau, Portugal
September 30, 2024 - August 29, 2025Progressed from Reception / Front Office and HR roles to HR and Lodge Manager. Responsibilities included managing guest inquiries, bookings, and check-ins/outs. Organized activities and ensured top-notch guest service. Supervised the host team and conducted hiring interviews. Managed social media and oversaw accounting and finances. Focused on effective communication and guest satisfaction to maintain a positive environment.
Barista and Bartender at Love Burgau - Burgau, Portugal
April 30, 2024 - August 29, 2025Prepared and served hot/cold coffees, teas, cocktails, and personalized drinks offering advice based on customer preferences. Delivered excellent service adhering to recipes and quality standards, ensuring customer satisfaction even during busy shifts.
Office Coordinator and Other Administrative Roles at Airprotech S.r.l. - Magenta MI, Italy
November 30, 2022 - August 29, 2025Managed invoices, coordinated domestic and international business travel, and organized travel documentation. Oversaw technical interventions across multiple sites and managed exhibitions from planning to execution, including contract negotiation, stand creation, and logistics. Provided inside sales support, handled supplier orders, prepared offers, managed payroll, translated documents between Italian and English, and performed front-office duties.
Junior Marketing Manager Intern at Zhishangwang 职商网 – Shanghai, China
May 31, 2019 - August 29, 2025Responsible for event planning and strategy. Gained strong relational skills working in a dynamic, multicultural environment. Created multimedia content for online career classes and managed accounts on Chinese and international social media. Conducted preliminary hiring interviews.
Education
Introduction to Interior Architecture at Suffolk University - Boston, MA USA
September 1, 2023 - October 31, 2023Degree in Linguistic Sciences and Foreign Literatures with a curriculum in Linguistic Expert of Business Economy at Università Cattolica del Sacro Cuore of Milan - Milan, Italy
September 1, 2016 - April 16, 2020English Language Course to reach level C1 at Mesa College Campus - San Diego, CA, USA
June 1, 2016 - August 31, 2016English Course to reach level B2 at Kaplan International English - San Diego, CA, USA
March 1, 2016 - June 30, 2016English Course focused on development of expression skills and use of language in daily environments at British Council - Milan, Italy
October 1, 2015 - February 28, 2016High school diploma, Human Sciences with Economic-Social Option at IISS Giuseppe Torno - Castano Primo, MI, Italy
September 1, 2010 - July 31, 2015Graduate in Linguistic Sciences and Foreign Literatures, curriculum Linguistic Expert of Business Economy at Università Cattolica del Sacro Cuore of Milan
September 1, 2016 - April 16, 2020English Course Level C1 at Kaplan International English, San Diego CA, USA
June 1, 2016 - August 31, 2016English Course Level B2 at British Council, Milan, Italy
March 1, 2016 - June 1, 2016English Course focused on expression and daily use at British Council, Milan, Italy
October 1, 2015 - February 28, 2016High School Diploma, Human Sciences option Economic-Social at IISS Giuseppe Torno - Castano Primo MI, Italy
September 1, 2010 - July 1, 2015Introduction to Interior Architecture at Suffolk University, Boston, MA USA
September 1, 2023 - October 31, 2023Qualifications
Driving License B
January 11, 2030 - August 13, 2025TOEFL Certification Score 102/120
November 21, 2022 - November 21, 2023Affiliate Marketing
January 11, 2030 - August 13, 2025Design Thinking
January 11, 2030 - August 13, 2025HR - Evaluation of Performance
January 11, 2030 - August 13, 2025Team working and leadership
January 11, 2030 - August 13, 2025Driving License
January 11, 2030 - August 29, 2025BTOEFL Certification 102/120
January 11, 2030 - August 29, 2025Industry Experience
Travel & Hospitality, Professional Services, Media & Entertainment, Retail, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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