I am a bilingual professional based in Vancouver, skilled in financial services, sales, telecommunications, photography, videography, and social media management. I have extensive experience mentoring teams and delivering high-quality financial solutions, while also providing creative services such as event photography and digital marketing materials. My goal is to leverage both my technical skills and interpersonal expertise to deliver excellent service and foster client satisfaction. With roots in Kosovo and having worked for multinational companies like Sunrise Swiss telecommunications and Amazon, I bring a multicultural and multifaceted approach to my work. From managing social media engagement to coaching team members and consulting on financial products, I am passionate about continuous learning and contributing to dynamic organizations.

Besim Ibrahimi

I am a bilingual professional based in Vancouver, skilled in financial services, sales, telecommunications, photography, videography, and social media management. I have extensive experience mentoring teams and delivering high-quality financial solutions, while also providing creative services such as event photography and digital marketing materials. My goal is to leverage both my technical skills and interpersonal expertise to deliver excellent service and foster client satisfaction. With roots in Kosovo and having worked for multinational companies like Sunrise Swiss telecommunications and Amazon, I bring a multicultural and multifaceted approach to my work. From managing social media engagement to coaching team members and consulting on financial products, I am passionate about continuous learning and contributing to dynamic organizations.

Available to hire

I am a bilingual professional based in Vancouver, skilled in financial services, sales, telecommunications, photography, videography, and social media management. I have extensive experience mentoring teams and delivering high-quality financial solutions, while also providing creative services such as event photography and digital marketing materials. My goal is to leverage both my technical skills and interpersonal expertise to deliver excellent service and foster client satisfaction.

With roots in Kosovo and having worked for multinational companies like Sunrise Swiss telecommunications and Amazon, I bring a multicultural and multifaceted approach to my work. From managing social media engagement to coaching team members and consulting on financial products, I am passionate about continuous learning and contributing to dynamic organizations.

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Language

Albanian
Fluent
English
Fluent
French
Advanced
German
Intermediate

Work Experience

B2B Sales Consultant at Demosseny Business Consulting Inc | Amazon
May 1, 2025 - August 13, 2025
Converted standard Amazon accounts into professional Amazon Business accounts. Developed and implemented effective B2B sales strategies to meet targets. Managed a portfolio of high-profile clients, facilitated cross-selling opportunities, and presented product demonstrations highlighting features and value propositions.
Bilingual - Financial Services Rep at Spring Financial Inc.
May 1, 2025 - Present
Provided tailored financial solutions by assessing client needs, assisting with loan applications and credit inquiries, and offering financial planning support. Guided clients on credit-building strategies, educated customers on credit score importance, and maintained high standards of customer service while ensuring compliance with company policies and financial regulations.
Team Leader for B2B Team at Sunrise Swiss telecommunications
February 28, 2025 - August 13, 2025
Mentored and coached team members to ensure successful performance. Delegated tasks based on project needs and strengths, motivated the team through effective communication, and provided advice to junior staff on handling challenges. Established team goals and strategies, and assisted in recruitment and onboarding.
Bilingual - Sales Agent at Sunrise Swiss telecommunications
November 30, 2022 - August 13, 2025
Developed strong communication skills for customer service through outbound and inbound calls. Recognized as a top performer by exceeding quotas, created marketing materials to promote brand awareness, analyzed competitor data, and provided detailed product knowledge resulting in increased sales.
Community Outreach Coordinator at KAE Gallery
December 31, 2018 - August 13, 2025
Assisted in planning and executing special events to promote agency initiatives. Attended community and educational events to distribute program information. Developed local partnerships to maximize outreach efforts. Captured photo and video content during exhibitions and managed social media platforms to enhance online presence.
Photographer & Videographer at Freelancer
September 1, 2014 - Present
Set up and operated professional photographic equipment to produce high-quality images for clients. Created marketing materials including flyers, brochures, and website content. Specialized in event photography such as weddings and portraits. Edited and retouched images using industry-standard software. Demonstrated strong technical proficiency with cameras, lenses, and lighting.
Social Media Manager at Local News Agency "City of Mitrovica"
September 1, 2011 - Present
Managed daily social media posts across multiple platforms to increase engagement. Published brand-aligned content, researched trends and competitor activity, and produced photo and video content for businesses. Published updates on social media and websites to build connections and encourage audience interaction.

Education

Bachelor of Mass Communication: Production program at AAB College
October 1, 2017 - October 1, 2017
Management and Information Technology: Economics at University of Mitrovica "Isa Boletini"
December 1, 2020 - December 1, 2020

Qualifications

Institute for Management and Development - Entrepreneur and Design of the Business Plan
January 11, 2030 - August 13, 2025
Full Stack Web Developer
January 11, 2030 - August 13, 2025

Industry Experience

Financial Services, Telecommunications, Media & Entertainment, Professional Services, Retail