I am a dynamic and accomplished leader with over 10 years of experience in community management, business development, growth marketing, programming, and customer success. I have extensive experience developing businesses from the ground up across diverse industries and countries. My versatile skill set and passion for customer success drive me to make a significant and positive difference in fulfilling roles within the growth sector. Throughout my career, I've led marketing teams, developed strategic programs, and cultivated vibrant communities. I excel at building partnerships, managing projects, and launching innovative programs, always seeking to support and scale businesses sustainably. I love creating connections within ecosystems and leveraging my skills to help founders and companies thrive.

Sophia Arizos

I am a dynamic and accomplished leader with over 10 years of experience in community management, business development, growth marketing, programming, and customer success. I have extensive experience developing businesses from the ground up across diverse industries and countries. My versatile skill set and passion for customer success drive me to make a significant and positive difference in fulfilling roles within the growth sector. Throughout my career, I've led marketing teams, developed strategic programs, and cultivated vibrant communities. I excel at building partnerships, managing projects, and launching innovative programs, always seeking to support and scale businesses sustainably. I love creating connections within ecosystems and leveraging my skills to help founders and companies thrive.

Available to hire

I am a dynamic and accomplished leader with over 10 years of experience in community management, business development, growth marketing, programming, and customer success. I have extensive experience developing businesses from the ground up across diverse industries and countries. My versatile skill set and passion for customer success drive me to make a significant and positive difference in fulfilling roles within the growth sector.

Throughout my career, I’ve led marketing teams, developed strategic programs, and cultivated vibrant communities. I excel at building partnerships, managing projects, and launching innovative programs, always seeking to support and scale businesses sustainably. I love creating connections within ecosystems and leveraging my skills to help founders and companies thrive.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Head of Growth and Product Management at WorldBagger
June 30, 2024 - August 13, 2025
Contract marketing and product development role for travel app in production. Collaborated closely with CEO and design/UXUI developers to evolve product based on customer feedback including app flow and customer success pathways. Created and implemented all customer business tools including web presence and digital assets. Developed brand and marketing strategy for product launch.
Community and Marketing Contractor at Narrative
February 29, 2024 - August 13, 2025
Contractor within the Marketing team developing strategy to grow an online business globally with photographers. Responsible for community engagement, customer support, and acting as first point of contact for business owners and photography corporations. Created content across various channels including design, AI, videography, and photography. Managed social content, design, and scheduling while working with national and global influencers. Led partnerships initiatives and financial projections related to influencer campaigns. Pioneered promotional efforts via influencers to support AI and highlight community partnerships.
Startup Community Lead & Programming at Creative HQ (CHQ)
November 30, 2022 - August 13, 2025
Managed startup alumni communications and ecosystem growth across channels while engaging in programming and mentoring founders. Led community channels, supported ecosystem connectors, and drove engagement through events and newsletters. Spearheaded the quarterly Community Managers Summit to foster regional connections. Supported programming by managing mentors, experts, and wellness perks. Raised 1.5 million funding to launch a Pre-Programme, designed program structure and developed curriculum for online micro-credentials.
Head of Growth, Marketing & Sales at Mevo Car Share
June 30, 2020 - August 13, 2025
Pioneered the growth department during the infancy of Mevo. Developed and implemented growth marketing strategy and a 5-year expansion plan including KPIs, ROIs, targets, and budgets. Controlled paid digital, social, and offline marketing activities. Developed brand strategy and aligned marketing programs with sales strategies for B2B and B2C markets. Launched co-op partnerships program and collaborated on PR communications to position Mevo as a global key player in climate-positive transportation. Managed and coached marketing staff, reporting regularly to stakeholders, investors, and board.
Marketing & Partnerships Manager at Zomato Canada
March 31, 2016 - August 13, 2025
Managed Western Canada region during company restructuring. Developed digital partnerships including API integrations and sponsorships. Oversaw Canada-wide media channels for marketing campaigns and client initiatives. Developed quarterly and yearly KPIs and marketing strategies. Collaborated with local influencers and bloggers to boost brand awareness and implemented ambassador and partnership programs. Sold cross-promotional ad space and collaborated across content and sales teams.
Community & Social Media Manager at Zomato Canada
November 30, 2015 - August 13, 2025
Launched Vancouver market for Zomato in Canada. Built and engaged a community of bloggers, influencers, and digital native users growing Vancouver to 85,000 active users—the top engaged city in Canada. Managed brand visibility and media relations, plus user engagement and tech-related inquiries.

Education

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Qualifications

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Industry Experience

Media & Entertainment, Consumer Goods, Professional Services, Transportation & Logistics, Travel & Hospitality, Software & Internet, Government, Other