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I am a results-driven IT professional specializing in Technical Support and Web Development, with proven experience in managing end-to-end technical assistance for both web platforms and mobile applications. Currently, I work at Keap Staff, leading customer support, troubleshooting, system training, and client onboarding. I am a final-year student of Systems Analysis and Development with advanced proficiency in HTML, CSS, JavaScript, and React.js. I am recognized for my strong communication skills, leadership abilities, and commitment to delivering high-quality solutions. I am seeking opportunities in Canada or the USA to expand my technical expertise and contribute to innovative projects.…I am a results-driven IT professional specializing in Technical Support and Web Development, with proven experience in managing end-to-end technical assistance for both web platforms and mobile applications. Currently, I work at Keap Staff, leading customer support, troubleshooting, system training, and client onboarding. I am a final-year student of Systems Analysis and Development with advanced proficiency in HTML, CSS, JavaScript, and React.js. I am recognized for my strong communication skills, leadership abilities, and commitment to delivering high-quality solutions. I am seeking opportunities in Canada or the USA to expand my technical expertise and contribute to innovative projects.

Kaique Ronie Satil da Silva

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I am a results-driven IT professional specializing in Technical Support and Web Development, with proven experience in managing end-to-end technical assistance for both web platforms and mobile applications. Currently, I work at Keap Staff, leading customer support, troubleshooting, system training, and client onboarding. I am a final-year student of Systems Analysis and Development with advanced proficiency in HTML, CSS, JavaScript, and React.js. I am recognized for my strong communication skills, leadership abilities, and commitment to delivering high-quality solutions. I am seeking opportunities in Canada or the USA to expand my technical expertise and contribute to innovative projects.…I am a results-driven IT professional specializing in Technical Support and Web Development, with proven experience in managing end-to-end technical assistance for both web platforms and mobile applications. Currently, I work at Keap Staff, leading customer support, troubleshooting, system training, and client onboarding. I am a final-year student of Systems Analysis and Development with advanced proficiency in HTML, CSS, JavaScript, and React.js. I am recognized for my strong communication skills, leadership abilities, and commitment to delivering high-quality solutions. I am seeking opportunities in Canada or the USA to expand my technical expertise and contribute to innovative projects.

Available to hire

I am a results-driven IT professional specializing in Technical Support and Web Development, with proven experience in managing end-to-end technical assistance for both web platforms and mobile applications. Currently, I work at Keap Staff, leading customer support, troubleshooting, system training, and client onboarding.

I am a final-year student of Systems Analysis and Development with advanced proficiency in HTML, CSS, JavaScript, and React.js. I am recognized for my strong communication skills, leadership abilities, and commitment to delivering high-quality solutions. I am seeking opportunities in Canada or the USA to expand my technical expertise and contribute to innovative projects.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Beginner

Java

Beginner

Python

Beginner

SQL

Beginner

Language

English

Beginner

Work Experience

Technical Support & Customer Service at Keap Staff

January 1, 2023 - Present

Manage technical support for web and mobile applications, ensuring timely resolution of client-reported issues. Conduct product demonstrations, onboarding sessions, and technical training for new and existing clients. Collaborate with event organizers and internal teams to ensure smooth platform operation during live events. Provide detailed feedback to the development team to improve product performance and user experience.

Technical Support & Customer Service at Keap Staff

January 1, 2023 - Present