Available to hire
I am a motivated and adaptable marketing professional with 3.5 years of experience in digital marketing, customer service and project coordination, including freelance work with startup companies.
I am skilled in managing client communications, organizing campaigns and supporting teams. I am known for strong communication, problem-solving, adaptability, teamwork and leadership skills. I complement my experience with expertise in marketing, content creation and audience engagement.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Project Manager at Mindset – Conquest
August 31, 2024 - August 13, 2025Led the planning and execution of a six-week webinar series in the manufacturing industry, aligning digital strategy with organizational goals to maximize audience reach. Coordinated scheduling, speaker communication, promotion, live logistics, and individual branding. Developed a critical path plan for social media advertising, email campaigns, and video promotions. Tracked performance metrics and optimized campaign tactics to increase audience engagement and retention.
Digital Marketing Intern at Herbal Magic Canada
April 30, 2025 - August 13, 2025Supported digital growth for a health and wellness company through ad campaigns, SEO, and analytics. Managed SEO for the Shopify website to improve organic search rankings and user traffic. Created Meta Ads across Facebook, Instagram, and LinkedIn. Optimized Google Ads to boost click-through rates and overall campaign performance.
Social Media Specialist at Hillsong Church
April 1, 2024 - PresentManaged content production and strategy for Instagram to boost visual engagement and outreach for a global Christian church. Edited reels and short-form videos to enhance storytelling and viewer interaction. Created and implemented creative content strategies aligned with church branding. Increased engagement and reach through effective video optimization.
Social Media Manager at Burger Hill Canada
May 1, 2025 - PresentManaged Instagram presence and implemented grassroots digital campaigns for a local fast food restaurant known for halal offerings and affordable pricing. Built a content calendar and created high-performing reels to highlight promotions. Used targeted hashtags and geolocation tags to reach the local audience. Increased foot traffic and brand recognition through strategic community engagement.
Quote to Cash Professional at IBM
November 30, 2023 - August 13, 2025Handled cash operations and account servicing for North American clients in a global technology company, contributing to financial accuracy and customer satisfaction. Processed and monitored daily cash transactions for U.S. and Canada accounts. Delivered client support and maintained detailed records to aid financial reporting. Ensured high accuracy and timeliness of cash application activities.
Advisor I – Customer Service at Concentrix
August 31, 2021 - August 13, 2025Delivered professional support to U.S.-based clients with financial product concerns at a customer experience solutions company. Resolved credit and debit card inquiries and provided personalized service. Offered guidance and built trust to strengthen client relationships and satisfaction.
Customer Service Representative at Alorica
June 30, 2020 - August 13, 2025Assisted U.S. students with standardized test score concerns, delivering responsive and empathetic support. Handled inquiries regarding SAT and AP scores. Resolved complex cases and explained score-related procedures effectively with a strong focus on positive user experience and satisfaction.
SEO Manager at Shopify website
January 1, 2025 - April 1, 2025Managed SEO for a Shopify website, improving organic search rankings and user traffic.
Marketing Manager
May 1, 2024 - August 1, 2024Led the planning and execution of a six-week webinar series, aligning digital strategy with organizational goals to maximize audience reach.
Volunteer Video Editor
April 1, 2024 - November 30, 2024Edited reels and short-form videos to enhance storytelling and viewer interaction.
Volunteer Content Creator
May 1, 2025 - July 1, 2025Built a content calendar and created high-performing reels to highlight promotions.
Digital Marketing Campaign Manager at Eye Brow & Cosmetic Products
September 1, 2019 - September 1, 2021Managed digital marketing campaigns for eyebrow and cosmetic products, boosting brand awareness and online engagement across Instagram and Facebook.
Marketing Manager at RPAC Canada
April 1, 2022 - November 1, 2023Managed the team with marketing materials and communications, contributing to the development of RPAC Canada’s first-ever Fall magazine edition.
Education
Bachelor of Science, Business Administration Marketing Management at New Era University
January 1, 2016 - January 1, 2019Diploma, Advertising and Marketing Communications at Humber Polytechnic
January 1, 2024 - January 1, 2025Bachelor of Science, Business Administration Major in Marketing Management at New Era University – Quezon City, Philippines
January 11, 2030 - February 18, 2026Diploma, Advertising and Marketing Communications at Humber Polytechnic – Lakeshore Campus
January 11, 2030 - February 18, 2026Qualifications
Meta Advertising Standards
January 11, 2030 - August 13, 2025Google Ads Search
January 11, 2030 - August 13, 2025Google Ads Display
January 11, 2030 - August 13, 2025Google Analytics
January 11, 2030 - August 13, 2025SEO
January 11, 2030 - August 13, 2025Social Media
January 11, 2030 - February 18, 2026Content Marketing
January 11, 2030 - February 18, 2026Digital Marketing
January 11, 2030 - February 18, 2026SEO
January 11, 2030 - February 18, 2026Industry Experience
Manufacturing, Retail, Non-Profit Organization, Professional Services, Consumer Goods, Media & Entertainment, Software & Internet, Education, Healthcare, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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