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I am a dedicated and detail-oriented retail professional with hands-on experience in clothing field merchandising. I completed a wholesale and retail learnership at Jacques Hau, where I supported visual displays, range planning, stock organization, and retail operations. My passion lies in fashion and delivering excellent customer service. Over the years, I have developed a strong background in sales, administration, and customer service with roles at Vodacom and Wear South African. I am passionate about community involvement and helping those in need, always striving to contribute positively both in my professional and personal life.…I am a dedicated and detail-oriented retail professional with hands-on experience in clothing field merchandising. I completed a wholesale and retail learnership at Jacques Hau, where I supported visual displays, range planning, stock organization, and retail operations. My passion lies in fashion and delivering excellent customer service. Over the years, I have developed a strong background in sales, administration, and customer service with roles at Vodacom and Wear South African. I am passionate about community involvement and helping those in need, always striving to contribute positively both in my professional and personal life.

Ni-saad Ely

Merchandiser, Visual Effects Artist, Brand Designer, +2

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I am a dedicated and detail-oriented retail professional with hands-on experience in clothing field merchandising. I completed a wholesale and retail learnership at Jacques Hau, where I supported visual displays, range planning, stock organization, and retail operations. My passion lies in fashion and delivering excellent customer service. Over the years, I have developed a strong background in sales, administration, and customer service with roles at Vodacom and Wear South African. I am passionate about community involvement and helping those in need, always striving to contribute positively both in my professional and personal life.…I am a dedicated and detail-oriented retail professional with hands-on experience in clothing field merchandising. I completed a wholesale and retail learnership at Jacques Hau, where I supported visual displays, range planning, stock organization, and retail operations. My passion lies in fashion and delivering excellent customer service. Over the years, I have developed a strong background in sales, administration, and customer service with roles at Vodacom and Wear South African. I am passionate about community involvement and helping those in need, always striving to contribute positively both in my professional and personal life.

Available to hire

I am a dedicated and detail-oriented retail professional with hands-on experience in clothing field merchandising. I completed a wholesale and retail learnership at Jacques Hau, where I supported visual displays, range planning, stock organization, and retail operations. My passion lies in fashion and delivering excellent customer service.

Over the years, I have developed a strong background in sales, administration, and customer service with roles at Vodacom and Wear South African. I am passionate about community involvement and helping those in need, always striving to contribute positively both in my professional and personal life.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Learnership at Jacques Hau

December 31, 2019 - August 13, 2025

Completed a wholesale and retail learnership in the clothing industry. Responsibilities included switchboard operator, answering calls and providing excellent service, computer operation including Microsoft Office, Quest, and Vision. Assisted with planning and developing clothing ranges aligned with client needs and brand guidelines, coordinated sample development with suppliers, tracked production timelines, supported fabric sourcing and pricing, maintained product and stock records, prepared presentations, monitored stock and reorders, conducted market research, and managed administrative tasks. Collaborated with design, sales, and logistics teams.

Sales Consultant at Wear South African

December 31, 2021 - August 13, 2025

Conducted sales consulting duties including cashiering, stock counting every Monday, assisting with merchandise and sales support, and housekeeping tasks such as cleaning the store every morning.

Sales Consultant at Vodacom 4U

December 31, 2023 - August 13, 2025

Welcomed and assisted store customers, supported management with administrative and sales tasks, helped customers with new contracts or upgrades, performed daily store cleaning, conducted monthly stock takes, aided customers with airtime, data and accessory sales.

Sales Agent at Sell Direct Marketing

January 31, 2024 - August 13, 2025

Performed cold calling to leads, served customers by selling and meeting customer needs, loaded and maintained customer information, and established relationships with new clients.

Business Consultant at Vodacom Shop

June 30, 2024 - August 13, 2025

Cold called business customers to upgrade contracts, emailed businesses to upgrade or renew contracts, assisted customers in store with upgrades, new contracts, and accessories, provided insurance quotes, and handled replacement SIM card requests.

Email Marketing Specialist / Business Accounts Manager at Vodacom 4U

July 1, 2024 - Present

Managed targeted email campaigns and optimized performance to enhance engagement and sales. Maintained segmented customer databases, designed promotional content, coordinated campaign execution, provided top-tier customer service for product queries, upgrades, and support, consistently achieved sales targets, handled merchandising, stock control, and daily store administration, built strong customer relationships, and stayed informed on the latest mobile technology.