I'm a Visual Communications Designer focused on UI/UX, combining a strong visual sensibility with a user-first approach. I’m always exploring new tools and evolving design practices, drawing inspiration from art, digital culture, and interactive media like video games. I’ve successfully completed five freelance projects, gaining hands-on experience in delivering thoughtful, functional, and engaging design solutions.

Alexander Atkinson Ducie

I'm a Visual Communications Designer focused on UI/UX, combining a strong visual sensibility with a user-first approach. I’m always exploring new tools and evolving design practices, drawing inspiration from art, digital culture, and interactive media like video games. I’ve successfully completed five freelance projects, gaining hands-on experience in delivering thoughtful, functional, and engaging design solutions.

Available to hire

I’m a Visual Communications Designer focused on UI/UX, combining a strong visual sensibility with a user-first approach. I’m always exploring new tools and evolving design practices, drawing inspiration from art, digital culture, and interactive media like video games. I’ve successfully completed five freelance projects, gaining hands-on experience in delivering thoughtful, functional, and engaging design solutions.

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Work Experience

Freelance Designer at Self-Employed
May 1, 2024 - Present
Designed intuitive and user-centered interfaces for web and mobile applications across diverse industries, including tech, e-commerce, and healthcare. Designed logos, marketing materials, websites, and social media content, maintaining consistency with client branding. Developed wireframes, mockups, and final UI designs using tools like Figma and Adobe Suite.
Freelance Designer at Self-Employed
May 1, 2024 - Present
Designed intuitive and user-centered interfaces for web and mobile applications across diverse industries, including tech, e-commerce, and healthcare. Designed logos, marketing materials, websites, and social media content, maintaining consistency with client branding. Developed wireframes, mockups, and final UI designs for web and mobile applications using tools like Figma and Adobe Suite.
Customer Service Agent at Permanent TSB Corporate Centre
January 1, 2020 - Present
Worked in the fast-paced Open24 Customer Service department answering customer queries on general banking, 2-factor queries, and Visa credit card lines. Provided exceptional and friendly service while ensuring compliance with regulations and updated knowledge on products and services. Handled disputes and complaints, striving for resolution at first contact, including via social media channels. Assisted in coaching and training agents on customer handling skills and system navigation to improve customer satisfaction.
Customer Service Agent at Permanent TSB Corporate Centre
January 1, 2020 - Present
Worked as part of the fast paced Open24 Customer Service department to answer customer queries on the general banking line, 2-factor queries line and Visa credit card line. Provided exceptional service to customers whilst ensuring efficiency and handling all queries with care. Complied with regulations and stayed updated with products and services. Resolved disputes and complaints adhering to policy. Delivered helpful customer service over various social media channels. Coached and trained agents on customer handling skills and systems navigation to improve customer satisfaction.

Education

B.Arts Visual Communications (Hons) at Dun Laoghaire Institute Of Art Design + Technology
January 11, 2030 - June 1, 2024
BTEC Level 5 HND Diploma at Colaiste Dhulaigh College of Further Education
January 11, 2030 - May 1, 2018
QQI Award Level 5 at Colaiste Dhulaigh College of Further Education
January 11, 2030 - June 1, 2016
B.Arts Visual Communications (Hons) at Dun Laoghaire Institute Of Art Design + Technology
January 11, 2030 - June 1, 2024
BTEC Level 5 HND Diploma at Colaiste Dhulaigh College of Further Education
January 11, 2030 - May 1, 2018

Qualifications

QQI Award Level 5
January 11, 2030 - June 1, 2016
Certificate Graphic Design
January 11, 2030 - August 13, 2025

Industry Experience

Financial Services, Healthcare, Software & Internet, Retail, Professional Services