I am extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas and deliver quality results by following instructions. Hardworking with good time management skills, I can successfully work both independently and in a team environment, even under pressure and multi-tasking. Fluent in Arabic and proficient in English, I combine my technical skills in photo editing, social media post designing, video editing, and MS Office to provide effective social media and customer support services. I have extensive experience working with social media design and customer service roles across various clinics and corporate companies. My background includes social media design for Facebook and Instagram accounts as well as customer service representation at Orange Egypt. I am passionate about using my design and communication skills to enhance brand presence and customer engagement.

Aya Hesham Abdel-Hameed

I am extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas and deliver quality results by following instructions. Hardworking with good time management skills, I can successfully work both independently and in a team environment, even under pressure and multi-tasking. Fluent in Arabic and proficient in English, I combine my technical skills in photo editing, social media post designing, video editing, and MS Office to provide effective social media and customer support services. I have extensive experience working with social media design and customer service roles across various clinics and corporate companies. My background includes social media design for Facebook and Instagram accounts as well as customer service representation at Orange Egypt. I am passionate about using my design and communication skills to enhance brand presence and customer engagement.

Available to hire

I am extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas and deliver quality results by following instructions. Hardworking with good time management skills, I can successfully work both independently and in a team environment, even under pressure and multi-tasking. Fluent in Arabic and proficient in English, I combine my technical skills in photo editing, social media post designing, video editing, and MS Office to provide effective social media and customer support services.

I have extensive experience working with social media design and customer service roles across various clinics and corporate companies. My background includes social media design for Facebook and Instagram accounts as well as customer service representation at Orange Egypt. I am passionate about using my design and communication skills to enhance brand presence and customer engagement.

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Language

Arabic
Fluent
English
Intermediate

Work Experience

Customer Service Representative at Orange Egypt
January 1, 2012 - August 13, 2025
Handled customer service tasks with Orange Egypt for three years, providing support and assistance to customers efficiently.
Social Media Designer at Ismail Clinic
January 1, 2022 - August 13, 2025
Created social media content and managed online presence for Ismail Clinic between 2020 and 2022.
Social Media Designer at Khaled Tantawy Clinic
January 1, 2020 - August 14, 2023
Responsible for social media visuals and for Khaled Tantawy Clinic
Social Media Designer at Dr. Hatem Khalil Clinic
January 1, 2020 - Present
Managed and designed social media content for Dr. Hatem Khalil Clinic's Facebook and Instagram pages since 2020.
Social Media Designer at Dr. Hatem Khalil Clinic Facebook Page & Instagram Account
January 1, 2020 - Present
Responsible for social media design and content management at Dr. Hatem Khalil Clinic across Facebook and Instagram since 2020, enhancing online presence and patient interaction.

Education

Bachelor's Degree at Helwan University, Faculty of Education, English Language Department
January 1, 2009 - January 1, 2009

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Healthcare, Education, Telecommunications, Professional Services