I am a result-oriented and service-oriented professional with international experience in customer service, retail, childcare, social media, and content creation. Thanks to my multicultural background and international experiences in Brazil, Switzerland, Italy, and Ireland, I bring strong adaptability and intercultural competence. I am reliable, communicative, and work efficiently both independently and in a team. Currently, I am improving my German language skills (A1.2), and I am always open to new challenges.

Heloisa Lindegger

I am a result-oriented and service-oriented professional with international experience in customer service, retail, childcare, social media, and content creation. Thanks to my multicultural background and international experiences in Brazil, Switzerland, Italy, and Ireland, I bring strong adaptability and intercultural competence. I am reliable, communicative, and work efficiently both independently and in a team. Currently, I am improving my German language skills (A1.2), and I am always open to new challenges.

Available to hire

I am a result-oriented and service-oriented professional with international experience in customer service, retail, childcare, social media, and content creation. Thanks to my multicultural background and international experiences in Brazil, Switzerland, Italy, and Ireland, I bring strong adaptability and intercultural competence. I am reliable, communicative, and work efficiently both independently and in a team. Currently, I am improving my German language skills (A1.2), and I am always open to new challenges.

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Language

Portuguese
Fluent
Italian
Advanced
Spanish; Castilian
Advanced
English
Advanced
German
Beginner

Work Experience

Social Media Manager at Blue Lemon Boutique
June 1, 2025 - Present
Responsible for managing the boutique's Instagram presence, including creating Reels, taking photos, and producing Stories.
UGC Creator at Self-employed
April 1, 2024 - Present
I create authentic video content, edit videos using CapCut, develop creative concepts, analyze social media trends, and collaborate with brands.
Babysitter at Private Household, Switzerland
April 1, 2024 - August 14, 2025
Taking care of children, planning age-appropriate activities, and supporting their daily routines.
Sales Assistant at Mr Price, Naas, Ireland
October 1, 2023 - August 14, 2025
Operated cash registers, received and stocked merchandise, checked expiration dates, advised customers, presented merchandise, and trained new employees.
Babysitter / Au Pair at Private Household, Newbridge, Ireland
October 1, 2023 - August 14, 2025
Cared for three children (one with autism), organized activities, assisted with homework, prepared meals, and built a trusting relationship with the family.
Customer Service Assistant at Leonardo Vaccari Institute, Rome, Italy
August 1, 2018 - August 14, 2025
Handled customer inquiries, provided administrative support, managed documents, and handled sensitive data professionally.

Education

Bachelor's Degree in Communication at Università della Svizzera italiana, Lugano
September 1, 2019 - January 1, 2023
High School Diploma (Matura) at Johannes Paul II Institute, Rome, Italy
September 1, 2017 - July 1, 2019
Business School at Lugano, Switzerland
January 1, 2015 - January 1, 2017
Vocational Integration Program at Lugano, Switzerland
January 1, 2014 - January 1, 2015
German Course (A1.1) at ECAP, Olten, Switzerland
April 1, 2024 - July 1, 2024
German Course (A1.2) at ECAP, Olten, Switzerland
August 1, 2024 - December 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Media & Entertainment, Education, Consumer Goods, Healthcare